“Second or third time getting a sandwich that was made with stale bread. No wonder people like jersey mike's. I know the difference between toasted and stale and chewy, and this has happened repeatedly. Obviously I checked maybe it was just toasted too much but no.There's a difference between toasted and chewy in stale . Forget trying to call to resolve it both times and unfortunately too busy because they never keep enough staff there. So I'm assuming that's why I had stale bread because they didn't make fresh bread this morning or even yesterday 😒 i'm not a mean person, but because this has happened repeatedly.And all you're ever told is all the poor person was too busy.They don't have enough staff that has nothing to do of freshness and quality.I can see speed maybe or being busy.But freshness and quality shouldn't be affected by that”
“Rajni at Walmart subway at the new outlet in south winnipeg was so kind, excellent service and extremely efficient. She is an asset to your organization”
“We went to the Subway #387. The food was excellent and the service was fantastic. Our server was excellent with outstanding service. Our sandwiches were fantastic !!!”
“I went to the store in Madison, Fl. on 10/7/25 and this fat sloppy looking woman put my order together in a very sloppy way. She didn't put the stuff on the bread. She slapped the stuff on the bread and then, when it was time to pay, she said the ad on the front window was not for that day. The ad didn't say it was only for certain days. 2 half subs cost me $15.03. That is outrageous.. Never again!!!!!!!!!”
“Store #10823 in Jackson Mo took customer service seriously when I just went through the drive thru. Casey is the store manager and he is the one who waited on me. He was kind and accommodating. He even told me have a blessed day and that was the best part of the whole visit! Keep up the great work!”
“Subway garlic cheesesteak is the first cheese steak I can say. Wasn't good in anyway. It tasted like cheese steak dirt and has I seen it was a cheddar cheese sauce. I don't think I would've ever got. Bad I idea and nothing more.”
“I have not been able to access the Subway app nor the website. I have un-installed the app and reinstalled. I keep getting a access denied message for both. I tried to call a store for help, or a phone number to call for assistance. I tried over a dozen stores, no answer, or a error message for the calls (such as no OEM number, or number not set up for calls). I finally got a location to answer, and was told that they did not have a number that I could call for any assistance. This is just ridiculous!”
“We went to the North Vernon, IN location yesterday and got 2 foot long sandwiches and both of them had 1" of nothing but bread on each end of them. My husband watched them make them and told 2x to put more veggies on each of them and they refused. They were rude. Then when they rang us up we had a coupon for 2 sandwiches for $15 and they tried to charge us $27.00. They couldn't even run the register. What the heck is wrong with these people!? We are not going back!!!”
