Hi Genevieve! We are sorry to hear you are having difficulty. Please reach out to our support team at support@4weekstoread.com if you ever have any questions or concerns!
We're sorry to hear the program didn't work out for you. If you have any questions or concerns please reach out to our support team at support@4weekstoread.com.
“Was excited to start with my son weeks ago but have yet to receive anything or information on when it will get here. Terrible communication. Hope it’s actually a good program and not a scam”
Posted 1 year ago
We're sorry to hear your program hasn't made it to you. You can always reach out to our support team at support@4weekstoread.com with any questions or concerns. We would be happy to look into it for you.
“I emailed for tips and no one got back to me. I don’t find this program helpful.”
Posted 1 year ago
Hi Ana! It looks like our support team responded on February 21st with some tips on teaching blending. The email may have gone to your junk/spam mailbox. We will resend the email right away.
“I’ve returned my items within the refund dates and that was over a month ago. No refund and no emails returned to me about it at all I’ve sent emails and nothing back.”
Posted 1 year ago
Hello! Please reach out to us at support@4weekstoread.com so we can make sure your refund is processed ASAP.
“I have waited over 2 months to receive this whole system. The first time I only got a partial shipment after already waiting about a month, then when I messaged and explained that I didn’t receive the whole thing customer service was nice and said they sent me the rest of it. I just received the rest of it after waiting a little over two weeks for it to get here. Once I opened the package I realized the books I was sent were clearly used. There were markings and drawings on them. For spending as much as we did on this system, I am completely disappointed.
We were so excited to receive this and have waited 2 months for this whole thing to get here and I have never been so disappointed. This is ridiculous, and I’m regretting purchasing this system because we do have a system but it has been used and this is not what we paid for.
Hi Rachel! We are sorry to hear that you are not seeing positive results. Please feel free to reach out to support@4weekstoread.com with any questions or concerns.
Hi Michelle! We do have a 30-day money-back guarantee. You can email us at support@4weekstoread.com if you have questions about returning the program for a refund.
“A valiant attempt but nothing new here. My daughter is not into it. She loves the books (simple, colorful, and plentiful) but the workbook is cheap (thin paper and blk/white) which is a let down”
Posted 1 year ago
Thank you so much for providing feedback! We appreciate it.