A Choice Reviews

Name: A Choice
Rating: 2.24

2.2 Rating 361 Reviews

31 %

of reviewers recommend A Choice

Company Reviews

Questions

Metrics

2.2

Based on 361 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I took the car insurance policy through go compare. On the site it said my premium was £375, then once I bought it I was actually charged £441. I called and had to wait 20 mins to get through to an adviser. They said they had no idea why I was quoted £375. I had to wait till the next day to speak to someone again. They said if I canceled my policy I would get a £75 cancelation charge.. For 24 hours after signing up it rediculous. So it made no sense to cancel so I'm afraid I had no choice to stay with them.unfortunatly!”

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(Car Insurance) - Posted 10 years ago

“Very poor customer service with very high hiden admin costs. Definitely would not be returning to a choice”

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Posted 10 years ago

“Very easy & quick to understand online service”

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(Car Insurance) - Posted 10 years ago

“Still have not recieved a welcome pack or policy document”

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(Car Insurance) - Posted 10 years ago

“Cheapest insurance I could find.”

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(Car Insurance) - Posted 10 years ago

“Very easy to navigate through the website and straight forward question. Fast to complete and ready to drive”

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(Van Insurance) - Posted 10 years ago

“nowell”

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(Van Insurance) - Posted 10 years ago

“good”

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(Car Insurance) - Posted 10 years ago

“This service was terrible. They cancelled my policy three weeks before it ran out because I changed address as they claimed I had moved to a high risk area. I had moved to a small very quiet village in the middle of no where. Where my car is kept in a locked garage over night. I lost a years no claim because of this even though the cancelation was no error on my part. Also I had paid for my policy up front and did not receive the three weeks worth of money they owed me due to them cancelling the policy. My documents were not easy to obtain online and they keep you on hold FOREVER. Because I am a young driver they think they can bully you into paying more money for a awful service. NOT ME !!!!!! I would advise anyone to find a different provider of insurance and they will not receive my custom again !!!!!!!!!”

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(Car Insurance) - Posted 10 years ago

“very very Good A Choice”

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(Car Insurance) - Posted 10 years ago

“Found through go compare. Application very straight forward and payment transaction easily done .”

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(Car Insurance) - Posted 10 years ago

“Found through go compare. Extreamly easy to apply online and make payment.”

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(Car Insurance) - Posted 10 years ago

“Extremely rude customer service. I've changed my mind within hours ahd bang charged me £50 for nothing. Avoid if you can”

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Posted 10 years ago

“Very easy service, everything was clear to understand what I needed to do next.”

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(Car Insurance) - Posted 10 years ago

“Very easy service, everything was clear to understand what I needed to do next.”

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(Car Insurance) - Posted 10 years ago

“Good insurance company”

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(Car Insurance) - Posted 10 years ago

“Customer service very poor.. Wanted to cancel within 13 hours of purchasing insurance as didnt have access to all the documents they needed.. Been told i will be charged £50 . This was not made clear to me on the purchase confirmation email. Contacted customer service and they were very un helpful. Would not allow me to speak with manager to request a reduction in rate and would not let me make a complaint! Also was told i had to email in order to cancel and could not do it over the phone after keeping me online for 20 minites!”

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(Car Insurance) - Posted 10 years ago

“I was very happy with the whole experience & found the quote easy to follow & an acceptable price”

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(Van Insurance) - Posted 10 years ago

“no comment.”

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(Car Insurance) - Posted 10 years ago

“After making the full payment, I haven't received any paper work from A-Choice. Then I made many telephone calls asking for the copy, but still no responds. It makes me very disapointed about the after sales service, not professional at all. I won't recommend this company to my friends at all.”

Helpful Report

(Car Insurance) - Posted 10 years ago

A Choice is rated 2.2 based on 361 reviews