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Subway Reviews

3.1 Rating 414 Reviews
50 %
of reviewers recommend Subway

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“Wife and I went to Subway in Fairmont BC. I wanted to try a bowl which I was very disappointed. The portion was very small and priced as much as a foot long sun. Half the portion. The bread on my wife’s foot long sun was a week old and very crusty. Won’t be going there again.”
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Posted 7 hours ago
“Terrible... What's with all the links and secret codes... Run around.. This is simply making me hate subway”
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Posted 20 hours ago
“1 piece of bacon on my BLT! SERIOUSLY!!! Can't upload a picture...how convenient...”
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Posted 1 day ago
“bough 2 sub's the meat on both hardly there the cheese 3 slices the veggies are soft the sauces were watered down it was the worst sandwiches i have ever had”
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Posted 4 days ago
“I rarely give negative reviews for ANY establishment because every now and then, service organizations get it wrong and make mistakes. We’ve all been there — and typically if there is an issue the restaurant’s food, they will fix any concerns without negative conflict. That’s just good customer service right? Well my experience today at Subway in Santee at Town Center Plaza left me wondering what is going on with people today! I’ll say upfront that I understand an establishment has to make a profit to stay in business, that’s a no-brainer. I also understand there’s are a lot of expenses to keep yourself in the black. That said, here’s my situation: I love healthy food so I order lots of veggies on my sandwich (plus I love that “crunch” ya know)… so using the app I ordered a footlong tuna with my favorite veggies: lettuce, onions, green pepper, pickles & jalapeños. In the app there’s an option for regular, less or more. I checked “more” on my veggies. But when I got my sandwich it had minimal veggies. Look for yourself in the pic — I mean 3 jalapeños. 2 tiny slices of tomato, 2 pickles. C’mon now I get cost-control but this is really not ok. So I took my sandwich up to the counter and showed my receipt and asked the employee if she was the one who made my sandwich. She was. When I asked why she didn’t put “more” on the sandwich as I had put on the order, she told me that (more) veggies cost extra. I was a bit drawn back as I understand things like bacon, guac, extra cheese is extra… but it clearly has a checkbox for more veggies on the app! At no charge! I explained this to her and asked her to put a few veggies on a plate/wrapper and I would just add them (myself) to the sandwich as I didn’t want her to have to waste the sandwich she had already made. She said if I wanted more veggies I could order a salad with veggies and it would cost me. Again, I was a bit bewildered as she explained “their” process and said to me that what she gave me is the standard (max) amount of veggies they put on a sandwich. So I kindly asked again for her to think about what she was saying and to just put a few more veggies on my sandwich. She flat out refused. So I told her that i was unsatisfied and that I was going to leave an honest (bad) review … and here it is! To all you sandwich-lovers out there, I would stay away from this Subway in Santee as it’s clear you don’t (and won’t) get your money’s worth here — not to mention the staff is rude and uncaring. To note, the customer behind me asked for a water cup for her elderly mother and they refused her a cup and told her they don’t have any water cups… Wow!”
Subway 1 star review on 13th October 2026 Subway 1 star review on 13th October 2026 Subway 1 star review on 13th October 2026
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Posted 5 days ago
“⚠️ Very concerning experience with Seaside Subway on Fremont St. 93955 I ordered a sandwich from the Seaside Subway through DoorDash two days ago, and I have been extremely sick ever since. I’ve experienced severe diarrhea, vomiting, and sweating, and these symptoms have continued. I cannot say with certainty that the sandwich caused my illness, but the timing is extremely concerning. I have never had this kind of experience after ordering from a restaurant, and I believe this situation needs to be taken seriously. Something needs to be looked into at this location. I hope management will review the food preparation, handling, storage, and sanitation practices to make sure customers are being served food safely. I am sharing this review because I would not want anyone else to experience what I am experiencing. I also expect both Subway and DoorDash to take this complaint seriously and investigate the order. Please take food safety seriously. Customers trust restaurants with their health and well-being.”
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Posted 2 weeks ago
“I cannot get a menu to view online. Terrible website. Food is ok but inability to see a menu has taken them off my fast food list”
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Posted 2 weeks ago
“WENT TO GRAB QUICK LUNCH AT MANUKAU LAMIE DRIVE SUB WAY..... SOMEONE CRAZY WITH HEAPS OF CHILDREN CANT DECIDE WHAT TO GET FINALLY THE ORDER WENT THOUGH. NOW THEY ARE DECIDING ON SAUCES.... PAID ETC AND LEFT. THE LEADER OF THE TEAM ASKING WHY ITS SUCH A DELAY ----- BLACK INDIAN LADY AT CAHSIERS IS TELLING HER I FORET WHATS CUSTOMER HAS ORDERED BECAUSE SHE ASKS SO MANY QUESTIONS..... WHAT U MEAN BY FORGET.... IF YOU FORGET IN LESS THAN A MINUTE CUSTOMER SERVICE IS NOT FOR YOU..... OUR LUNCH BREAK IS 30 MINUTES WASTED MY 26 MINUTES STANDING IN AND GETTING SERVICE ..... NOW IN 4 MINUTES WHO CAN HAVE LUNCH...... REALLY NEED TO PULL UP THE SOCKS FOR CUSTOMER SERVICE.... OUTSIDE TABLES ARE SO DIRTY CANT EVEN SIT THERE..... SCHOOL HOLIDAYS GET MORE PEOPLE IN FOR WORK.... I M VERY DISAPPOINTED AND ANGRY WITH SERVICE TODAY I GOT AT MY FAVORITE FAVORITE EATERY......”
