“There was no question if this was a gift, if you offered gift wrapping and/or a message for a gift card. There was also no where to check k hide the cost.”
Hi Linda,
We read each review to reflect on what we can do better and how we can improve the customer experience. Thank you for taking the time to share your feedback with us. If there is anything we can help with, please reach out to our Customer Support team by phone at 888-222-4410 (M – F: 6am – 4pm PST) or by email at support@2modern.com.
Best regards,
2Modern
“So pleased with my experience start to finish. Purchased several Ethnicraft pieces which are beautifully crafted, packaged with care, and shipped within a reasonable window. Outstanding customer service.”
“Very simple order experience. I contacted customer support after placing the order to answer a question on delivery and they were great to talk to and quickly resolved my questions”
“Your sales lady Angelica is a precious jewel! She spent the necessary time and research to come up with a solution to a table and chairs we bought some 20 years ago at Macy’s. A definite keeper! And to somehow come up with a remanufacturing capability for two identical chairs is nothing less than fantastic!”
“I ordered a bulletin board two weeks ago. They have changed shipping date THREE TIMES and now no date in sight. I know they are not building this in the workshop. Wanted to have in time for holiday party.
Don't order if you are in a rush or if you expect prompt service.”
Hi Kristin,
We apologize for your experience with your order and thank you for taking the time to share your feedback. A team member from Customer Support will reach out to you to assist.
Best regards,
2Modern
“I had a great experience with Angelica. She gave excellent customer service and was able to help me find what I was looking for. I will definitely be recommending 2Modern to my friends and family.”
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