A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,099 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,099 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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A-Plan Insurance 1 star review on 11th September 2025

This WasAp(+4473 88697958.)And Harrylucy977atGmail. Com Came For Me When I Got Scam

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On trying to give the company more business, your prices were far too expensive, even my insurance is more expensive than my daughter gets on her car.”

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Posted 10 years ago

“We have been customers of A Plan for many years - with car and hone insurance policies - this was the first time I was quite unhappy with the renewal price and fortunately they managed to reduce it as I was about to go elsewhere, so we'll have to see what happens in future.”

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Posted 10 years ago

“Very friendly and consciousness call handlers.”

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Posted 10 years ago

“you worked hard to find the right cover for me.”

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Posted 10 years ago

“It is nice to be able to deal with a local office and real people. A plan have been great to deal with and I would certainly recommend them to others.”

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Posted 10 years ago

“Except for taking the money twice, the service and experience was good.”

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Posted 10 years ago

“Very friendly, efficient and helpful, had everything in place quickly without a lot of unnecessary waffle.”

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Posted 10 years ago

“Very good and patient understanding from the staff in shrewsbury I can have no complaints as yet very good T S L.”

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Posted 10 years ago

“Friendly and pleasant service. Easily completed online”

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Posted 10 years ago

“staff polite, helpful and provided good service. would use again”

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Posted 10 years ago

“When sold the policy at the start of June i was told i would receive a £50 M&S voucher, i have still not received this ? That apart the service you provide is good.”

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Posted 10 years ago

“Polite and professional service, documentation sent through quick with a handy pack for breakdown to be kept in the horse box JIC. Obviously not had to claim with A-Plan which I hope we don't. Thanks”

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Posted 10 years ago

“Your representatives were very helpful and well mannered in their dealings over the phone, so I was very satisfied in this regard. The only criticism I would level is that I received no response to related e-mails during proceedings.”

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Posted 10 years ago

“Whilst the service I received was very good, I am still waiting for my M&S voucher which I was told I would receive within 2 weeks.”

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Posted 10 years ago

“Very helpful. Actually managed to talk to an underwriter about our particular situation which no broker has done for us previously.”

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Posted 10 years ago

“more patience would have still got the same result helpful service but did not give us sufficient time to comply with requests. therefore you probably spent too much time and money when a little”

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Posted 10 years ago

“Friendly and efficient for a complicated request”

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Posted 10 years ago

“I found the staff very friendly and informative and they got me the best quote.”

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Posted 10 years ago

“Helpful and polite staff. Definitely recommend you to friends and family.”

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Posted 10 years ago

“I have several policies with A Plan and on each one they have tried their best to keep the costs as low as possible. This without compromising the policies.”

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Posted 10 years ago

A-Plan Insurance is rated 4.7 based on 6,099 reviews