“Subway in Milwaukee Wisconsin on goodhope and Teutonia I ordered an Italian BMT. Tomatoes were no good. Meat spoiled, lettuce brown. They have the tops up so that u can’t see the food while their making it”
“Big spring be i order same sandwich 4 days a week alway get extra onion and lettuce they charge me .75 ×2 1.50 every where else they don't charge customers were complaining about that because of the inverter I will never eat subway again”
“Shocking Poor Treatment of Staff at the Durrington Branch...
I was genuinely shocked and saddened by what I witnessed during a recent visit to the Subway branch in Durrington.
I stopped by for a quick lunch, but the first thing I noticed was the atmosphere behind the counter. Something felt uncomfortable, and after observing for a few minutes, it became clear why. The young team members serving customers appeared nervous, anxious, and afraid of upsetting a supervisor named Linda. From what I could see, they seemed to be walking on eggshells around her, seemingly to avoid being shouted at or spoken to in a harsh, bossy manner.
It was genuinely disturbing to watch. The staff were working hard and trying their best, yet I witnessed Linda reprimanding them in what I felt was a cruel, unprofessional, and intimidating way. One particular young lad appeared to receive especially aggressive treatment, which was upsetting to witness as a customer. It was simply not acceptable.
The atmosphere in the store quickly became frosty and tense. The staff looked uncomfortable, and I found myself feeling sorry for them rather than enjoying my lunch. What concerned me most was how comfortable Linda seemed behaving this way, which suggested this may not have been an isolated incident.
These young employees are at the beginning of their working lives, and supervisors play an important role in shaping their experience of the workplace. Based on what I witnessed, I struggle to imagine that they feel happy or supported when working under her supervision.
If Subway management monitors customer reviews, I hope this feedback is taken seriously. Whether through additional leadership training, a performance improvement plan, or other appropriate action, something needs to change. Good staff do not stay in environments where they are routinely treated poorly, and allowing this type of behaviour to continue risks both staff retention and the reputation of the brand.
If this were my store, I would want to know who was negatively affecting the workplace culture. I hope you find this feedback useful and informative, and that positive changes are made for the benefit of your hardworking team.”
“13945 Missori nBottom rd St Louis MO, this place makes a great sandwich, but you must be prepared to be rushed braced for sarcasm and the best part is the customer doesn't know they are being talked about after they leave. rude service but great tuna sammich. wanted to say so many time Ma'ams you making sandwiches get over yourself”
“For the last past 2 nights I have not been able to pick up my orders that was placed online. Be store on Febtry Parkway in Tyler, Tx gas been out if pepperhack cheese, chicken, bread, flatbread, etc. The store employee Lsyne is standing outside the store turning customers away due to the store shortage of products well as eco ln aiming that day shift did not bake enough bread for her to use for get shift and that the manager did not order enough products for thei store to cmpkeys their customers orders. Requesting a recnd is a long process the process to request a refund should be shorter and simpler. I love mg subway but for now on I will be going Mike Jersey way. my order was pick up placed on the app for in store pick up,😆😆😆😆😆😆😆😆😆🥰”
“For the last past 2 nights I have not been able to pick up my orders that was placed online. Be store on Febtry Parkway in Tyler, Tx gas been out if pepperhack cheese, chicken, bread, flatbread, etc. The store employee Lsyne is standing outside the store turning customers away due to the store shortage of products well as eco ln aiming that day shift did not bake enough bread for her to use for get shift and that the manager did not order enough products for thei store to cmpkeys their customers orders. Requesting a recnd is a long process the process to request a refund should be shorter and simpler. I love mg subway but for now on I will be going Mike Jersey way. my order was pick up placed on the app for in store pick up,😆😆😆😆😆😆😆😆😆🥰”
“My name is Lidia and I went to Subway in Taylorsville, Utah 54 south and 32 W. around that place they were two ladies 50+ years one of them. I asked her my bread to be Italian herb and she was cutting Italian and they asked excuse me is that italian herbs and she says this is Italian you asked for Italian and I said no I asked for Italian herbs and she just turned her head and , her eyes and she talk to me like we’re really strong voice and I was kinda angry at the moment cause this is the second time she do that to me. I didn’t do anything in the first time, but this is the second time so at the end, she didn’t bother to ask me if it’s going to eat in there or to go, she didn’t give me a back. She didn’t give me my receipt and I come back and asked for the bag. She gave me the attitude…( lady w long hair in a braid).”
“The order was wrong, included onions(which I’m allergic to), no extra meat and the manager wouldn’t even listen to me when I called to report the issue. He was rude, unprofessional and genuinely not nice. No more Subway from the Stringtown location!!😠”
“Terrible customer service at 15808 Maple St Omaha Ne. We had an on line order (paid in full), got there they said there’s no order. We had a confirmation number and payment confirmation number. No manager at store at the time. Supposed to get a full refund. Lost a customer today.”
“Terrible customer service. I wanted to simply exchange veggies on their protein wrap and that was “not allowed.” I asked if I could pay an up charge and that was also “not allowed.” Won’t be back.”
“I payed for a pickup order that should have been ready (20 minutes after paying) at 7:06pm, arrived at 7:07, still has not even begun the crafting of the subway, the people who PAY before hand should be served BEFORE the people walking in. That is how it has been at every other fast food business and this is absolutely ridiculous. How dare you waste my time, money, and energy. So disgusted with this service.”
“Harman and Maninder working at this location are often rude, disrespectful, and unprofessional with customers. Many others in the community have shared similar concerns and feel customers are not always treated fairly and respectfully.”
“Have gone to subway for year's .
Think I just bought my last one.
The guy out very little meat .
I didn't think of it at the time.
Got home was eating bread manaise & bread .
To bad.”
“Where’s the beef??? Wow all sauce and peppers how convenient it won’t let you upload a picture on the website, but I will make sure I will spread this word around because this is horrible. There is no beef on this the sandwich at all. Wentzville location…I paid Almost $30.00! For 2 sandwiches and chips??? n@Now, I know why? I never go to subway”
“Just got two subs from Subway at Santa Barbara in Cape Coral. Their greed is unbelievable. They charged me 20% tip without even asking if I want to tip. This is FRAUD! This is how you lose loyal customers for good. NEVER AGAIN SUBWAY! Do not go there.”
