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Adulttoymegastore Reviews

4.7 Rating 7,358 Reviews

94 %

of reviewers recommend Adulttoymegastore

Company Reviews

4.7

Based on 7,358 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Adulttoymegastore:

Adulttoymegastore is New Zealand's preferred online adult toy and lingerie store!

Based in Wellington City, we have been delivering discreet parcels of pleasure to New Zealanders since 2009. Today, we are New Zealand's biggest online adult retailer and we have the lowest prices in the country.

We offer our customers the fastest shipping available, discreet billing, packaging and payment options, free gifts, a loyalty programme for our loyal customers to gain further discounts, easy returns, a price-match guarantee, and top-notch customer service.

We're a modest bunch here at Adulttoymegastore, so instead of raving about ourselves, we'll let our awesome customers do it for us!

Check out our glowing reviews, then visit our website to see what all the fuss is about!

Visit Website

Phone:

0800238588

Email:

info@adulttoymegastore.co.nz

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Adulttoymegastore 5 star review on 2nd March 2024

Adulttoymegastore 5 star review on 2nd March 2024

Adulttoymegastore 5 star review on 1st January 2024

Adulttoymegastore 5 star review on 23rd October 2023

Adulttoymegastore 5 star review on 25th July 2023

Adulttoymegastore 5 star review on 8th July 2023

Adulttoymegastore 5 star review on 22nd June 2023

34

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The finger vibe I ordered does not work at all.”

Posted 5 days ago

“Worked for 10seconds then broke”

Posted 3 weeks ago

“I previously purchased two lots of good s from these people & used the FREEMEE19 code & never received the free bullet vibes. This time I didn’t even bother with your code. Only after I complained did I receive the three free bullet vibes. Good customer services would have sent six. Then I would say that is good service. Overall disappointing”

Posted 3 months ago

Oh no! So sorry to hear about this, we'll have a look into your order history and see what's happened with this promo code. In the meantime, hang tight! We've got a package coming your way 🥳

Posted 3 months ago

“So far most of my purchases have been disappointing in some way, and every time due to bad descriptions and lack of timely responses from atms staff. I'm not angry, just disappointed.”

Posted 4 months ago

Hiya Jack, thank you for taking the time to write your review. All feedback from our customers is incredibly important to us as a company as we always strive to provide a positive customer experience. Unfortunately it sounds like this was not the case for you and we are so sorry about this. We are reaching out now via email for more information so we can look into what has happened to cause your disappointment in hopes that we can resolve this for you 😊

Posted 4 months ago

“The most stupidest advent calendar ever. Money wasted Not worth the money at all No full sized products. Cheap and budget”

Posted 5 months ago

“Service is normally spot on This time around my delivery has not turned up after paying for a Saturday delivery. 4 days in the wind.”

Posted 6 months ago

“The first time to use the item it went off in a few seconds. Tried it again a few days after and it lasted only around 5 minutes😡”

Posted 7 months ago

“The shipping company they use now is very slow I’ve been waiting a week to get my order and still haven’t received and customer service isn’t very great either would be quicker to order of love honey in Australia there shipping is a lot faster”

Posted 7 months ago

“The battery it came with lasted 2 minutes I carefully read the size and voltage and got more. Same thing. If I place the battery in gently and don't move to much it starts then stops2 minutes later. If I hold the button down may get a couple more. Not sure if faulty or the weird battery it takes can't handle. Shame as never had a problem before with other products”

Posted 7 months ago

“Disappointed! Didn't mention which pump gun to suit this brand. What of money!”

Posted 7 months ago

Thank you for your review! We are sorry to hear you were not happy with our service! Please feel free to reach out to us with any concerns so we can further assist :)

Posted 7 months ago

“Service was great and how fast i got my package was great only thing is i hate the toy, so hard to use,”

Posted 8 months ago

Thank you for your review! We are sorry to hear you are unsatisfied with your toy! If you believe this is faulty feel free to reach out to our customer care team :)

Posted 8 months ago

“great toy for a man but lasted 2 sessions before settings started jumping around randomly before stopping and being unable to recharge. :(”

Posted 8 months ago

Thank you for your review! I am glad to see we were able to rectify this for you and get a replacement sent out :)

Posted 8 months ago

“The blue version of this product lists the material as ABS plastic, which is body safe, but since it was out of stock I bought the black one. I didn't think to check, but the black version lists the material as PVC, which is "porous material that cannot be sterilized." This is confirmed on the packaging. Not great for something that's supposed to go in your butt, or anywhere in your body. It's my fault for not double-checking, but had I not seen the different colour listed as ABS I wouldn't have bought a product that isn't actually safe for its intended purpose. There is also a seam running the length of the tube, where two halves have been stuck together. It's not sharp, but could still be enough to irritate delicate tissue.”

Posted 9 months ago

“Really disappointed with the customer service when I experienced a glitch in the order process on the website. Gaslighting your customer isn’t a great approach.”

Posted 10 months ago

“Bought 2 toys. Both broke 1st time used. Cheap junk”

Posted 1 year ago

“Crapp ! Crapp ! Crapp !”

Posted 1 year ago

Hi There! We have reached out to you about this so we can help rectify :)

Posted 1 year ago

“Great for g spot but I was totally unimpressed with the clitoral suction, wouldn't recommend this product”

Posted 1 year ago

Thank you for letting us know about your recent experience with Adulttoymegastore. We are sorry to hear that your experience with the clitoral suction wasn't as expected. Feel free to reach out to us about this :)

Posted 1 year ago

“Product doesn’t work and it’s a hassle to get a new unit. Wouldn’t use again”

Posted 1 year ago

“All it was was an oversized french letter”

Posted 1 year ago

“Still waiting for a return refund on an item that is to ridiculously big. Also machine doesn't have an adapter plug for NZ.”

Posted 1 year ago

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Adulttoymegastore is rated 4.7 based on 7,358 reviews