“Wooden Folding Table...
Pick up and delivery times are good, but my item arrived battered and broken, obviously no consideration taken even though the package was labelled very clearly "Fragile". Make sure you pack your items in a Steel Box!
VERY COSTLY LESSON LEARNT!!!”
“It’s definitely 5 stars on service and price - from booking on line and the prompt email responses to my queries - to the helpful driver who collected the parcel and gave me guidance on the labelling - and to the parcel getting to my son in USA within 24 hours of it being collected. Excellent Service. Many thanks”
“Great service and really simple to use. Why would I ever lug a parcel to the post office again? Pay a few pence more , stay safe and have a cup of tea!”
“The experience was very efficient - on time pick up and delivery to germany in record time. Unfortunately cannot say the same for Easy Parcel and TNT who have failed to collect on two appointments - so shipping delay! Corona cannot be an excuse - its 9 months to adjust!!”
“Swift collection (Friday) and delivered early on Monday. Faster than expected no hassle 😄 The worst bit is filling the forms in on line but once that is done with home collection it’s easy and good value 👍🏻”
“Great service, needed to send a gift to USA, was a bit concerned with the brexit changes but parcel hero made the process straight forward and simple, delivered in 4 days. Perfect all round.”
“Do not under any circumstances use this shipping/delivery company.
ITs a money making scam !!!!!
Terrible service, zero support from their customer service team and if there's an issue with you delivery basically consider your package lost. All you get when you try to contact customer service is rude, generalised and robotic responses. They will not help you or support any problems and don't even think about trying to speak to someone as they don't have physical people you can talk to.
They not only caused massive issues for my shipment through customs but refused to tell me what the issue was or even provide support to contact customs. I had to get all this information myself and even after telling them the issue they still provide zero support.
If you book their service expect for your parcel to never arrive in it's destination and for them to provide zero support or help in finding a solution.
Money making scam!!!”
