“Their range of clothing, shoes and accessories is just right for my age group (mid 50s). I often get discounts off my shopping and of course, it's the ease of catalogue shopping that allows me to try on at home. Purchases arrive in a few days and returning is simple.”
“ordered 2 pairs of shoes ,first delivery of them went missing sent email to damart they answered very quickly and sent new order perfect customer service”
“Good quality clothing, fast delivery, and helpful customer service - answering my emails promptly and courteously when I had a problem with my online account. Highly recommended.”
“Went to return some items and waited ages in queue at post office to be told it would cost me £3.40 then took parcel to my Hermes shop where I take any of my mail order returns to be told they needed a barcode They quote EASY returns in their catalogue but don't tell you you have to pay for returns I have done mail order returns for years and still do and have Never had to pay Think this is misleading as you assume they are free”
“Ordered 2 tops which were on offer in the paper I ordered a bigger size as did not know the fittings. They were too short and tight. £3.+ to return. I've never had to pay for any on line returns First and last time”
“I bought 2 pairs of pyjamas from Damart and one of the tops had a fault. I contacted Jeanette Askin the Head of Customer Services and she went over and above above the call of duty to make amends for the fault.
I can only leave the highest praise for her.”