Adulttoymegastore Reviews

Name: Adulttoymegastore
Rating: 4.72

4.7 Rating 8,169 Reviews

94 %

of reviewers recommend Adulttoymegastore

Company Reviews

Metrics

Info

4.7

Based on 8,169 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Adulttoymegastore:

Adulttoymegastore is New Zealand's preferred online adult toy and lingerie store!

Based in Wellington City, we have been delivering discreet parcels of pleasure to New Zealanders since 2009. Today, we are New Zealand's biggest online adult retailer and we have the lowest prices in the country.

We offer our customers the fastest shipping available, discreet billing, packaging and payment options, free gifts, a loyalty programme for our loyal customers to gain further discounts, easy returns, a price-match guarantee, and top-notch customer service.

We're a modest bunch here at Adulttoymegastore, so instead of raving about ourselves, we'll let our awesome customers do it for us!

Check out our glowing reviews, then visit our website to see what all the fuss is about!

Visit Website

Phone:

0800238588

Email:

info@adulttoymegastore.co.nz

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Adulttoymegastore 5 star review on 23rd July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love it. Speedy and discreet postage, all items all in working order as described. And love the prices”

Helpful Report

Posted 19 hours ago

“Overall pretty good. Quick shipping and correct products. My only reason for the 4 stars is the website search and filter tools are pretty poor. Other sites have much better options that work well and are much smoother and give correct results when used.”

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Posted 21 hours ago

“Good service and my package arrived really fast”

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Posted 2 weeks ago

“Good service and fast shipping how ever the items I brought had little to no effect on both me and my partner I brought the Spanish fly gummies for both male and female and followed instructions for best results and was very disappointed”

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Posted 2 weeks ago

“Easy to place order, and very fast delivery.”

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Posted 4 weeks ago

Appreciate you and your recent purchase with us, Aroha! If you have any ideas or concerns on how we can turn that 4-star review into a whopping 5 stars, please do not hesitate to let us know 🤩

Posted 3 weeks ago

“Easy to place order, and delivery was excellent, very fast. Do recommend”

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Posted 1 month ago

Thank you for the great review! Your recommendation means the world to us, and we hope to see you again soon 🌏

Posted 4 weeks ago

“Decent prices, wide range of products and reasonable delivery speeds. But the selected free product (which is a large part of choosing this company) was swapped out and I received a different one.”

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Posted 1 month ago

Thank you for the honest feedback! We wish we were able to offer all sorts of discounts and free products to all of our amazing customers, but have had to limit it to one promotion per order. But don't worry, we always try to make it up by adding surprise and delights into each and every order 🎁

Posted 1 month ago

“The service was great but the product not that good doesn't work very well”

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Posted 3 months ago

Thank you for taking the time to share your thoughts! We're pleased to hear that our service met your expectations, but we're sorry to learn that the product didn't perform as well as you hoped. We appreciate your feedback and will pass it along to our buying team help us improve the quality of products in our catalogue 💞

Posted 3 months ago

“Lots of products, fast delivery, disapointing when they sell whats in your kart while you are inputting cc details.”

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Posted 4 months ago

Thank you for your feedback, Tamzin! We're glad to hear you enjoyed our wide selection and fast delivery. We understand how frustrating it can be when items in your cart become unavailable during checkout. We're constantly working on improving our inventory processes, so your input is invaluable to us and we will be flagging this to our web development team 🧑‍💻

Posted 3 months ago

“1st toy for myself and it's bloody good. Initially it took me about a week to get some alone time with no one home. I lubed her up, fumbled with the buttons, kind of laughed at the suction 'pop-offs', then just went with it. It's nice and deep, but is a little harder to clean. Feels great and you can swirl the unit around, which has been a great feature. The suction on her is impressive, but then sounds like it's gonna pop a gasket. A bummer it's not waterproof, but feel it's still value for money.”

