Adulttoymegastore Reviews

Name: Adulttoymegastore
Rating: 4.72

4.7 Rating 8,201 Reviews

94 %

of reviewers recommend Adulttoymegastore

Company Reviews

Metrics

Info

4.7

Based on 8,201 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Adulttoymegastore:

Adulttoymegastore is New Zealand's preferred online adult toy and lingerie store!

Based in Wellington City, we have been delivering discreet parcels of pleasure to New Zealanders since 2009. Today, we are New Zealand's biggest online adult retailer and we have the lowest prices in the country.

We offer our customers the fastest shipping available, discreet billing, packaging and payment options, free gifts, a loyalty programme for our loyal customers to gain further discounts, easy returns, a price-match guarantee, and top-notch customer service.

We're a modest bunch here at Adulttoymegastore, so instead of raving about ourselves, we'll let our awesome customers do it for us!

Check out our glowing reviews, then visit our website to see what all the fuss is about!

Visit Website

Phone:

0800238588

Email:

info@adulttoymegastore.co.nz

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Adulttoymegastore 5 star review on 16th December 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick, discrete and always helpful”

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Posted 2 years ago

We always strive to offer the best customer service, so we appreciate your feedback and letting us know that we are on the right track 🥳

Posted 2 years ago

“Excellent store. A huge selection of in stock items. Excellent delivery time.”

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Posted 2 years ago

Thank you for your 5 star rating! We think you're excellent as well, and appreciate you leaving us feedback and for being such a valued customer!

Posted 2 years ago

“I purchased my 1st order and was very impressed with the delivery service and the discreet packing. A nice touch placing a car with whom packed your order. Thanks Sam. 😊”

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Posted 2 years ago

Thank you so much, Jax! We really appreciate you taking the time to leave us such a glowing review! It always warms our hearts that customers can feel the personal touch we put into our service - we'll make sure to pass your thanks onto Sam! 😊

Posted 2 years ago

“Great service, well packaged goods (although my courier bag ripped a little!) and very discreet”

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Posted 2 years ago

Hey there, thank you so much for your 5 star rating of our Adulttoymegastore! We apologise that your parcel was ripped whilst in transit and hope you are still able to enjoy your purchase. Thank you again for your positive review! 🤗

Posted 2 years ago

“Good quality products and very fast delivery”

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Posted 2 years ago

Hey there, thanks for the 5 star rating! 🤩 We are thrilled that you've had such an enjoyable experience with ATMS and can't wait to do it again with you!

Posted 2 years ago

“Excellent service all the way through to product receipt.”

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Posted 2 years ago

Thank you for the 5 star rating, Derek! We appreciate your kind feedback and it's great to hear that you had an excellent experience with ATMS the entire way through 🥰

Posted 2 years ago

“Always fast and efficient!”

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Posted 2 years ago

Hi there, thank you so much - we appreciate your kind feedback and 5 star rating. We're looking forward to having you as a customer again!

Posted 2 years ago

“Amazing products amazing service fast shipping will be buying from here again”

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Posted 2 years ago

Can't wait to see you again! 🤗

Posted 2 years ago

“Really great to deal with have been happy with service and range of products always get great deals.”

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Posted 2 years ago

Always a pleasure Steve, looking forward to seeing you again shortly!

Posted 2 years ago

“Thumbs up one of the best I have bought!!”

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Posted 2 years ago

Hiya, thank you so much for your 5-star rating and incredibly kind words. We're so pleased to hear that you had a great experience with Adulttoymegastore. Thanks again!

Posted 2 years ago

“Fast shipping, friendly staff, easy to manage the website. Awesome all around!”

Adulttoymegastore 5 star review on 23rd October 2023

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating - we're glad to hear you had such a positive experience with us here at Adulttoymegastore. We appreciate your feedback, and are so delighted that we could provide such an awesome all-around experience for you 🤗

Posted 2 years ago

“Love this site!”

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Posted 2 years ago

Thank you so much for the five-star rating! We are so glad you love Adulttoymegastore, it's great to hear your positive feedback.

Posted 2 years ago

“Super quick and discreet shipping. Love it!”

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Posted 2 years ago

We're so hear to happy that you loved your experience with us, we really appreciate your support. 😊

Posted 2 years ago

“Quick and discreet delivery as always! Happy with my purchase, and appreciate the little samplers they always throw in”

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Posted 2 years ago

Hey there, thanks for leaving us a gorgeous review! And thank you for taking the time to acknowledge the little free samplers we include in every order, it's our little way of thanking each and every individual customer! 🤗

Posted 2 years ago

“Always super fast postage and extra treats put in woth my order. I will always use ATMS for all my toys - you have a fan forever!!”

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Posted 2 years ago

We're a big fan of yours too! 🤩 Thank you so much for the loyalty and support you have shown us, can't wait to see you again!

Posted 2 years ago

“Prices are pretty good, and the product quality is also generally very high.”

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Posted 2 years ago

Thank you so much Shaun for your 5 star rating! We are so glad you're satisfied with your experience with Adulttoymegastore. We appreciate you and your feedback so much 🤗

Posted 2 years ago

“Store and staff great but I have a feeling you changed from NZPost to NZ Courier and they are holding you and customers back, they are so slow. NZPost has my package delivered Rural within 2 Days....NZcourier has almost taken over 1week.”

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Posted 2 years ago

Hey Michelle, thank you for your 5-star rating! We really appreciate the feedback about the courier service. We use both NZPost and NZ Courier, but we fully understand the frustration around waiting for a package to arrive. Despite this, thank you for your purchase and continued support. 😊

Posted 2 years ago

“Fast delivery. Great product.”

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Posted 2 years ago

Thank you so much for the 5 star rating 🤩 We do our best to ensure that customers like yourself have a positive experience when shopping with ATMS, so it's super exciting that we hit the mark!

Posted 2 years ago

“Awesome, quick and discreet. Happy with all products.”

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Posted 2 years ago

Thank you so much for the 5 star rating! We appreciate your loyalty and look forward to your next shop with us soon! 🥳

Posted 2 years ago

“Fast delivery heaps of items to choose form will be back keep up the awsome work”

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Posted 2 years ago

Hey there, happy to hear your shopping experience with ATMS was worth 5 stars! We look forward to your next shop with us, and we will continue to strive providing the best experience possible. Thank you again! ❤️

Posted 2 years ago

Adulttoymegastore is rated 4.7 based on 8,201 reviews