Adulttoymegastore Reviews

Name: Adulttoymegastore
Rating: 4.73

4.7 Rating 7,985 Reviews

94 %

of reviewers recommend Adulttoymegastore

Company Reviews

Metrics

Info

4.7

Based on 7,985 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Adulttoymegastore:

Adulttoymegastore is New Zealand's preferred online adult toy and lingerie store!

Based in Wellington City, we have been delivering discreet parcels of pleasure to New Zealanders since 2009. Today, we are New Zealand's biggest online adult retailer and we have the lowest prices in the country.

We offer our customers the fastest shipping available, discreet billing, packaging and payment options, free gifts, a loyalty programme for our loyal customers to gain further discounts, easy returns, a price-match guarantee, and top-notch customer service.

We're a modest bunch here at Adulttoymegastore, so instead of raving about ourselves, we'll let our awesome customers do it for us!

Check out our glowing reviews, then visit our website to see what all the fuss is about!

Visit Website

Phone:

0800238588

Email:

info@adulttoymegastore.co.nz

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Adulttoymegastore 5 star review on 4th November 2024

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy too navigate around the store. Well explained product. Satisfied customer”

Helpful Report

Posted 1 day ago

“She felt it like real when it was inside her but i am going to upgrade to body safe silicone as this is not very safe material”

Helpful Report

Posted 1 week ago

Hi there, thank you for your review and feedback! We're glad to hear that you're wanting to explore safe ways to use your current toys and expand into body safe material in the future. Please make sure you check out our Sex Toy Material Guide written by our in-house sex educator to help you make informed decisions whilst shopping: https://adulttoymegastore.co.nz/heat/sex-toy-guides/2021/12/21/sex-toy-material-guide/

Posted 1 week ago

“W0ULD BUY AGAIN IF DIDNT FINDED-'BETAR FEELER' (IF DIDNT TRYED-PR0DUCT IS ALWAYS-RISK & MY LAST WICH WASNT AT ST0CK 0F 0THAR PLACE D0 SEEM AS ISNT BEING ST0CK ANY M0RE) . IF DIDNT BUYED BECAUSE 0F 'GRIP'-FEATURE (EXTRA 0F 'MATERIAL-F0RMING H0LE') SH0ULDNT BUY BECAUSE W0NT LAST HEAP 0F USES C0NCLUSI0N - IS REC0MEND”

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Posted 2 weeks ago

Thank you for your recommendation! We appreciate you sharing your thoughts and are always here to help you find the perfect product next time. It's great to know you're open to trying new things!

Posted 2 weeks ago

“Not all items include insertable sizing or purpose for female or male. Would be really helpful to know what you're buying in better detail. However customer support were really helpful 👍”

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Posted 3 weeks ago

Thank you for valid feedback! Our content team works hard to upload information provided by our suppliers accurately and efficiently. Sadly, not all measurements are included or provided so in the meantime please do not hesitate to reach out to our friendly customer care team who is more than happy to track down your requested information or ask our warehouse team for the information you're wanting 😊

Posted 2 weeks ago

“Really good super quick delivery items great but one didnt work and the other works when it pleases”

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Posted 3 weeks ago

Hi there! Thanks so much for your review and bringing to our attention you may have a faulty item on your hands! Someone from our friendly customer care team will be reaching out now to resolve this with you 😊

Posted 2 weeks ago

“The quality is excellent, I like your products and I think I will definitely order more.”

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Posted 2 months ago

Thanks for your review, Daniel! If you have any further feedback or thoughts on how we could improve to turn your next shopping experience into a whooping 5 stars, please do not hesitate to reach out to our friendly customer care team! 💌

Posted 2 months ago

“Well informed on tracking of parcel, unfortunately parcel was torn open b4 arrival however all goods did arrive in perfect condition. (just not as secure as would have preferred)”

Helpful Report

Posted 2 months ago

Thank you for your feedback! We're glad to hear that all goods arrived in perfect condition despite the parcel's unfortunate state. We appreciate your kind approach regarding this but would love to look into this further! Someone from our friendly customer care team will be reaching out shortly to discuss your experience 😊

Posted 2 months ago

“Afterpay is the way 2 go.Quick n easy.”

