ActiveQuote Reviews

Name: ActiveQuote
Address: Global ReachDunleavy Drive, Cardiff, United Kingdom
Rating: 4.60

4.6 Rating 1,484 Reviews

91 %

of reviewers recommend ActiveQuote

Company Reviews

Questions

Metrics

4.6

Based on 1,484 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

029 2009 0389

Email:

compliance@activequote.com

Location:

Global ReachDunleavy Drive
Cardiff, United Kingdom
CF11 0SN

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ActiveQuote 1 star review on 16th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really excellent service, great advice and so helpful. So glad to have found them.”

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Posted 8 years ago

“friendly and helpful service”

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Posted 8 years ago

“Pleasant, friendly and intelligent staff. I feel well looked after.”

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Posted 8 years ago

“Joshua provided the excellent customer service, I really apretiate.”

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Posted 8 years ago

“When Ashleigh (from ActiveQuote) first called me after I requested for an online quote for a life & critical illness cover from Confused.com, I thought it was yet another one of those hard-selling phone calls. I was SO WRONG! She was patient (no hard-selling at all) in answering all my questions - there are quite a few - concerning the wordings in the policy document, recommended the best policy moving forward and suggested an alternative (with a slight discount) when Aviva decided to increase the monthly premium retrospectively by 25% due to an existing condition. The savings are considerable compared to direct from the provider or websites such as GoCompare, Confused etc. Their services are first rate - highly recommend!”

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Posted 8 years ago

“Proactively reduced renewal premium for me.”

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Posted 8 years ago

“Simon Lewis was absolutely great. Considering the time it took overall with retrieving our medical histories etc. and obtaining alternative quotes, he was very understanding and patient to ensure everything we made the right decisions to meet our needs.”

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Posted 8 years ago

“James was very helpful. Very knowledgable on all the various options. Very happy with his service!”

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Posted 8 years ago

“They offer a very smooth, efficient service.”

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Posted 8 years ago

“Excellent service from this company. Acquired a meaningful reduction on my health premium - happy customer!”

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Posted 8 years ago

“professional”

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Posted 8 years ago

“Friendly and helpful”

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Posted 8 years ago

“Sian Kerslake sorted out my health Insurance last year and did a great job. When my renewal came up from Vitality Health, I contacted Sian again. Sian couldn't of been more helpful or professional. Sian gave me great advice and managed to get me a good discount on my vitality renewal. Sian is a real asset to ActiveQuote and she will be the first person I contact when my renewal is due in 2019.”

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Posted 8 years ago

“Very reassured, all my questions were answered and it took the worry away. The service was quick and transparent.”

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Posted 8 years ago

“The advisor that I purchased the policy with was absolutely brilliant”

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Posted 8 years ago

“Professional”

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Posted 8 years ago

“Customer service was top”

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Posted 8 years ago

“By helping me with my query”

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Posted 8 years ago

“Ceri was an excellent person to deal with, he called me at appropriate times, and when it wasn't appropriate he always made sure to call me at another time. Went over everything very clearly and overall I had all the information I needed on my policy. Top man.”

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Posted 8 years ago

“Very helpful and efficient”

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Posted 8 years ago

ActiveQuote is rated 4.6 based on 1,484 reviews