A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,095 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A plan are local so you are able to pop into office if required. They were polite and helpful on the phone.”

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Posted 8 years ago

“Nice going back to the old fashioned face to face ways and hopefully get some continuity.”

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Posted 8 years ago

“Yes very happy with service , but the only thing I didn't like is the amount of checks you had to do.i do know you have to do this , but it makes me feel that I am a fraud.i insured a car last year and had to show nothing but my no claims bonus.this car is worth £98000 plus ,but no way near the amount of paper work just to cover a van!”

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Posted 8 years ago

Sorry to hear that we didn't quite get it right this time. I will pass on your feedback to your branch. Best wishes from A-Plan

Posted 8 years ago

“One to one personal service is always the best way to get things done. Saves time for individuals to do their own searching. It took half an hour, job done. Very pleased.”

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Posted 8 years ago

“Very efficient from initial contact to receiving agreement. Very professional. However still awaiting gift voucher that was promised .”

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Posted 8 years ago

Thank you for your feedback Mr Pooke. I have contacted the branch regarding your vouchers and they will be in contact today. Regards A-Plan

Posted 8 years ago

“Reasonable price for pretty good cover. Helpful and professional service.”

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Posted 8 years ago

“Very competitive quote,”

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Posted 8 years ago

“A-plan made me feel that everything was done in a professional & straight forward way, with a excellent end review”

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Posted 8 years ago

“I found the salesman very helpful and I was given a very competitive price. It is better than just filling in an online form and waiting for the reslts. I was a bit disappointed that the leaflet sent to me through the post said that I would receive a £50 M&S voucher for the first policy that I took out , but I didn't receive one.”

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Posted 8 years ago

Dear Mr Hudson, thank you for your feedback. I have contacted the branch and they are looking into your voucher query. Regards A-Plan

Posted 8 years ago

“Having someone to talk to face to face”

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Posted 8 years ago

“Staff were very helpful”

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Posted 8 years ago

“Very easy to talk to and great price. Had a few questions to start with but all were answered and delt with, very professional .”

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Posted 8 years ago

“Good service although some prices are a bit steep. As we haven't had to make a claim, we can't comment on that part of the service.”

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Posted 8 years ago

“Service was very good.”

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Posted 8 years ago

“Very friendly and helpful team”

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Posted 8 years ago

“It was nice to talk face to face with someone rather than a voice over the phone. I found the staff very helpful and friendly.”

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Posted 8 years ago

“Quick and easy quote by phone. Good communication from Exeter office.”

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Posted 8 years ago

“Service good. Only one small hick-up but easily remedied.”

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Posted 8 years ago

“sorted out what I needed”

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Posted 8 years ago

“The service was great and made things easier.”

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Posted 8 years ago

A-Plan Insurance is rated 4.7 based on 6,095 reviews