“Subway store located in Morgantown West Virginia Patterson Drive next to Kroger‘s is absolutely the worst subway I have ever been in had a problem with my sub tried to get it taken care of and replaced and they denied it. I ordered a sub and found slimy lettuce on my sub Called back in and told them said that they would replace it and they did not. I will never come back to this subway location ever again. The employees at this location are not that bright. If you care to contact me you can contact me at 304-290-8370.”
“On 8/26/25, I went into subway on FM 1960 and Timber Forest of Humble, TX and purchased the new spicy chicken sandwich. When u got home and bit into it, I realized the chicken was spoiled.
Not able to go back I called and left a msg on the vm stating that I would return the next day.
The "manager " was very nasty ans immediately told me there are no refunds. I told her, I only wanted another sandwich. In a nasty tone she continued to say I need a receipt.
Needless to say, this sandwich had only one small corner bitten off.
Finally, I was hastily prepared another sandwich.
I will never eat at that store again and will be sure to share the word with my hospital employees and coworkers.”
“Around 4:45pm I stopped at this Subway in Tekonsha Michigan to grab something to eat with a friend. There was a blonde teenage boy who came in around 5pm who was giving me dirty looks, he came out from the back and into the lobby to talk to another boy, he was being obnoxiously loud behind me while I was trying to enjoy a conversation over food with my friend. This experience made me and my friend want to quickly finish our meal and leave. As we were leaving he was still giving me dirty looks. I find this very unprofessional and this interaction made me uncomfortable as well.”
“I saw Rats In here and bathroom is alway out of service, seen employee scratch his head and nose and touch money with same hands he uses the kitchen without washing hands it’s unbelievable unprofessional 😔 and review wont accept my proving pictures !”
“The absolute worst sandwich I have ever had. Ordered 3 6 inch oven roasted sandwiches with trimmings and they had very little meat, terrible looking veggies. No mayo or mustard. Overall food and service not good.”
“Foot long steak sandwich had hardly any meat vegetables it was only bread, which was not toasted like ordered and so much mayonnaise I had to scrape it off which pretty much ruined sandwich! Worst footlong ever. Jersey Mike's Philly is the best!!”
“All I ordered was a plain sausage and cheese bun . No extras. And I got so sick it's not just diarrhea it's botulism and it's really bad. I tried to phone the store several times but they don't answer subway head office is a dead end . I can't relay my level of dissatisfaction”
“Ordered Nacho Chicken , staff not listened and prepared Chichen Strip. Without asking me, added sweet corn and red pepper. The aim was to charge me more than a saver sub. Poor and VERY VERY bad staff”
“Went to subway to get a assorted sub like in the pic. They do not have salami, ham , bologna separate. What they call assorted is all bologna. The employee at the Delaware ave Buffalo store had the music so loud you could not hear him talk. And they were out of what they call assorted meat.”
“To the good people who order food and eat at Subway beware. Orders on the app. Charge you for extras, you pay for it, but the owner told their stuff to cut back on what is put on your sandwich or in your salad bowl. Due to the cost of food that is stocking their stores. Really if we pay the extra cost, shouldn't we get what we pay for. Don't order extra, you won't get it, but you will pay for it. Customers Beware”
“I went to a subway In Barclay Heights Saugerties,NY for dinner I arrived at 8:10pm and the resturant was closed the hrs on the door says they close at 8:30pm Monday through Friday 20min before the time on the door. If they're not going to follow the hours on the door then they should change the hrs on the door.”
“Went inside and I was the only customer in line. Stood there for 5 minutes. Not one employee greeted me or ask how they could help me. The girl behind the counter was just restocking. Not once asked what I needed. Got tired of standing there and left. Won't be back”
“It was terrible. The young man at the counter, argued with me about my order. Honestly, I was exhausted, over a 20 hour day. I just wanted some food to go home. That's not subway. I'll make a point to never go there again”
“The 2 women working at subway (12683 white hills rd Hwy 93 white hills,az were NOT courteous! Neither smiled not one time! Certainly not like the subway by where home is ( at Pride in yucca,az) I will not spend another cent there at white hills!!!”
“The young man that took my order was terrible & acted like he was angry that I was even there. This was Wed afternoon. Made me feel like just leaving but I completed my order. The young man that rang me up with lots of piercings was actually very nice & polite. They were out of pepperoni for the BMT I wanted & then I wanted Subway Vinegarete & they were out of that too. Very disappointing but kudos to the young man that rang up my order.”
“I have not been able to use the app or order online for over a week because the site is not working. I can’t go inside and order and use the discounts or the specials and I asked the cashier at Subway® to help me and he said he didn’t do that there is no customer service phone numbers to call and get help.”
