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Adulttoymegastore Reviews

4.7 Rating 7,371 Reviews

94 %

of reviewers recommend Adulttoymegastore

Company Reviews

4.7

Based on 7,371 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Adulttoymegastore:

Adulttoymegastore is New Zealand's preferred online adult toy and lingerie store!

Based in Wellington City, we have been delivering discreet parcels of pleasure to New Zealanders since 2009. Today, we are New Zealand's biggest online adult retailer and we have the lowest prices in the country.

We offer our customers the fastest shipping available, discreet billing, packaging and payment options, free gifts, a loyalty programme for our loyal customers to gain further discounts, easy returns, a price-match guarantee, and top-notch customer service.

We're a modest bunch here at Adulttoymegastore, so instead of raving about ourselves, we'll let our awesome customers do it for us!

Check out our glowing reviews, then visit our website to see what all the fuss is about!

Visit Website

Phone:

0800238588

Email:

info@adulttoymegastore.co.nz

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Adulttoymegastore 5 star review on 2nd March 2024

Adulttoymegastore 5 star review on 2nd March 2024

Adulttoymegastore 5 star review on 1st January 2024

Adulttoymegastore 5 star review on 23rd October 2023

Adulttoymegastore 5 star review on 25th July 2023

Adulttoymegastore 5 star review on 8th July 2023

Adulttoymegastore 5 star review on 22nd June 2023

34

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So gutted because my package was stolen before I got home but I'm sure it would've been great!”

Posted 1 day ago

“The 2 toys i got were insanely loud🫠🙈”

Posted 5 days ago

“⭐⭐⭐⭐.”

Posted 2 weeks ago

“Not as good as the SP2, thought I would get to upgrade but JUST GET THE SP”

Posted 1 month ago

“Description of toys is below average on some items. I would say every two to three out of five items has an incorrect or poor description. You guys nail everything else.”

Posted 2 months ago

Hi there Jim, thanks so much for your review! 😊 Due to the sheer number of products we stock, we often depend on our suppliers for information and product descriptions and understand this might not provide all the information you are wanting. Please do not hesitate to reach out to our friendly customer service team for more information on whichever product you are wanting to purchase but require just that tiny bit more information before placing your order. They are always happy to help and provide you with all the information you are requesting - you can get in contact with them via live chat, emails, or phone calls 🤗

Posted 2 months ago

“Nice product just not one size fits all, size 12 and dosnt quite work”

Posted 2 months ago

Hi there! Thank you so much for your review 😊 We can see that you have not reached out to us directly in regards to this, so we're emailing you now to see if there is anything we can do to help! Please keep your eyes peeled 🤗

Posted 2 months ago

“Arrive faster and product really 👍”

Posted 2 months ago

Hey there ☺️ Thank you so much for taking the time to share your feedback about your shopping experience at Adulttoymegastore! We'd love to know what we could do to turn your 3 star review into a 5 star one 🤩 Thanks again!

Posted 2 months ago

“You should get rid of the freeme19 code if there is no stock left. Delivery is not even ready for collection yet asking for a review.”

Posted 3 months ago

“Store was really great. Product turned out to not be what I wanted.”

Posted 3 months ago

“Came quickly I'm in pressed I will be buying again thank u guys. The product is to small though”

Posted 4 months ago

“One of the products didn’t work the satisfied one night stand but the others are alright, the pink sucky one the rubber came off the rim so one of the cups is broken but the butt plug is great!!”

Posted 5 months ago

Hi Leila, so sorry that you received a faulty item! We have reached out via email to get this resolved for you ASAP!

Posted 5 months ago

“Quick delivery, but was missing an item”

Posted 5 months ago

Oh no! We will reach out via email right now so we can investigate this further for you.

Posted 5 months ago

“Great toys. Didn’t receive 1 of the free gifts as advertised though (silky ties??)”

Posted 7 months ago

“Would have been higher but battery in remote was flat”

Posted 7 months ago

“There is a lot of sizes that are inaccurate and/or misleading. Here in NZ we use the metric system 😜 I would recommend having a review of all measurements. Otherwise all good 😁”

Posted 8 months ago

Thank you for the review! We appreciate your feedback and are always working to make sure all measurements are accurate and getting them updated on site, please feel to reach out to us if you ever need a product checked and we will be more than happy to do this for you!

Posted 8 months ago

“Unfortunately the product did not prolong anything …”

Posted 10 months ago

Thank you for your review! We are sorry to hear that you were not satisfied with your product! We appreciate the feedback and will pass this along :)

Posted 9 months ago

“The product was good, but the charge port has already gone rusty and it now wont charge, i havnt long had it. I will need to return.”

Posted 10 months ago

Hi There! I can see we reached out to you top help rectify this situation :)

Posted 9 months ago

“Found it awkward to position for good suction, although once secured it didn’t fall off. Vibration was weak & little rubbery things didn’t do anything to enhance pleasure. Was better using the bullets on their own. Processing and delivery of order was fast though.”

Posted 10 months ago

Thank you for taking the time to review Adulttoymegastore! We appreciate your feedback!

Posted 9 months ago

“Brought at blow up doll off there and it was terrible the doll looked nothing like the photo. The face was darker then the body itself But shipping was fast!”

Posted 10 months ago

“Adult toy megastore is great for cheap toys (gags, paddles, etc) and mid to high end vibrators, but lacks stock of higher quality silicone toys like products from the vixskin line, squarepegtoys or uberrime. It would be great to see higher quality silicone toys like those included in stock as shipping for them can be expensive from overseas stores. Additionally, it would be great to see lubricants from Sliquid and xlube being stocked.”

Posted 10 months ago

Thank you so much for your feedback We are glad that you are enjoying your shopping experience here at Adulttoymegastore. We strive to provide a safe, comfortable, and straightforward shopping environment for our customers, and we’re glad that we've been able to meet your expectations. We will be sure to stock more products from different places in the future :)

Posted 10 months ago

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Adulttoymegastore is rated 4.7 based on 7,371 reviews