“The girls was fantastic behind the counter but I refuse to use your kiosks. You need to have a designated person to make the sandwiches from walk up to the counter PERSONAL service!!”
“IT IS CRAZY HOW WHEN SUBWAY SELL THESE RESTAURANTS TO PEOPLE, THEY DON'T HAVE THEM TO EXCEPT ALL COUPONS. ARE IS IT JUST ALL ABOUT JUST MAKING MONEY, AND THE OWNER'S DO WHAT THEY WANT TO.”
“I visit our local subway in kings lynn high street and from early April there had been no coffee machine in use ,I go next door to Costa and also not just for coffee but lunch also as I enjoy a coffee with my food ,this isn’t good enough and I’m sure you’re loosing valuable customers because of this”
“The washrooms were horrible they stank it smelled like no one had cleaned that in years. The food was okay but they put so much sauce. I generally am never going there again”
“The subway on Tara Blvd., in the plaza near the Food Depot is awesome. I drive all the way from Locust Grove over to Hampton/Lovejoy to that specific Subway. The owner Jay always greets all customers coming in the restaurant. The food, bread , cookies are ALWAYS fresh. I’ve never been to a Subway near my home or on the way that comes close to the customer service Jay and his team provides. I give this store #17226-0 @ 11135 Tara Blvd., a five star review! Great job Jay!!
Cassandra Isaac”
“Love going to The Subway on Dabney Dr. In Henderson, NC in the mornings. Wendy always greets you with a smile and makes the best breakfast subs ever. She truly loves her job and goes out of her way to accommodate her customers. What a gem😍”
“Love the Subway on Miner St. in DesPlaines IL.
Chitali that makes our sandwiches in the evenings is the best sandwich maker I have ever had. Highly recommend going here for your sandwiches!!”
“I used the app to order ahead. I arrived on time and went through drive-through. It was busy and took a few minutes to get to the window. When I got to the window, an employee opened the window and told me the price. I told her I was there to pick up an online order and that the one she was holding in her hand was probably for the car behind me (who ordered at the drive-through kiosk). The employee left and came back to tell me they hadn't had a chance to make my sub yet because they were really busy today. She asked me if I could come inside to pick it up. I did that and found four other people waiting there to pick up orders, all with pick-up times earlier than mine. As I stood and waited, I noticed people arriving, walking up to the counter, ordering food, and walking out with it. The app gives me an order #, and it tells me when my pick-up time is, and it all seems to organized - until you get there and see how it is not. I walked out and drove to Jimmy John's, half a mile away. I ordered my sub and sat down to write this review, but I was interrupted because my sub was ready. So, clearly JJs is the place if I want to eat. I'm back home now, and my sub at Subway may be ready and sitting in the pick-up area, if anyone is hungry for a free meal. The employees can keep the tip. They were clearly overwhelmed.”
“Got the Italian sub with less meat. All my wife and I could taste was bread. We're vacationing in St Pete Florida. I told everyone in our party don't bother going there, they could get a cheaper sub at the 7/11.”
“On mothers day. I wanted subway. Cut out the coupon. 2 footlong for $13.99. I got a tuna footlong. Wanted cheddar cheese on it.. all they had was shredded cheese.. my son got a wrap.. the girl dud know how to ring up the coupon. Paid full price for both. Called the store. The store Mgr said have to talk to her gm. Because I didn't call them on mothers day about it.. ok. Put my sandwich in the fridge. Tried to eat it the next fsay. The bread turned hard as a rock.. subway has really gone down hill..”
“Spent $30 at Tweed Heads Subway on Kennedy Dr and we got stale crumbly bread, took most of the top of bread off and didn't eat which you can see in the photos. I submitted what happened online to the main Subway contact as I wasn't able to find the stores direct details and they sent me a totally dismissive email, thanked me for letting them know and that its now been resolved, meaning-they are not continuing talking about it. I then had to make a new enquiry about the original one and requested a store credit to replace the terrible subs I purchased and they did not even answer me but instead asked me to rate how they dealt with it. I feel its basic decency to replace stale food.”
“I made an online order and selected the wrong location then immediately tried to cancel but couldn't. Then called the store but no body picked up for long time after several attempts they said it can't be canceled. Very poor app.”
“Dashed to Queen Elizabeth Hosipal Gateshead.
Subway wss there.
Ordered a sausage sandwich.first time i have seen a flat sausage, looked disgusting. Sandwich came out of the oven come microwave. Bread sort of toasted.felt like eating a chewed pice of leather.never again will i go to subway.”
“Subway Sterling ND. Worked a 16 hour shift looking forward to subway, I was refused service by 3 workers plus the manager Deshena because of a light hearted joke when she said ‘I’m going to drop the till and I will help you guys’, I said ‘drop the money on the floor so I can pick it up’ and I laughed and waited to be served. Waited for 10 minutes for one of the other workers to come out and tell us they are short staffed and they couldn’t serve us all because of my lighthearted joke. We’re 4 big groups traveling through there everyday and order subway but we won’t be doing that anymore … -1 star rating.”
