A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,095 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Aranged car insurance for me for a vehicle bought in France while I was in France with no fuss or bother. Spent the time to find me a decent quote too, what's not to like?”

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Posted 8 years ago

“Easy to contact without having to wait for response”

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Posted 8 years ago

“Normal dealings”

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Posted 8 years ago

“It's good to have someone, who should be a professional in this field, to don't he research xnd find the most suitable policies. It should ensure also that all relevant questions are answered leading to more accurate information being provided to the insurer. However, having paid by debit card over the phone I would have expected at the very least to have received some acknowledgement of my payment. Had I not requested hard copies of the recommended policy upfront I would have absolutely nothing in writing to which to refer should the need arise. I find this suprising and not at all reassuring.”

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Posted 8 years ago

“They were a very competitive price”

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Posted 8 years ago

“The person that dealt with me was very good, and offered me a great alternative provider at a lower premium. Happy days.”

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Posted 8 years ago

“The young man was really helpful and pleasant on the phone and when I called into the office !”

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Posted 8 years ago

“Responsive and friendly staff”

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Posted 8 years ago

“pleasant, efficient, apparently good value, and very importantly - person to person contact.”

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Posted 8 years ago

“Felt understood my needs.”

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Posted 8 years ago

“I'm seldom "happy" with this type of expenditure, however, A-Plan did provide greater cover at a lower premium.”

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Posted 8 years ago

“friendly person at the end of a phone - good joining incentive”

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Posted 8 years ago

“Friendly service”

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Posted 8 years ago

“Almost an excellent service. Didn't score 5 due to a failure to call me back.”

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Posted 8 years ago

“To be able to talk to very pleasant members of your staff”

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Posted 8 years ago

“Helpful service, good level of cover provided.”

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Posted 8 years ago

“Very efficient and saved money as well Thank you”

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Posted 8 years ago

“Because of nicely explained about the car insurance made me happy”

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Posted 8 years ago

“Complex car insurance made simple though not cheaply, nice friendly staff who phoned back when they said they would.”

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Posted 8 years ago

“Nick got all car matters sorted fast and efficiently . Thanks Nick.”

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Posted 8 years ago

A-Plan Insurance is rated 4.7 based on 6,095 reviews