“Good quality clothing, fast delivery, and helpful customer service - answering my emails promptly and courteously when I had a problem with my online account. Highly recommended.”
“Went to return some items and waited ages in queue at post office to be told it would cost me £3.40 then took parcel to my Hermes shop where I take any of my mail order returns to be told they needed a barcode They quote EASY returns in their catalogue but don't tell you you have to pay for returns I have done mail order returns for years and still do and have Never had to pay Think this is misleading as you assume they are free”
“Ordered 2 tops which were on offer in the paper I ordered a bigger size as did not know the fittings. They were too short and tight. £3.+ to return. I've never had to pay for any on line returns First and last time”
“I bought 2 pairs of pyjamas from Damart and one of the tops had a fault. I contacted Jeanette Askin the Head of Customer Services and she went over and above above the call of duty to make amends for the fault.
I can only leave the highest praise for her.”
