“Ordered a roast beef sandwich. Received a vegetable sandwich with one little piece of roast beef stretching across the sandwich. Loaded with veggies. No mayo. No vinegar. Not toasted. No cheese. Told that's what I get for ordering online. We can't help you.”
“Used to love subway fresh ingredients, now many times it looks like it’s been sitting too long and I’m afraid to put it on my sandwich. Today for convenience we stopped at Subway on 7501 Dunsmore Rd, Rapid City, SD 57701. My bread wasn’t even fresh at all and I could actually tap on it. It had to be a least a day old. We got it around noon so it should’ve been fresh. I don’t even mind if the staff isn’t very friendly, which they weren’t, but that a lot of money for what tasted like day old bread, very dried out. I didn’t even have it toasted. Plus they got our other 2 sandwiches wrong. Tried to take a survey, they no longer accept surveys. Tried to connect to other websites like Subway listen, and subway support, customer service, all a dead end. So how can they fix the issue, if they don’t want to hear it?”
“Sorry to tell that I was eating subway from more then 2 years ago but this time wanted to try the newly released sandwich called 12fast and furious chicken. It was totally not good I would recommend not to try to make this kind of worst sandwich thank you ( I am trying to post a photo but couldn’t post )”
“I have tried to visit a Subway several times in Muncie Indiana lately. The store on S. Madison has told me, "We are not taking orders at this time.", "We are too low on food and need to close.", "We are online only right now.", and "We are short staffed as usual so I can't promise you'll get your food any time soon if you order right now."
I decided to try at the one in IU Ball Memorial Hospital while waiting on my son when he was in surgery. I was second in line and there were 8 people in line. There were three employees behind the counter looking at everyone. We were told to leave. The only one that appeared to be doing anything at all other than staring at the line as it grew stated, "We are online only right now."
It turns out sandwiches are super expensive now so I guess I'm glad your employees saved me from over spending, but is this really the business model? Paying people to tell customer to go away? Seeing some of the other reviews on any site I look at makes it pretty clear this company is not being run properly and won't be around much longer. My experiences would suggest this as well.
I cannot believe you have a business with doors that are open, staffed with employees that are joking around and doing absolutely nothing and the decision is to only take online orders. Then, apparently charge $20+ for a ham sandwich!
Your employees are working their way back into unemployment and so is the entire corporate decision level management team. High prices are one thing lately, however no other restaurant chain let's a customer enter then tells them to leave and order online only.
This trash will not be missed. I am certain I will look around one day and realize, "Hey, I was right. Subway is gone. Wonder when that happened."”
“On 9-21-24 I went to Subway in American Fork Ut. I was there at 8:30 the toaster overs was turn off and they was out out Black Olives. I ask the employee told me that they close at 9:00 and they already turned them off. So cold 4 sandwich . I thought I would give them a second chance. So 9-30-42 i was there at 8:00 all the chair are put up .but they close until 9:15. So if anyone wanted to set they could night. I had order a foot long Veggie sandwich o flate bread there was only about 1/4 cup shredded cheese all to the the down to one end. So i asked for more cheese 3 times i bet there was not 1/2 of on the whole thing. I asked that they put the cheese the length of the foot long . They told me they put the cheese on the one and roll it like a burrito, ( if i wanted i would had gone to another restaurant)i told them that is not the way it goes. So after 3 times on the toaster they got the cheese on the length of the flatbread. Next I order 1 6 inch hamm and they put the ham and cheese at the end so they could round it like a burrito i finally go them to do it right. Get 4 sandwiches order. So they rang up my order. I asked if the coupon was applied was told yes. Had to go back in because they didn’t apply the coupon. Then I get home and there is no ham on the BMT. How many chances do I give them. I spent over 50.00 on the food.”
“The level of service at Subway in Clarkson WA is worse than pathetic.
Being a new year I thought I would give them another chance, but I regret that decision big time. Slow, almost completely focussed on UBER, menuflog ra ra ra. Was a police officer in front of me who must have burnt his whole lunch break while they made about a dozen or more things in front of him. Then he has to repeat the order 5 times over while the subway bloke is only half listening as he is engaging with UBER coming in the door asking questions. What a joke, youre done Subway.”
“The older Indian woman is very , very rude ! I never experienced anyone like her before ! I went to the manger and did the right thing and guess what the manager is her son ! No wonder why she treats customers bad !”