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Posted 2 months ago

We're so glad to hear that you found Afterpay quick and easy to use. It really makes shopping a breeze, doesn’t it? We appreciate your feedback and look forward to having you shop with us again soon and taking advantage of the Buy Now, Pay Later schemes we have available! 💌

Posted 2 months ago

“ATMS is great. Usually affordable and ships quickly”

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Posted 2 months ago

Thank you for taking the time out of your day to leave us this kind review! We'd love to know what we could improve on to turn your 4-star experience into a glowing 5 stars! Please do not hesitate to reach out to our friendly customer care team who will value your words and feedback as a longtime supporter of ours 😊

Posted 2 months ago

“Have been happy most times with orders made. always quick delivery. always helped when had issues to try and please. but one of my latest orders of the 'stan rabbit vibrator' in description said was very quiet which was one of the main purposes of buying in fact was total opposite very noisy. that noisy my partner refuses to use she and i very disappointed with purchase”

Helpful Report

Posted 3 months ago

Hi there, thanks so much for submitting this review! We can see you've reached out to our customer care team who have deemed this product faulty and issued you a replacement of your choosing 😊 please do not hesitate to reach back out if you run into any issues in the future!

Posted 3 months ago

“Loved how quick it was, everything packaged well!”

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Posted 4 months ago

Thanks so much for your kind and honest feedback! We'd love to know what we could improve on to turn your four star review into a whopping 5 stars! Please feel free to reach out to our friendly customer care team if you have experienced any issues, or just if you have any questions or concerns. We are always more than happy to help! 💓

Posted 3 months ago

“Fast and efficient thank you”

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Posted 5 months ago

Thank you! If there is anything we could improve on to turn your 4 star review into 5 stars, please do not hesitate to let us know ❤️

Posted 5 months ago

“Great selection of products and the best prices. Quick delivery too.”

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Posted 5 months ago

It's been a real privilege having you shop with us, your support and loyalty means so much to us. 😄

Posted 5 months ago

“Took a bit of figuring out with the control mechanism but after that it was all joy!”

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Posted 5 months ago

Yay! Glad to hear you were able to get a handle of things - please do not hesitate to reach out to our friendly customer care team if you have any questions or concerns 🤗

Posted 5 months ago

“These guys provide a great service will shop here again no doubt”

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Posted 6 months ago

Looking forward to having you back! Hopefully next time we can turn this 4 star review into a 5 star one 🤩 Please don't hesitate to let our friendly customer care team know if you are experiencing any issues, big or small!

Posted 6 months ago

“Fast delivery. Product good.”

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Posted 6 months ago

Thank you so much for the kind review! We hope to see you again soon 🤗

Posted 6 months ago

“good products, good discount, fast shipping”

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Posted 6 months ago

Thank you for sharing your experience when shopping with Adulttoymegastore, Jonny! We hope that next time we see you we can add one more star on to your rating 🌟

Posted 6 months ago

“Pretty good website with plenty of items to choose from”

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Posted 6 months ago

Thanks for the kind review, Angus! Hope you are enjoying your new goodies 😊

Posted 5 months ago

“Good products, good service”

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Posted 6 months ago

Thanking you kindly, please do not hesitate to let us know what we could improve on to turn your review into a stunning 5 stars!

Posted 5 months ago

“Very quick delivery even without priority shipping. Prices are excellent also. Descriptions are sometimes less detailed but mostly adequate. Also staff are very friendly and helpful if you ever need contact.”

Helpful Report

Posted 6 months ago

We appreciate your kind words! Please do not ever hesitate to reach out to our friendly customer care team if you require any more information prior to making a purchase 😊

Posted 5 months ago

Adulttoymegastore is rated 4.7 based on 7,985 reviews