“I couldn’t leave home to get to the Post Office so Parcel Collection came to my door and also provided the label. It was the same driver I’ve been receiving parcels from all through lockdown! Easy Peasy!”
“My parcel (Documents) was picked up promptly by FED Ex and delivered safely to its destination.
I appreciated the fact that I could track it, and the detailed schedule of its journey.
Very good service.”
“Overall great experience. My only complaint is that I selected a 3-6pm pickup time for my package and DHL came around 1pm. Luckily my husband was home. For the money savings it was still worthwhile working with ParcelHero.”
“Quick and easy user interface. I set up the delivery as the receiver but will definitely use parcelhero to send items in the future. Was given a list of different options and chose the cheapest but still got next day delivery.”
“My item was delivered broken beyond reasonable repair, which lead to me having to give a refund to my customer. Then not only that, I am now being told I must pay and extra £48 for a surcharge as the box was over 300cm - which is completely untrue as my item was only 115cm and I cut the box myself.
Have been trying to contact them for 2 hours and have still yet to speak to someone, extremely unhappy!”
