“I ordered three sandwiches and they charged me $52 they up charged every single thing on our sandwiches. I have never spent so much on a deli sandwich in my life. This is the subway off of Hannah Avenue on the southside of Indianapolis. They have gotten ridiculous. I will never go there again. I didn’t even get drinks.”
“I had to have an order remade because of their mistakes. At the subway on lashly in longmont the person remaking the order was complaining. The whole time had a very bad attitude. Like it was my fault that they don't know how to run their store. If they would have better customer service and what a notified me about the order. Maybe they wouldn't know how to remake it. I don't know if I'll be coming here anymore.........”
“I happen to have an expired coupon for a meal and the sales person said they had one and would let me use it. It was for a dollar more and had a ft long instead of the 6". I said ok. When I got to the register come to find out it was just for a foot long no chips and drink which I could handle. Then I paid for it and I looked at the receipt and they charged me $11 something instead of the $7 coupon. The girl said that she scanned the coupon and it said it took it. They weren't capable or didn't know how to return my money. She said I did scan the coupon. Very poor service at 34364-0 subway. I tried the customer service on the website which is a chat and they couldn't find the subway even though I gave them the zip code and I also tried to give them the subway number. It just said "
Sorry, we cannot find the location. Mind giving the store address another peek and trying again? I’ll be right here when you’re ready. Have a great day" . I couldn't find any other way to contact them because when I called it said incorrect option when I pushed a number.”
“Hardly and cheese on my sun I had asked for grated cheese and very minimal was used like three strands on one side very little on other tasted yuk, the girl seemed distracted and not wanting to be there staring out front window when waiting on toasted part, no manners ect, overall store looked clean, but food and service poor”
“Store 31181 in Franklin, GA. Corporate wont get the online system working correctly. I used the app to order my food. I used my gift cards loaded on the app to pay for my food. I got to the store and the system canceled my order # C206C884A-90 $14.05 on 9/4/2026. The store employee said I would receive my money back through the app within 24 hours. I have not and it is now 9/17/2026. I had contacted subway through the help/chat on the app 2 days ago and I still have not received a response through them in regards to this issue. I have spoken with the GM they said by now they will not have any information to know to credit me. There doesn't seem to be a way to contact anyone state side with corporate to handle this issue, not user/customer friendly in anyway. I would not suggest anyone to by into this franchise with seeing how hard it is to get anything resolved.”
“The footlong nacho dish for $5 is an absolute disgrace and disrespectful to the customer as advertised. All they do is sprinkle a mini bag of tacos into the tray sprinkled cheese,lettuce,peppers and salsa. Rip-Off!! Never again!!”
“Worst experience ever by both of the employees extremely poor store 64313 served by 2726 on 8/28/2026. 1:17 am rude and really scared me for a bit cause the employee got verbally and extremely loud and I just corrected him on his scoop I don't want free food I just expect wat I pay for that's thanks for letting me share my horrable experience”
“Placed online order with the coupon and the worker was mad about it without any reason and was telling that everyone wants the free stuff. Excuse me like we are not here for free stuff i paid what needs to be paid. And stop being that mean because we paid you. It is at 115 N Locust Hill Dr, Lexington, KY please don't every visit them cause i am not. I am done with this people.”
“Multiple times I have placed orders only to see them cancelled with a wasted trip to the location. You cannot trust what the times listed are since they are not followed. Many times I have arrived at a subway to find it closed even though the location hours on the door show that it should still be opened.....and my email gets a message saying my order was cancelled....not my ME!! Red Hook NY 12571 is a prime example of this so never order from them unless you call to make sure they will be there when you come to pick it up!!!!!!!!!!!!!”
“Tipping is getting tricky in my opinion. If you just tap without reading everything an opt out of the tip it automatically charges you. I literally stand at the counter and take it to go does not mean service deserves to be tipped automatically. They wonder why they are closing stores and this is one of the reasons.”
“JOSH JOSH JOSH!!!
This man has had a non stop line of customers the whole time we were there. We dined in for lunch. This man was BY HIMSELF since opening and he said he has not had a break since he started. He always has a smile on his face and was very positive towards all customers staying and waiting or leaving (since he was a one man crew). I’m not sure how he stayed up on the online orders and all the walk ins! He truly DESERVES A RAISE! Out of the 30+ customers, only two people left. He was just so nice with everyone and very efficient with all the different orders!
I will be coming back just for this man JOSH!
GIVE HIM A RAISE AND ALL THE MONEYS!!!
Subway store 31829 Temecula parkway Temecula ca 92592”
“I ate a cold cut special and it was terrible. It tasted like BAD FISH not bologna and ham. I gave my husband a bite and without my influence he said it tasted fishy! Please take this OFF the menu or tell patrons that it tastes like fish. Everything else, the bread and veggies were great. What a way to lose customers. I urge corporate to taste the cold cut sub OMG”