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Posted 2 weeks ago
“I ordered three sandwiches and they charged me $52 they up charged every single thing on our sandwiches. I have never spent so much on a deli sandwich in my life. This is the subway off of Hannah Avenue on the southside of Indianapolis. They have gotten ridiculous. I will never go there again. I didn’t even get drinks.”
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Posted 3 weeks ago
“I had to have an order remade because of their mistakes. At the subway on lashly in longmont the person remaking the order was complaining. The whole time had a very bad attitude. Like it was my fault that they don't know how to run their store. If they would have better customer service and what a notified me about the order. Maybe they wouldn't know how to remake it. I don't know if I'll be coming here anymore.........”
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Posted 3 weeks ago
“I happen to have an expired coupon for a meal and the sales person said they had one and would let me use it. It was for a dollar more and had a ft long instead of the 6". I said ok. When I got to the register come to find out it was just for a foot long no chips and drink which I could handle. Then I paid for it and I looked at the receipt and they charged me $11 something instead of the $7 coupon. The girl said that she scanned the coupon and it said it took it. They weren't capable or didn't know how to return my money. She said I did scan the coupon. Very poor service at 34364-0 subway. I tried the customer service on the website which is a chat and they couldn't find the subway even though I gave them the zip code and I also tried to give them the subway number. It just said " Sorry, we cannot find the location. Mind giving the store address another peek and trying again? I’ll be right here when you’re ready. Have a great day" . I couldn't find any other way to contact them because when I called it said incorrect option when I pushed a number.”
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Posted 3 weeks ago
“Store 31181 in Franklin, GA. Corporate wont get the online system working correctly. I used the app to order my food. I used my gift cards loaded on the app to pay for my food. I got to the store and the system canceled my order # C206C884A-90 $14.05 on 9/4/2026. The store employee said I would receive my money back through the app within 24 hours. I have not and it is now 9/17/2026. I had contacted subway through the help/chat on the app 2 days ago and I still have not received a response through them in regards to this issue. I have spoken with the GM they said by now they will not have any information to know to credit me. There doesn't seem to be a way to contact anyone state side with corporate to handle this issue, not user/customer friendly in anyway. I would not suggest anyone to by into this franchise with seeing how hard it is to get anything resolved.”
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Posted 1 month ago
“The footlong nacho dish for $5 is an absolute disgrace and disrespectful to the customer as advertised. All they do is sprinkle a mini bag of tacos into the tray sprinkled cheese,lettuce,peppers and salsa. Rip-Off!! Never again!!”
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Posted 1 month ago
“They got the order wrong and it wasn't nice from there and the way they went on with me was horrible and I am not going back there never again”
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Posted 1 month ago
“Worst experience ever by both of the employees extremely poor store 64313 served by 2726 on 8/28/2026. 1:17 am rude and really scared me for a bit cause the employee got verbally and extremely loud and I just corrected him on his scoop I don't want free food I just expect wat I pay for that's thanks for letting me share my horrable experience”
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Posted 1 month ago
“Placed online order with the coupon and the worker was mad about it without any reason and was telling that everyone wants the free stuff. Excuse me like we are not here for free stuff i paid what needs to be paid. And stop being that mean because we paid you. It is at 115 N Locust Hill Dr, Lexington, KY please don't every visit them cause i am not. I am done with this people.”
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Posted 1 month ago
“Very bad food quality , they charged 280 rupees for just a little bit of protein, capsicum, goofy sauses, and a fucking Ragi roti rap with worst taste As an user I will never recommend you to come here and waste your money”
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Posted 2 months ago
“Went to Subway at 9:40 seeing employee pulling out the parking lot in store was closed online it says 10:00 p.m. sure would love a Subway sandwich but I guess we close early”
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Posted 2 months ago
“Over a month ago I ordered three foot long suds . All were wrong .told me they would reimburse me . Still no money back . We are done with subway till this gets fix . You owe us 39.00 dollars . We telling folks about they are holding off on ordering from subway. We are done .”
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Posted 2 months ago
“So, we are DONE with this Subway store. The bread is literally crunchy, the toppings are never just as ordered. Today was the capper. Supposed to be bogo ft longs, when ordered thru app. Refused, husband could feel the hardness of bread thru wrapper, just ridiculous argument basically lying by employee. At home, we had to trim the bread by about 1/3 to eat it. Toppings, I'll not even go there.... NOT the first time at this location either. But WE are done with them! There are plenty of others near-by. Drive the extra 4 miles & don't go to this one! Store # 33292”
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Posted 2 months ago
Subway is rated 3.1 based on 414 reviews