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ParcelHero.com Reviews

4.0 Rating 6,072 Reviews
75 %
of reviewers recommend ParcelHero.com

Phone:

0844 8804558

Location:

Brentford
TW7 9EA

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Anonymous
Anonymous  // 01/01/2019
Easy to use on line service - no label printing as the driver brought labels with him when he promptly collected the parcel. Which arrived safely at its destination on time. Great service.
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Posted 4 years ago
Due to Covid had to send Christmas gifts to family instead of visiting. Arranged on line for two parcels to be collected from us in Devon and delivered to West Sussex. They arrived safely two days later. Excellent service at a very reasonable price, will use again.
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Posted 4 years ago
Excellent service at a reasonable price - very happy.
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Posted 4 years ago
Amazing!! Saved a ton on shipping from the US to the UK, the package was picked up at my door well within the window provided, and it even arrived to the UK ahead of schedule :) Thank you!!
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Posted 4 years ago
Easy process to choose a courier and the parcel was collected and delivered to the agreed timescales. Very reasonable prices
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Posted 4 years ago
The parcel had part missing!
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Posted 4 years ago
Excellent service
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Posted 4 years ago
Easy to use.
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Posted 4 years ago
Exactly as planned. Will use again.
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Posted 4 years ago
I paid for next day pickup and delivery, I did not receive it. I asked to be reimbursed for the "next day" additional cost but as I hadn't insured against this option no reimbursement was offered. So you have to pay a premium AND insure it to get a refund if you don't receive the service. Many days after receiving the items they contacted me for an additional £44 as there was a discrepancy with the weight and size. I asked for any proof from the shipper, DHL, and they refused/could not provide it. They insisted, instead, that I provide the proof. I explained that the boxes had been disposed but that wasn't good enough. So, I contacted my supplier who photographed the same box with the dimensions but as it didn't have the original labels it wasn't accepted. I continued to dispute the charge, they closed the appeal and charged my card. I've just raised a dispute with HSBC. The reviews here are all pretty pleasant but Google them and you'll find plenty of negative reviews regarding their additional charging practices.
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Posted 4 years ago
First time I have used, I am very impressed and definitely will use again
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Posted 4 years ago
Great reliable service easy to use
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Posted 4 years ago
Great price, easy to create labels and book a pick up. DHL express picked up my parcel from Australia on the Friday and this was delivered the following Tuesday with tracking updates.
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Posted 4 years ago
Parcelforce excellent
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Posted 4 years ago
This was the first time of using ParcelHero ,i found it very easy to book a collection for a parcel to be delivered the following day with parcel force,everything is easy and simple to navigate through the ParcelHero web site,i would highly recommend for your parcels.
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Posted 4 years ago
Sent a parcel to France and Parcel Hero made that easy and efficient. Will definitely use again
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Posted 4 years ago
Very impressed. Was easy to use and arrived a day earlier than advised .
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Posted 4 years ago
5* prices, tracking info, options and service . Delivered on time and llforckess than the rest.
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Posted 4 years ago
Everything worked as planned. Nice early pickup and delivered early on planned day
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Posted 4 years ago
Very easy to use,printed off the address label at home, dropped off the Parcel at local shop 2 mins away and it was delivered 2 days later! Will definitely be using them again!
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Posted 4 years ago
ParcelHero.com is rated 4.0 based on 6,072 reviews