“Had bad experience with a different company but needed to get a parcel to a friend so I took the risk. Everything worked like
Clockwork, parcel delivered, friend pleased, me relieved. Thank you ParcelHero will certainly use your service again”
“The quote was easy to get, the prices were competitive. Booking the parcel collection was simple, then the service received was excellent. The parcel arrived on the quoted date. Communication was great throughout. Thank you.”
“Absolutely shocking experience, had to cancel my order. The worst customer experience I have ever received. No telephone number to call for customer support and lucky to receive a reply on their emails once every few days. Couldn’t fulfil their only duty they offer. Terrible terrible terrible. Do not use.”
“When I had booked my slot I realised straight away that I needed a printer. I then cancelled the delivery only to be charged £9 for my mistake. Considering that it was cancelled ASAP I was disgusted.”
“Using the ParcelHero website was intuitive, straight forward and no nonsense. The delivery driver arrived nice and early and was very courteous. The packages were delivered next day without any problems and the price was very competitive too. Will certainly use these guys again in the future.”
“Excellent! After lady in local post office being rude I brought my parcel back home! I’m glad she was rude now as she saved me over £2 in postage. I did a comparison site and found a home pick up too. All very quick and easy. Printed v clear labels off too. Got email to say it had been delivered, v quick delivery, which was helpful as it was left in a reception area at a Uni building. Recipient went to collect. Couldn’t fault a thing”
