“Terrible Service, changed billing amount after event.
Avoid at all costs.
Won e-bay auction - package sent to my father.
He made box smaller and weighed it 2.4kg.
Arranged pick up - delivered to US as expected.
At this point they had taken almost double the amount quoted, then they had the cheek to take more.
For reference 2 carbon fishing rods 30 inches long (telescopic) apparently weigh 7.2kg..”
“Terrible customer service. Im waiting almost a month for the parcel to be delivered and the company don't help you at all. They are sending you to the carrier everytime directly and the carrier is sending you back to parcelhero. I post a package for 160gbp with insurance to be delivered in 5 days. Its a joke and this company should be closed. Highly not recommended.”
“I cannot believe that you were able to deliver my daughter her birthday gift from uk Monday dropped off at lunch time, delivered to her home in Florida Thursday lunch time ,! Brilliant service, I will certainly use this service again , well done”
“Really good service. Parcel collected by Hermes. Was able to track parcel easily and new when it was being delivered. Good value for money and would use again.”
“Didn't arrive to collect, had to rebook, then they didn't deliver it to the destination and brought it back to my property, saying they don't take large items won't be using them again”
“Horrible service. Shipments get delayed, no proper explanations, transit time that are ridiculous, no support. REALLY stay away from this company. They should be PARCELZERO.”
