ActiveQuote Reviews

Name: ActiveQuote
Address: Global ReachDunleavy Drive, Cardiff, United Kingdom
Rating: 4.60

4.6 Rating 1,484 Reviews

91 %

of reviewers recommend ActiveQuote

Company Reviews

Questions

Metrics

4.6

Based on 1,484 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

029 2009 0389

Email:

compliance@activequote.com

Location:

Global ReachDunleavy Drive
Cardiff, United Kingdom
CF11 0SN

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ActiveQuote 1 star review on 16th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Billy Usswald was very professional, helpful and extremely informative about the health schemes available. I was very happy with the quote he provided, and would highly recommend him to any of my friends. Very courteous and polite and one of the best and professional advisors I have ever spoken to.”

Helpful Report

Posted 9 years ago

Hi Lorraine, Thanks for the very positive review of our service, and Billy's approach in dealing with your enquiry. We've passed your feedback to him, and he's delighted you've found ActiveQuote helpful. Thanks again for choosing us for your insurance needs. Best wishes, The ActiveQuote Team

Posted 9 years ago

“Liked the personal attention to detail that James Crocker provided to my changing circumstances and his prompt response to my questions. Also liked the timeliness of the communications; when something was promised for Day X at Time Y then that's when it happened. First class service.”

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Posted 9 years ago

Thank you Gordon for your positive review of our service. We're pleased you've found the product that is best for your needs, and your experience of using us has been a pleasant one. We've passed your feedback to James. Thanks again for choosing us for your insurance needs. Best wishes, The ActiveQuote Team

Posted 9 years ago

“Simon was very professional and explained everything to the last detail.”

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Posted 9 years ago

Thanks for your review John, we've passed your positive works on to Simon. We always strive to deliver a good service, and enable you to get the best cover for your needs, at the best price. Thanks again for choosing us for your insurance needs. Best wishes, The ActiveQuote Team

Posted 9 years ago

“I am extremely happy with the service. Elliot was very polite and informative and called back when he promised. He explored all my needs and options available to me. Hopefully I will get all the cover I need.”

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Posted 9 years ago

“Very helpful but not pushy. Explained all the options and helped me find the right policy for myself and my husband.”

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Posted 9 years ago

“Quick simple and effective. Took my details and requirements. Went away and found the best insurance products to suit my needs. Recommended with pros and cons. Insurance was set up within days. Thanks”

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Posted 9 years ago

“I was in contact with Andrew Gallo, who help me though the hole process, even though I know it was a difficult one. He always called when we had scheduled a time and he helped me whenever and whereever he could! Great work and great costumer service! Keep in up Andrew, thank you so much for everything! Leonora”

Helpful Report

Posted 9 years ago

Hi Leonora, thank you so much for providing us with a review of our service, and specifically how well Andrew dealt with you and your needs. We've passed your comments back to Andrew. We're really pleased you've found us to be helpful and positive, we always aim to deliver the best service we can, and ensure that any products we recommend are based on your best interests. Thanks again for choosing us for your insurance needs. Kind Regards, The ActiveQuote Team

Posted 9 years ago

“Excellent service. Got me a good health insurance policy. Made sure by contacting underwriters that I was covered for a particular health issue. Would recommend to anyone seeking insurance quotes.”

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Posted 9 years ago

“Hugely impressed. Although I had conducted my own research, Paul did full due diligence to ensure that I had been given a full factfind and competent advice. I never felt pressured or underinformed, and have recommended AQ to friends and colleagues.”

Helpful Report

Posted 9 years ago

Hi Nick, Thanks very much for taking the time to provide a review. We're thrilled you've enjoyed the experience of using our service, and that we've found you a policy that suits your needs and you have confidence in. We've passed your comments back to Paul. Thanks again for choosing us for sourcing your insurance. Kind Regards, The ActiveQuote Team

Posted 9 years ago

“Very efficient service. Flexible to my needs and a very friendly advisor.”

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Posted 9 years ago

“Very responsive, well informed, flexible and professional”

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Posted 9 years ago

“On the ball, good reminder and recontacted tl check was happy with quote”

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Posted 9 years ago

“Richard Champion followed up my quote and gave me really honest advice, treated me like a valued customer and didn't "push for that sale". He also reassured me none of my details would be passed to anyone. Really top service!”

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Posted 9 years ago

Thanks for your feedback Jessika, we're really pleased you've found your ActiveQuote experience positive. We've passed your kind words back to Richard. We always strive to give all of our customers the best service we can. Thanks again for choosing us. Best wishes, The ActiveQuote Team

Posted 9 years ago

“Appears to be value for money & has been compared with the market”

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Posted 9 years ago

“THE GENTLEMAN WHO SPOKE AND ADVISED ME WAS SO HELPFUL AND EXPLAINED EVERYTHING CLEARLY”

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Posted 9 years ago

“Ability to explain to someone what you want and feel they really listened and even better than that delivered exactly what you asked for”

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Posted 9 years ago

“Simple and easy to speak with. Understood my requirements and recommended a plan that suited me.”

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Posted 9 years ago

“The advisor Christian was very patient and exceptionally helpful, he explained everything fully. Very happy indeed.”

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Posted 9 years ago

Thank you Mike for taking the time to provide a review of our service, and Christian's efforts in finding you the right policy. We've fed back to him your positive words. Thanks again for choosing ActiveQuote to source your insurance. Best wishes, The ActiveQuote Team

Posted 9 years ago

“The advisor Christian was very patient and exceptionally helpful, he explained everything fully. Very happy indeed.”

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Posted 9 years ago

“Simon was very knowledgeable and made it easy to understand the policy and how it best suited my situation. As a result I was happy to move forward and accept the policy.”

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Posted 9 years ago

Thanks for your feedback Clive, we've passed your feedback back to Simon. We're pleased you've had a pleasant experience and are confident with the policy you've proceeded with. We aim to deliver a quality experience backed up with professional advice based on every customer's individual needs. Thanks again for choosing ActiveQuote to source your insurance. Best wishes, The ActiveQuote Team

Posted 9 years ago

ActiveQuote is rated 4.6 based on 1,484 reviews