A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,095 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Polite attention on the phone.”

Helpful Report

(Eastleigh) - Posted 6 years ago

“Very helpful”

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(Eastleigh) - Posted 6 years ago

“Quite pleased with car and house insurance policies and recent travel insurance but less that happy that I couldn't even get a quote for bike insurance”

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(Macclesfield) - Posted 6 years ago

“I find A, plan to be very helpful and they. Match my needs.”

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(Fareham) - Posted 6 years ago

“Good and helpful service.”

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(Sutton Coldfield) - Posted 6 years ago

“A prompt response received when requesting support”

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(Sheldon) - Posted 6 years ago

“Good service”

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(St Albans) - Posted 6 years ago

“Very thorough”

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(Bournemouth) - Posted 6 years ago

“Always Very polite and helpful staff”

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(Parkstone) - Posted 6 years ago

“No difficulties at all. Most efficient Service. Thank you.”

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(Taunton) - Posted 6 years ago

“A-Plan is consistent and the local team deliver good customer service.”

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(Epsom) - Posted 6 years ago

“Handled well when I called in office. However, renewal forms that should have arrived in post, and follow up documents never received, although promised.”

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(Parkstone) - Posted 6 years ago

“helpful reps who do the best they can for you within the restrictions they have on the insurance scheme”

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(Bicester) - Posted 6 years ago

“Thank you for sorting out my insurance for me. However, I still feel a bit lost when dealing with people that i am not familiar with. I always got on with Amanda Maule and dealt with either her or her son when she was Buckingham Insurance Services.”

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(Bicester) - Posted 6 years ago

“Generally staff are helpful and knowledgeable, hope this continues and costs remain competetive.”

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(Ruislip) - Posted 6 years ago

“Always helpful and full of ideas”

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(Poole) - Posted 6 years ago

“Its just a phone call away. Get instant satisfaction. No messing about.They get the best deal going.”

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(Woking) - Posted 6 years ago

“Response was timely and informative and i felt the consultant was doing his best for me.”

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(Chelmsford) - Posted 6 years ago

“First of all, I have all my insurance policies with you, cars and home. I have been doing this go @ 30 years and have known David Gordon since he first started at the front desks🙂. What really annoys me is every year without fail I get a renewal quote for each insurance policy which is more than the year before. I then have to go through the rigmarole of getting alternatives and discuss a mutual price. Why do I have to do this? I will stick with you if this can be sorted out.”

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(Hemel) - Posted 6 years ago

Thanks for the feedback Mr Hart. I will pass it on to Dave and the team. Appreciate you letting us know about this issue.

Posted 6 years ago

“Very friendly staff and reasonable prices Can't knock them. Well done.”

Helpful Report

(Shrewsbury) - Posted 6 years ago

A-Plan Insurance is rated 4.7 based on 6,095 reviews