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Adulttoymegastore Reviews

4.7 Rating 7,381 Reviews

94 %

of reviewers recommend Adulttoymegastore

Company Reviews

4.7

Based on 7,381 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Adulttoymegastore:

Adulttoymegastore is New Zealand's preferred online adult toy and lingerie store!

Based in Wellington City, we have been delivering discreet parcels of pleasure to New Zealanders since 2009. Today, we are New Zealand's biggest online adult retailer and we have the lowest prices in the country.

We offer our customers the fastest shipping available, discreet billing, packaging and payment options, free gifts, a loyalty programme for our loyal customers to gain further discounts, easy returns, a price-match guarantee, and top-notch customer service.

We're a modest bunch here at Adulttoymegastore, so instead of raving about ourselves, we'll let our awesome customers do it for us!

Check out our glowing reviews, then visit our website to see what all the fuss is about!

Visit Website

Phone:

0800238588

Email:

info@adulttoymegastore.co.nz

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Adulttoymegastore 5 star review on 2nd March 2024

Adulttoymegastore 5 star review on 2nd March 2024

Adulttoymegastore 5 star review on 1st January 2024

Adulttoymegastore 5 star review on 23rd October 2023

Adulttoymegastore 5 star review on 25th July 2023

Adulttoymegastore 5 star review on 8th July 2023

Adulttoymegastore 5 star review on 22nd June 2023

34

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Toys that I got were awesome. Free toys I got were both broken and don’t work.”

Posted 2 years ago

“Fast delivery and good customer support, but could do with a bit of product testing to remove poor quality products.”

Posted 2 years ago

“Great product but didn't come with wire attachment to charge. Also takes at least 8 hours to charge and doesn't last long”

Posted 2 years ago

Thanks for your feedback Carola!!! If there are any issues with the product please email us directly 😊

Posted 2 years ago

“Fast shipping and a good array of products”

Posted 2 years ago

“Great service, just a bit of a mixed bag when it comes to quality of products. Do your research before making a purchase.”

Posted 2 years ago

Thanks for your feedback Joseph!!! We try to provide as much info as possible on our toys so that customers are aware of what type of product they are receiving 😊

Posted 2 years ago

“I was very excited for my satisfyer pro to arrive but sadly I didn’t work, great customer service though and said I will be guaranteed a refund or new working product.”

Posted 2 years ago

Thank you for the feedback!!! Our team are great at replacing or resolving any issues with the odd faulty product 😊

Posted 2 years ago

“It’s annoying that after repeated phone calls. No one answers the phone or rings back. I’m wanting to know about product that’s available”

Posted 2 years ago

“Put free things to try with every order free lubricants etc”

Posted 2 years ago

We appreciate your feedback and will be passing along to the team!

Posted 2 years ago

“I finding it ok but wish I brought the one I got last time coz I feel it's better.”

Posted 2 years ago

“Assumed they’re made of glass but unfortunately cheap looking plastic. If it had stated I would have preferred real glass shot glasses. Ok for a one off but will easily crack.”

Posted 2 years ago

“I received two orders recently with items missing. That’s the only thing that brings down my rating, otherwise perfect, discreet packaging. Love it!”

Posted 2 years ago

We resolved this for you a few days ago - when we are emailed we love to resolve them quickly:)

Posted 2 years ago

“The clothing item I order came as a xl when I ordered the m but can’t be assed with the effort to pay to send it back”

Posted 2 years ago

“Hype was overrated. 100% disappointed with one product that didn't work and was the most expensive thing bought. The other was ok but not what I'd anticipated and I won't be buying anything else.”

Posted 2 years ago

“Still haven’t received my parcel.”

Posted 2 years ago

“Always seem to have good pricing on products however shipping seems quite expensive at $10 even for just 1 small item. Also when I received my order the product has leaked and gone all throughout the packaging and all over the product.”

Posted 2 years ago

“Prefect beginner toy till you find the right one for you . Personally need bigger”

Posted 2 years ago

Thanks for the review!!! If you need any recommendations feel free to email our customer care team :)

Posted 2 years ago

“I have an account and I made a purchase but didn't realize I was logged out and wrote to customer service and there was nothing they could do to merge my pleasure points. I don't know if I'll be shopping here again tbh.”

Posted 2 years ago

Hi there, as we explained over email we do not have the capability to add on loyalty when a customer has not logged in or has detailed they forgot to.

Posted 2 years ago

“Great products but was shocked to discover the size of the Black Mont Douche. The images on the website for the douches are misleading, making the product appear smaller than they are”

Posted 2 years ago

Thank you for the feedback!!! We always like to update our site with measurements 😊

Posted 2 years ago

“Order mix up ..still trying to get it sorted”

Posted 2 years ago

We have already sorted this for you and solved the courier issue 😊

Posted 2 years ago

“Its great fun! BUT it's soooo LOUD”

Posted 2 years ago

Thank you for the feedback!!! Please do write a product review so that everyone knows which one you are speaking about 😊

Posted 2 years ago

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Adulttoymegastore is rated 4.7 based on 7,381 reviews