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99 Bikes Reviews

4.8 Rating 340 Reviews
95 %
of reviewers recommend 99 Bikes
Read 99 Bikes Reviews

About 99 Bikes:

Since opening our first bike shop in 2007 in Milton Australia, 99 Bikes has grown its store network to 78 stores across Australia, New Zealand and now the United Kingdom. Dedicated to being the world's most approachable bike shop, 99 Bikes makes sure all cyclists have access to the best products, the best service at the best prices online and in store.

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Phone:

02380864832

Email:

help@99bikes.co.uk

99 Bikes 5 star review on 6th June 2025
Kieran Molson
99 Bikes 5 star review on 6th March 2025
Ronald Allan Santos Verona
99 Bikes 5 star review on 31st December 2024
Paul Harrison
99 Bikes 5 star review on 19th December 2024
Jason Clarke
99 Bikes 5 star review on 20th October 2024
Ronald Allan Santos Verona
99 Bikes 5 star review on 24th September 2024
Ronald Allan Santos Verona
99 Bikes 5 star review on 5th July 2024
Lee Samways
4
Anonymous
Anonymous  // 01/01/2019
Perfect customer service, i was able to check stock online before departing for the store to collect what I required on the same day. I understand the store in Winchester is now closing, which is a real shame. Probably another sign of either high rent & services costs, or the new owners stripping back costs, but probably a mixture of both
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Posted 1 year ago
Pleased with the bike good service
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Posted 1 year ago
Having used 99 bikes (was Hargroves) for several years I am disappointed to hear that the Swindon shop will be closing. I think this is a massive loss to the cycling community in Swindon and the surrounding area and a big oversight. I have always been impressed with the workmanship from Mark Sealey and his team as well as the friendliness of the staff. I wish them all the best in their future endeavours and hope this won’t be the last we see of this amazing team!
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Posted 1 year ago
Good prompt service
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Posted 1 year ago
Recently purchased 2 bikes over the last couple of months at 99 Bikes in Chichester. I was advised by a different person both times and they were equally excellent, both very knowledgeable and extremely helpful. Very friendly place. Would recommend.
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Posted 1 year ago
Karl was superb; We have known rest of the shop for a while and now second emtb we have bought from them
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Posted 1 year ago
Very pleased with the service I got ,delivery was excellent, but when I assembled the bike and pump the tyres upto the right psi the next morning went to get on the bike the back tyre was half flat it was a faulty value so I had to buy new innertube ,plus the crankset doesn't seem to be running smoothly seems to be dragging when am pedalling apart from that everything else seems ok
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Posted 1 year ago
Super service from 99 Bikes, particularly Phil who answered my initial inquiry and called me on the day of the despatch of the new Scott. Great investment given the bike was discounted, it was a must purchase 😉 I was also happy to receive it within 24hrs post despatch as promised. Thanks 99 Bikes, and thank you Phil.
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Posted 1 year ago
Really good experience using 99 Bikes to buy a new MTB. Good communication and delivery was much faster than they had previously set out. Super responsive on any questions. Bike arrived, well packed and protected and in perfect condition. Highly recommended!
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Posted 1 year ago
Bike delivered quickly and in perfect condition. It was also a great price.
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Posted 1 year ago
Very pleased with the service that I have received from 99. In store support is excellent and the online delivery service very good.
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Posted 1 year ago
Excellent shop; Excellent service. Chris, Mike, James,Tom, Jordan and the rest of the team are awsome
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Posted 1 year ago
A top service from James. Thoroughly recommend
99 Bikes 5 star review on 20th February 2024
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Posted 1 year ago
Service has been excellent. This was demonstrated when I had to get the handlebar tape replaced on my new bike after it had been damaged presumably in the transporting of the bike by the delivery company Things were resolved quickly and effectively. Customer service from Phil was great.
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Posted 1 year ago
Byron from the Totton store was very helpful and gave great advice.
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Posted 1 year ago
I have had a very easy and straightforward experience with 99 Bikes. They were suggested to me via Laka to replace my stolen bike (also really recommend Laka bike insurance). Philip (Tighe) was incredibly patient as I am not at all technical and struggle to read specs on bikes. It was a very positive experience with excellent communication. I'd have no hesitation recommending 99 bikes to any friends needing assistance with buying a bike.
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Posted 1 year ago
Friendly service, good advice, good products.
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Posted 1 year ago
Good bike shop. Ordered a bike from them at a reasonable price, they kept me updated throughout the process, delivery was smooth & bike was well packaged. Would definitely use again.
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Posted 1 year ago
Easy to order and bike turned up early. Really well packed in the box. Not a mark on it. Very pleased. 👍
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Posted 1 year ago
The Assistant couldn’t have been more helpful
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Posted 1 year ago
99 Bikes is rated 4.8 based on 340 reviews