“The 2 women working at subway (12683 white hills rd Hwy 93 white hills,az were NOT courteous! Neither smiled not one time! Certainly not like the subway by where home is ( at Pride in yucca,az) I will not spend another cent there at white hills!!!”
“The young man that took my order was terrible & acted like he was angry that I was even there. This was Wed afternoon. Made me feel like just leaving but I completed my order. The young man that rang me up with lots of piercings was actually very nice & polite. They were out of pepperoni for the BMT I wanted & then I wanted Subway Vinegarete & they were out of that too. Very disappointing but kudos to the young man that rang up my order.”
“I have not been able to use the app or order online for over a week because the site is not working. I can’t go inside and order and use the discounts or the specials and I asked the cashier at Subway® to help me and he said he didn’t do that there is no customer service phone numbers to call and get help.”
“Subway is putting deals on the app that do not apply. There is nothing said in the fine print that you have to be an All-Star member to get these deals. We ordered subs to get the 2for20 deal and they made us pay full price because we weren’t all star members, but it didn’t say that anywhere in the app. Very disappointed with the service as all they did was argue with us. The food was good, but disappointed with the service so likely won’t return, at least not to the store.”
“I went in to order the 6" sub for $4.99. one of the ladies was rude and said you have to do it online. So I did. I received my order took it home to eat(only live 10 minutes away) the bread was so soggy it didn't stay together. I ended up just eating the insides.”
“Did you know there is absolutely no way to contact Subway customer service. Either Canada or USA. So the locations in Port Colborne and Welland, Ontario have stopped supply the meats for half of the subs. If it has a special meat they just tell you out of stock. I call BS on that. When I was in Toronto I had no trouble or when I was in St. Catharines no trouble. Clearly different owners. If the commercials offer it and local shops just lie to the customer. What is anyone to do.
This is horrible busy practice.”
“Ordered a roast beef sandwich. Received a vegetable sandwich with one little piece of roast beef stretching across the sandwich. Loaded with veggies. No mayo. No vinegar. Not toasted. No cheese. Told that's what I get for ordering online. We can't help you.”
“Location was Toronto Pearson Airport departure level.
I approached the counter to order, showing a coupon for my order. My order was taken and when coming time to pay I was informed the coupon I had was not valid due to the location not having the proper equipment to scan the coupon. I was asked to download their Subway app and make the purchase online to get the discount. First of all, there is absolutely No signage stating they cannot accept cupons, secondly, I had shown the coupon while placing my order with no mention of not being able to accept the coupon and thirdly I only had enough cash on me to cover this meal, and fourthly, I was on a time crunch and unable to add more time to download their app and place my order through the app. So they decide to either discard the meal which was already made, or give it away,( I cannot imagine they would attempt to resale the meal.. but then again, you never really know ), as opposed to offering some other form of discount and informing me not to let this happen again, I work in the area of this location after this experience I will no longer be a customer of them.
I advise all travelers to be aware and verbally ask any questions Before placing your orders.
I am extremely disappointed in this locations customer service.”
“Stop at the subway on 4528 Henry Blvd, Stockbridge, Ga 30281. I got three subs was over charge for two of them. There was no current health inspection. I should have kept driving but my husband was hungry. But I will never stop here again.”
“I’ve been to hundreds of subways in my life and this is by far the worst. From horrible customer service to racist actions I don’t recommend this location continue to be open never had a worse experience.”
“Went to Subway, Allentown, PA, 13th Tilghman St. Walked in, ordered ONE footling tuna sub to-go. I was pleasantly surprised by the inviting greeting from new gal, which, by the way, NEVER happened before.
Upon notice, i realized they offered soup as well. I added 2 soups & a bag of chips. I paid...$25ish. Thought the bill would be in the 'teens'. Without thinking, I figured it was high becuz of the added soups, chips. Upon arrival at home I found TWO footlongs (I only ordered ONE).
Also, they will NOT accept Subway Couponds that are mailed to me...WTF? I'd like to know what Subway does.”
“Ordered a Peri peri chicken sandwich and I had to look for the chicken in the sandwich. It was 90% vegetables. What a waste of money. I could’ve made a vegetable sandwich for myself at home. Last time ordering from them.”
“Subway coupons are in the paper but local stores don't honor them.
The employees apparently aren't good at math. I request one cut 1/3 and they automatically go to the center and I normally have to correct them twice.”
“Picked up subway in the Toronto airport on my travel home. This gave me food poisoning and made me sick and nauseous for 5 days. I contact subway and they just ignored me. This is the worst place ever to eat. Will never spend a penny at any one of these establishments. Guess they absolutely don’t care they make people ill. This is very dangerous, someone with a weak immune system would have been in a lot worst condition. Never eat here again”
“One of the worst subway sandwich I’ve had until now. And the staff refused to add any veggies in a veggie delite sandwich. I have not had a thinner veggie delite ever. Do not ever visit the Subway at Notre dame Kamloops”
“The employee was very rude, did t even greet me and my fiance. When I said hello to her she just nodded her head. This is the second incident I have had at this location, last time was 2 years ago. The location is 4774 Mahoning Avenue Suite 4 Austintown Ohio. My trip was at 10:49am on 4/04/2025. The employee had red hair and was heavy set. The next customers who came in after us were greeted and even had a conversation sparked between them.”
