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Adulttoymegastore Reviews

4.7 Rating 7,358 Reviews

94 %

of reviewers recommend Adulttoymegastore

Company Reviews

4.7

Based on 7,358 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Adulttoymegastore:

Adulttoymegastore is New Zealand's preferred online adult toy and lingerie store!

Based in Wellington City, we have been delivering discreet parcels of pleasure to New Zealanders since 2009. Today, we are New Zealand's biggest online adult retailer and we have the lowest prices in the country.

We offer our customers the fastest shipping available, discreet billing, packaging and payment options, free gifts, a loyalty programme for our loyal customers to gain further discounts, easy returns, a price-match guarantee, and top-notch customer service.

We're a modest bunch here at Adulttoymegastore, so instead of raving about ourselves, we'll let our awesome customers do it for us!

Check out our glowing reviews, then visit our website to see what all the fuss is about!

Visit Website

Phone:

0800238588

Email:

info@adulttoymegastore.co.nz

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Adulttoymegastore 5 star review on 2nd March 2024

Adulttoymegastore 5 star review on 2nd March 2024

Adulttoymegastore 5 star review on 1st January 2024

Adulttoymegastore 5 star review on 23rd October 2023

Adulttoymegastore 5 star review on 25th July 2023

Adulttoymegastore 5 star review on 8th July 2023

Adulttoymegastore 5 star review on 22nd June 2023

34

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased a week ago, paid for priority and still have not received 🤷🏻‍♀️”

Posted 2 weeks ago

“I’ve still not received this package, apparently it was sent somewhere else in the country. I’m still waiting on confirmation that it’s been sorted”

Posted 1 month ago

Hey Colin, we're so sorry to hear that the couriers accidentally misdirected your parcel! Looks like one of our friendly customer service team raised an urgent enquiry with our courier partner to get this redirected and on track to you quickly. We hope that this was worth the wait - thank you so much for shopping with ATMS! ❤️

Posted 1 month ago

“Delivery excellent but the product itself a Lil disappointed.”

Posted 2 months ago

Hi there Joanne, thank you for the review! We can see that you have not reached out to us directly in regards to being dissatisfied with your purchase, so we are emailing you now to look into resolution options together. ☺️

Posted 2 months ago

“No one responded to my request about my toy turning up missing a piece”

Posted 2 months ago

Hiya Ellana, thanks for taking the time to write something up ☺️ So sorry to hear this - we've just hunted through all our emails and social media messages and have been unable to find anything from you unfortunately. No worries though! We're sending you out an email now so that we can resolve this for you!

Posted 2 months ago

“Unfortunately I thought I was ordering size M garments but what turned up was super small items which is no use to us so I guess I blew those dollars!!”

Posted 2 months ago

Thank you for taking the time to share your feedback about your recent experience with ATMS! We sincerely appreciate your comments and value your input. We would love to make things right for you and are reaching out now via email to see what we can do to resolve this for you! Your satisfaction is of utmost importance, and we look forward to the opportunity to make amends and provide you with an exceptional shopping experience. 😊

Posted 2 months ago

“Not my favorite. The rabbit slaps the clit a bit hard.”

Posted 5 months ago

Hi there, thank you for taking the time to leave this feedback for us! We are so very sorry to hear you are dissatisfied with your product. Whilst we do our best to educate customers and provide reviews so you can make the best purchase possible for you, unfortunately every body is different and not all toys work for everyone! We are reaching out now via email to look into resolution options for you 😊

Posted 4 months ago

“Shipping was fast but the twerking butt product I got is very outdated technology wise. It is meant to connect to an app to be able to work but that app has been discontinued and there is no replacement app. Making the product mostly obsolete and overpriced”

Posted 7 months ago

Hey there, thanks for taking the time to leave this review! I can see from our records that we were in contact and resolved this situation for you. Hoping to see you shopping with us again sometime in the near future! 😊

Posted 5 months ago

“looses connectivity every 3 secs so annoying app is not very helpful at all wish I had not purchased”

Posted 10 months ago

Hi There! Thank you for your review! So sorry to hear you are having issues with your product! We have reached out to you to help rectify this :)

Posted 10 months ago

“The products are great, but every time I have ordered something it takes longer to arrive than a Shein order from China. I'm not even exaggerating.”

Posted 1 year ago

“Not yet impressed. Maybe too much hype for something that's not delivering”

Posted 1 year ago

“I mean it arrived, but it wasn't the scent that I ordered. I definitely would not order coconut and pineapple massage oil, I ordered jasmine. But it was for a special occasion which has come and gone so am disappointed. The order did get delivered very fast.”

Posted 1 year ago

Hi There! Sorry to hear you received the wrong product! please feel free to reach out to us so we can rectify this for you!

Posted 1 year ago

“Package came on time , but toy was very loud, can only use when no one is home lol...”

Posted 1 year ago

Thanks for your feedback about your experience with Adulttoymegastore. We appreciate you taking the time to let us know. We're sorry to hear that the package came on time, but that the toy was loud and could only be used when no one was home. Is there anything we can do to make things better? We'd love to hear your feedback.

Posted 1 year ago

“It has a very long external piece and not very flexible”

Posted 1 year ago

Hi There! Thank you for your review please feel free to reach out to us with any product complaints!

Posted 1 year ago

“Service is great products not so great I guess you get what you pay for”

Posted 1 year ago

“one of the vibrator stop working after two usages!”

Posted 1 year ago

“Faulty remote on toy”

Posted 1 year ago

“I never got my free bullet even though i definitely put in the code and it said it worked but it didn’t turn up. Otherwise it’s was Allgood”

Posted 1 year ago

“I bought three toys, and I paid a lot for quick shipping. The one toy I barely touched, and it broke. The other toy was a bit hard, and the third toy was not really what I had hoped for. I feel I wasted 200 Dollars.”

Posted 1 year ago

“I haven’t received any updates on my tracking since I placed my order”

Posted 1 year ago

We have emailed you as we have noticed you have not contacted us or replied to our tracking emails. We would love to sort this for you :)

Posted 1 year ago

“Not as good as I hoped!”

Posted 1 year ago

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Adulttoymegastore is rated 4.7 based on 7,358 reviews