Adexa Direct Reviews

1.1 Rating 881 Reviews

2 %

of reviewers recommend Adexa Direct

Company Reviews

Questions

Metrics

1.1

Based on 881 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 35%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

How is Adexa Direct returns process?

Customer Service

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How is Adexa Direct returns process?

Helpful Report

(3 weeks ago)

Greater than 100% of reviewers feedback is Adexa Direct returns process could be better.

Helpful Report

(3 weeks ago)

6.25%

Industry Average

“ 2) I then had to take another set of pictures with the returns label attached as these were only provided after the first set of pictures had been sent. ”

- Nicollette Browne

“ Avoid this company! I should have read the reviews. Item is now in the skip after four weeks! it was as useful as their customer service. Returns at your expense and risk refund at their discretion. ”

- Anonymous

“ Please note that all returns must be made within 14 days, any returns made after this timeframe will be rescinded. ”

- Barrie Butler

Adexa Direct Reviews

Returns - Difficult