“Absolutely shocking..
Printed out the label that I needed. Hermes 1st attempt to scan the barcode he couldn't do it. He told me to print out a larger barcode. 2nd attempt the next day after printing out a larger barcode still didn't pick up anything. He looked at the barcode AND the qr code and he said they just don't look right.
Had to cancel the collection. They then had the AUDACITY to charge £6 cancellation fee!!!!!!
Absolutely shocking company. SCAM”
“This company is a disgrace
I posted an Alloy wheel which was way under both size and weight for which I paid £15
I had £70 extra taken out of my account being told my parcel was bigger and heavier than stated which is not true I paid £12 to have the same wheel delivered (refurbished) and sent the same size wheel in the same box back but was charged £70 without my consent
Please be very careful this has happened to many people”
“MY PARCEL WAS PICKED UP ON TIME AND DELIVERED TO THE CUSTOMER AS PROMISED VERY PLEASED AS THIS WAS THE FIRST TIME BUT NOT THE LAST TIME I WILL BE USING PARCELHERO THANK YOU”
“Parcel collected on time and delivered quickly. Obviously handled with some care as no damage on receipt. Pleased this worked so well after having issues with another company.”
“I a parcel to France in December 2020 it never arrived, then it was sent back to PH I then had to pay £60 to have it delivered back to me in may 2021 ( which was then changed to £35 ) guess what i paid and they have not delivered my goods and signed it Patel we have no Patels on my road. I am making a formal complaint to the trading standards about PH as I believe they are a con!!
DO NOT USE THIS COMPANY GO STRAIGHT TO THE DELIVERY COMPANY AND DEAL WITH THEM DIRECT!!”
“Packaged a guitar. Filled in all the weight and size details and was within limits on stated on line. Paid and confirmed my local post office as suggested on site. Took it to post office Bow Lane but they refused to take it saying it was too big. They sent me to Sinderland who also said it was too big but then we’re much more helpful and accepted it. Crazy and time wasting system advising post offices and times that then refuse the parcel.. I wasted two hours after they took my money. Lady at Bow lane was particularly unhelpful and dusmissive.m and gave me Oarcelforces number but said they rarely answered !!”
“This is the first time I used this company and will be using it again. I am very impressed with the service not had any problems and would recommend it to others :)”
