Zooplus Reviews

Name: Zooplus
Address: -, - -, Munich
Rating: 3.87

3.9 Rating 138 Reviews

72 %

of reviewers recommend Zooplus

Company Reviews

Questions

Metrics

3.9

Based on 138 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 60%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

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Zooplus 1 star review on 31st December 2024

Stamatis Pavlis

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent products, superb customer service and very good prices for quality branded dog food, including natural raw meat and chews. Highly recommended”

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Posted 7 years ago

“The best delivery service always super fast best online pet store”

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Posted 7 years ago

“lots of choices of animal food, even veterinary range, lots of house products too including fountains, comign from all-over europe”

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Posted 7 years ago

“Super fast delivery and I have two happy kitties”

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Posted 7 years ago

“Good value, wide range of products and speedy delivery”

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Posted 7 years ago

“As i tend to order the same things, reordering is easy. Special offers are easy to find and delivery is usually fast.”

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Posted 7 years ago

“Excellent range of products, competitive price and quick delivery!”

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Posted 7 years ago

“My favourite pet website, used them for years never had any problems, with items, delivery etc. Loads of choice & always good offers on, Freebies with your points collected. Highly Recommend Zooplus.”

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Posted 7 years ago

“Always a fantastic service, a great choice of products.”

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Posted 7 years ago

“Zooplus provide all my cat food and garden bird seed. Their website is clear and easy to use and delivery times are very good too.”

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Posted 7 years ago

“Fast delivery and great prices, we save a lot of money compared to buying from the vets.”

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Posted 7 years ago

“Always a good choice to be found and very competitive prices. Speed of delivery is very quick and communication excellent. Points are awarded for purchase too so you can save as you spend, plus free delivery if you spend over £30. Plenty of reviews from customers and a photo gallery of pets enjoying the products makes this a fun place to shop online. I am very happy to recommend Zooplus.”

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Posted 7 years ago

“great selection of dog food at an excellent price”

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Posted 7 years ago

“Excellent first class website with an extensive range of competitively priced cat,dog and other animal food and a vast range of accessories.Their customer service is excellent as is their delivery service.Would not shop anywhere else now.”

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Posted 7 years ago

“Food that my numerous pets love.....offering something different.”

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Posted 7 years ago

“Zooplus has a fantastic range of treats, toys and agility equipment for dogs, it's our go to place when we need supplies for our darling boy. Delivery is always within 2/3 das specified and their customer service was excellent when a box of treats we ordered wasn't complete they refunded it in full within 2 days. The selection on offer is fantastic and competitively priced. LP”

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Posted 7 years ago

“Consistently quick on delivery”

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Posted 7 years ago

“Good products, very good prices, and good Delivery times. What more could I ask for.”

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Posted 7 years ago

“Great prices and fast delivery and access to vet diet cat food brands from Germany that are much cheaper, as well as all UK brands”

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Posted 7 years ago

“Used to be a very good company but recently have been simply appalling. Orders have been wrong or incomplete, delivery has been totally random and erratic, payments have been wrong and customer support has been a joke. Very sad since have been using them regularly, ( large orders every month ) for the past 5 years with no problems but the past 6 months have been a total nightmare”

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Posted 7 years ago

Zooplus is rated 3.9 based on 138 reviews