ActiveQuote Reviews

Name: ActiveQuote
Address: Global ReachDunleavy Drive, Cardiff, United Kingdom
Rating: 4.60

4.6 Rating 1,477 Reviews

91 %

of reviewers recommend ActiveQuote

Company Reviews

Questions

Metrics

4.6

Based on 1,477 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

029 2009 0389

Email:

compliance@activequote.com

Location:

Global ReachDunleavy Drive
Cardiff, United Kingdom
CF11 0SN

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ActiveQuote 1 star review on 16th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amount of information and ability of assistant to explain details clearly & simply.”

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Posted 9 years ago

“The service was good and the adviser was helpful and patient”

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Posted 9 years ago

“Understood my needs, offered suitable solution at an acceptable price”

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Posted 9 years ago

“Regular follow up on the case and chasing up the document submission with GP”

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Posted 9 years ago

“They did exactly what I wanted and found an insurance that fit my needs, not what they wanted to sell me. i didn't get lots of follow up phone calls, pestering me to do what they wanted”

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Posted 9 years ago

“A great comprehensive service that takes the strain out of the jungle of policy choices avoiding many of the potential pitfalls. Genuine advice is given and very impressed with friendly nature of adviser. No hard sell but clear information to help get the right policy.”

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Posted 9 years ago

“Brilliant service so easy to use”

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Posted 9 years ago

“Friendly staff who are very willing to help”

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Posted 9 years ago

“Very intuitive online application. Easy to understand.”

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Posted 9 years ago

“they make sure my policy is still right for us”

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Posted 9 years ago

“Zac was patient, thorough and very helpful.”

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Posted 9 years ago

Thanks for your review Martin and your positive words about Zak, we've passed this back to him. We're really pleased you've had a good experience with us. Thanks again for choosing us for your insurance needs. Kind Regards, The ActiveQuote Team

Posted 9 years ago

“Great service, effective communication whether by email of phone and policy underwritten promptly.”

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Posted 9 years ago

“Efficient ,clear explanations .Seemed very thorough in the research”

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Posted 9 years ago

“Lance was very personable helpful and well informed. Great asset to th company.”

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Posted 9 years ago

Thank you very much for leaving a review of our service, and specifically the positive comments about Lance - we've passed those on to him. We're really pleased you've had a positive experience with us, and you've found a product that is right for your needs. Thanks again for choosing us for your insurance needs. Kind Regards, The ActiveQuote Team

Posted 9 years ago

“Efficient and well informed in respect of advice and after care.”

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Posted 9 years ago

“i now have health insurance cover”

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Posted 9 years ago

“I was given excellent advice making sure I knew the best options available which would have been really difficult to do without Jame's guidance.”

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Posted 9 years ago

Thanks for your feedback and positive review Barry, we've passed your comments back to James. We're thrilled you've had a good experience with us. and have a policy in place that is right for you. Thanks again for choosing us for your insurance needs. Best wishes, The ActiveQuote Team

Posted 9 years ago

“Helpful and clear at all points, even when an issue arose with one insurer, another option was found.”

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Posted 9 years ago

“Great service and advice”

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Posted 9 years ago

“Elliot is knowledgeable and I trust his advice. Elliot provides excellent customer service, he is professional and personable. Elliot is approachable. Elliot is an excellent communicator. Elliot is courteous, compassionate and respectfully conducted my medical history. Elliot provided me with all the relevant details and explanations of the various insurance plans. Elliot answered all my questions well and helped me understand the legal terminology. It was lovely to speak to Elliot. Thank you Elliot for your advice and time. I will definitely recommend you to others.”

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Posted 9 years ago

Hi Shomais, thank you so much for such a glowing account of our service, and more specifically how well Elliot handled your enquiry with us. We're really pleased you've had a good experience of using us, and we've arranged a policy that suits your needs. We've passed your comments on to Elliot. Thanks again for choosing us for your insurance needs. Kind Regards, The ActiveQuote Team

Posted 9 years ago

ActiveQuote is rated 4.6 based on 1,477 reviews