“Tho product was for my grandkids so I can’t speak to that HOWEVER... my order was processed incorrectly with sending extra workbooks instead of the second complete set .... got that the day before I left Colorado and two weeks later my daughter got the CDs that were not included in the original shipment !!! The second set was to be sent to Japan for grandkids there so it has been sitting here waiting for the cd to be shipped here at my expense! Not happy with your company right now! Communication has also been non existent!”
Posted 1 month ago
Hello Shelley! Thank you for taking the time to leave a review. It looks like your CD was shipped and should have arrived at this point. Be sure to reach out to us if it didn't make it to you. Also, because our CD has been discontinued from our program, we have many digital options available to access the music via our app, SoundCloud, YouTube, and our website. The music can be streamed or downloaded.
“Would be easier if you would of sent me the CD that I paid for but did not recieve”
Posted 1 month ago
Hello Karen! We have discontinued the CD and now have all the music in the program available digitally. You can access the music by downloading our app, on SoundCloud, YouTube, and our website.
“I have ordered for my daughter over a mnth now and am yet to receive my package and no response of how to track my package. Uts frustrating and ridiculous.”
Posted 1 month ago
Hello! It looks like there was a delay with USPS but your package is out for delivery now so it should be arriving shortly!
“I ordered the product May 4 or 5 the product did not come until around the 26th and it did not contain the dvd. I sent an email saying I wanted the dvd and still haven’t received a response or the item.”
Posted 1 month ago
Hi Linda! Our support team responded to your email but it may have gone to your junk mail. Your CD is on its way and will be arriving tomorrow.
“did nt get all of my products that I paid for so I couldn't give my cild the full benefits.”
Posted 1 month ago
Hi Kimberly! It looks like your CD is on its way and will be delivered on Thursday. In the meantime, please take advantage of our digital options for the music so you can get started. You can download the Learning Dynamics app, download or stream the music from our website or SoundCloud, and also find the music on the Learning Dynamics YouTube channel. All of these options are free to use!
“I have not received my cd yet!? I have reached out numerous times and no response, so frustrating!!!”
Posted 1 month ago
Hi Tanya! Thank you for reaching out. It looks like our support team responded to your email but it may have gone to your junk/spam folder. Your CD is on its way!
Hi Cheryl! It looks like your missing part was supposed to arrive this past week. Please reach out to our team at support@4weekstoread.c
om if this was not the case!
“I ended up getting two of the same pop out sheets and missing one of them. I reached out to Customer Service and they apologized for the mix up and said they would send out the missing sheet and they never did. I still haven’t received the sheet a month later. I reached out again and didn’t hear anything back. If you’re lucky to get the full complete set it would probably be great.”
Posted 2 months ago
Hello Nicole! It looks like our support team emailed you a few weeks ago asking to verify your address to send the missing pop-out cards. They will be reaching out again shortly to have those sent to you ASAP!
