ActiveQuote Reviews

Name: ActiveQuote
Address: Global ReachDunleavy Drive, Cardiff, United Kingdom
Rating: 4.61

4.6 Rating 1,467 Reviews

92 %

of reviewers recommend ActiveQuote

Company Reviews

Questions

Metrics

4.6

Based on 1,467 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

029 2009 0389

Email:

compliance@activequote.com

Location:

Global ReachDunleavy Drive
Cardiff, United Kingdom
CF11 0SN

Write Your review

Tell us how ActiveQuote made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ActiveQuote 5 star review on 10th October 2024

Clara

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The consultant helped me to get the right cover for an affordable price. I am very happy with the service which was prompt, courteous and informative. I would highly recommended this company.”

Helpful Report

Posted 8 years ago

“Very attentive and understanding of my needs”

Helpful Report

Posted 8 years ago

“Was able to renegotiate my premium downward which I consider reasonable and fair.”

Helpful Report

Posted 8 years ago

“Helpful friendly staff”

Helpful Report

Posted 8 years ago

“Answered the phone after just a couple of rings - a real person, not one of those endless menu choices, 1,2,3,4.......... Dealt knowledgeably with my query, put me on hold whilst they checked with AVIVA, then assured me all was as it should be; discounts, increase re my recent claim etc etc all accounted for in my premium. Happy cheerful call handler, friendly without being familiar.”

Helpful Report

Posted 8 years ago

“Very efficient, informative and polite.”

Helpful Report

Posted 8 years ago

“All of the employees take a real feigned interest in dealing with you and your needs..rather than the robots that so many front of house have become.”

Helpful Report

Posted 8 years ago

“Excellent service. All the various options were given along with explanations as to what was the difference between the various policies. Discussed what our needs were.”

Helpful Report

Posted 8 years ago

“I searched long and hard to find a knowledgeable broker to help me - ActiveQuote succeeded where others had failed. On top of that, they were incredibly friendly and helpful on the phone, contactable also on email. They found me a suitable policy at a great price - thank you James! Medical insurance is a bit of a minefield - perhaps, like me, you have struggled to find the right policy. Think about calling these guys. Thank you ActiveQuote for a job well done!”

Helpful Report

Posted 8 years ago

Thanks very much for providing feedback, we're pleased you found our service easy, and our staff approachable and helpful. We've passed your kind words to James. We work hard to deliver a good service, and make sure our customers have confidence in our advice and guidance. Thanks again for choosing ActiveQuote for your insurance needs. Kind Regards, The ActiveQuote Team

Posted 8 years ago

“Communicative, patient and professional”

Helpful Report

Posted 8 years ago

“Very professional”

Helpful Report

Posted 8 years ago

“Lance was Very helpful, very informative, would recommend to friends and family.”

Helpful Report

Posted 8 years ago

Hi Adam, thanks for your positive review of our service, and how well Lance dealt with your query. We're pleased we've found you the right product for your needs. Thanks again for choosing ActiveQuote for your insurance needs. Kind Regards, The ActiveQuote Team

Posted 8 years ago

“Extremely thorough, ask specific direct questions, good listener and very personable”

Helpful Report

Posted 8 years ago

“So far so good...I cannot complain. ActiveQuote was very helpful and not pushy at all. Excellent customer service!”

Helpful Report

Posted 8 years ago

“no hard pressure selling”

Helpful Report

Posted 8 years ago

“Looked at my personal circumstances”

Helpful Report

Posted 8 years ago

“Very pleased with the way he was very thorough and walked me through the best policy to suit me. Would definitely recommend”

Helpful Report

Posted 8 years ago

“Endless patience as I faffed around, plenty of clear explanation, efficient and friendly. And reduced my medical insurance by around 25% with no loss of cover. What's not to be happy about?”

Helpful Report

Posted 8 years ago

“Quick smooth renewal”

Helpful Report

Posted 8 years ago

“Obvious Expertise. Proven Case Application of Knowledge. Full Attentive & Friendly Customer Service.”

Helpful Report

Posted 8 years ago

ActiveQuote is rated 4.6 based on 1,467 reviews