Helpful Report

Posted 4 months ago

Thank you for sharing your thoughts on your first toy experience! It sounds like you had quite the adventure getting to know her (and yourself) more intimately! Wishing you all the best on future experiences and can't wait to see what goodies you pick up next time 🛍

Posted 4 months ago

“great service, fast delivery, thumbs up :)”

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Posted 5 months ago

Thank you for your fantastic review, Darryl! Your thumbs up means the world to us, and we hope next time we can provide you with a stellar 5-star worthy experience 🌟

Posted 5 months ago

“Process was smooth and easy, the only problem was the delivery. My order got delivered to a different house. Lucky the house owner brought it to me. Other that that, all good”

Helpful Report

Posted 5 months ago

Thank you for taking the time to share your experience! We're glad to hear the ordering process was smooth for you, and want to sincerely apologise for the delivery issue. We'll get in touch with our courier partner around the handling of your package so we can avoid any trouble again in future! Any other issues or concerns, please do not hesitate to reach out to our friendly customer care team 💗

Posted 5 months ago

“Easy too navigate around the store. Well explained product. Satisfied customer”

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Posted 5 months ago

Thank you for your kind words, Troy! We're delighted to hear you're happy and enjoyed your experience whilst shopping with us! We hope to see you back again soon 🤗

Posted 5 months ago

“She felt it like real when it was inside her but i am going to upgrade to body safe silicone as this is not very safe material”

Helpful Report

Posted 6 months ago

Hi there, thank you for your review and feedback! We're glad to hear that you're wanting to explore safe ways to use your current toys and expand into body safe material in the future. Please make sure you check out our Sex Toy Material Guide written by our in-house sex educator to help you make informed decisions whilst shopping: https://adulttoymegastore.co.nz/heat/sex-toy-guides/2021/12/21/sex-toy-material-guide/

Posted 6 months ago

“W0ULD BUY AGAIN IF DIDNT FINDED-'BETAR FEELER' (IF DIDNT TRYED-PR0DUCT IS ALWAYS-RISK & MY LAST WICH WASNT AT ST0CK 0F 0THAR PLACE D0 SEEM AS ISNT BEING ST0CK ANY M0RE) . IF DIDNT BUYED BECAUSE 0F 'GRIP'-FEATURE (EXTRA 0F 'MATERIAL-F0RMING H0LE') SH0ULDNT BUY BECAUSE W0NT LAST HEAP 0F USES C0NCLUSI0N - IS REC0MEND”

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Posted 6 months ago

Thank you for your recommendation! We appreciate you sharing your thoughts and are always here to help you find the perfect product next time. It's great to know you're open to trying new things!

Posted 6 months ago

“Not all items include insertable sizing or purpose for female or male. Would be really helpful to know what you're buying in better detail. However customer support were really helpful 👍”

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Posted 6 months ago

Thank you for valid feedback! Our content team works hard to upload information provided by our suppliers accurately and efficiently. Sadly, not all measurements are included or provided so in the meantime please do not hesitate to reach out to our friendly customer care team who is more than happy to track down your requested information or ask our warehouse team for the information you're wanting 😊

Posted 6 months ago

“Really good super quick delivery items great but one didnt work and the other works when it pleases”

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Posted 6 months ago

Hi there! Thanks so much for your review and bringing to our attention you may have a faulty item on your hands! Someone from our friendly customer care team will be reaching out now to resolve this with you 😊

Posted 6 months ago

“The quality is excellent, I like your products and I think I will definitely order more.”

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Posted 7 months ago

Thanks for your review, Daniel! If you have any further feedback or thoughts on how we could improve to turn your next shopping experience into a whooping 5 stars, please do not hesitate to reach out to our friendly customer care team! 💌

Posted 7 months ago

“Well informed on tracking of parcel, unfortunately parcel was torn open b4 arrival however all goods did arrive in perfect condition. (just not as secure as would have preferred)”

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Posted 8 months ago

Thank you for your feedback! We're glad to hear that all goods arrived in perfect condition despite the parcel's unfortunate state. We appreciate your kind approach regarding this but would love to look into this further! Someone from our friendly customer care team will be reaching out shortly to discuss your experience 😊

Posted 8 months ago

“Afterpay is the way 2 go.Quick n easy.”

Helpful Report

Posted 8 months ago

We're so glad to hear that you found Afterpay quick and easy to use. It really makes shopping a breeze, doesn’t it? We appreciate your feedback and look forward to having you shop with us again soon and taking advantage of the Buy Now, Pay Later schemes we have available! 💌

Posted 8 months ago

Adulttoymegastore is rated 4.7 based on 8,169 reviews