A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,096 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,096 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You know what you are talking about witch I can understand.”

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Posted 8 years ago

“The staff in Taunton branch are friendly and helpful The manager Andy is exceptional My family will renew with A1 next year”

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Posted 8 years ago

“I was very pleased with my car insurance provided by A-Plan, and I would recommend them to other friends and associates.”

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Posted 8 years ago

“Very knowledgeable and helpful Broker. Competative rates. Good coverage.”

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Posted 8 years ago

“Very friendly & helpful,a good price,will use again.”

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Posted 8 years ago

“We were very pleased with the gentleman who handled our enquiry. He was very helpful and the whole experience was handled quickly and easily.”

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Posted 8 years ago

“Friendly, helpful staff who are always ready to help and make the process as much fun as insurance can be!”

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Posted 8 years ago

“Great service....great quotes....efficient follow up....can want no more!!”

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Posted 8 years ago

“(AMENDED) Have used A-Plan in the past and always found them to be friendly, efficient and able to seek out and advice on the best plan, even though it may not be the cheapest. I have found the staff to be readily accommodating. Dean is the broker I usually deal with. (AMENDED. Please disregard previous survey)”

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Posted 8 years ago

“Due to a misunderstanding, I found myself being charged an administration fee that I did not recognise. As a gesture of good faith A Plan refunded me this fee. Good service. Well done.”

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Posted 8 years ago

“Very pleased with the service provided polite staff excellent rates.”

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Posted 8 years ago

“You were talking to someone face to face”

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Posted 8 years ago

“They advised on the best plan for my circumstances, and got me the best deal, most of all I had a conversation with a human and not a machine”

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Posted 8 years ago

“Nothing is to much trouble, always happy to assist.”

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Posted 8 years ago

“Great service very helpful and polite staff nothing is to much trouble”

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Posted 8 years ago

“Swift and professional response to any queries. Friendly and looking to get best possible deals.”

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Posted 8 years ago

“I was disappointed by a huge increase in my Saga insurance premium for my house insurance and car insurance. My daughter-in-law recommended that I came to your office in Taunton and I was so pleased to find such helpful and informative staff who steered me to several different insurance providers, saving me £100 on my house insurance and £200 on my car insurance.”

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Posted 8 years ago

“Excellent service, no pushy sales tactics and very competitive cover.”

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Posted 8 years ago

“Paul on the phone knew his stuff and what I wanted before I even discussed it Pointed out what items I was forgetting to save trouble later”

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Posted 8 years ago

“Easy To deal with, efficient and knowledgeable”

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Posted 8 years ago

A-Plan Insurance is rated 4.7 based on 6,096 reviews