Adulttoymegastore Reviews

Name: Adulttoymegastore
Rating: 4.72

4.7 Rating 8,346 Reviews

93 %

of reviewers recommend Adulttoymegastore

Company Reviews

Metrics

Info

4.7

Based on 8,346 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Adulttoymegastore:

Adulttoymegastore is New Zealand's preferred online adult toy and lingerie store!

Based in Wellington City, we have been delivering discreet parcels of pleasure to New Zealanders since 2009. Today, we are New Zealand's biggest online adult retailer and we have the lowest prices in the country.

We offer our customers the fastest shipping available, discreet billing, packaging and payment options, free gifts, a loyalty programme for our loyal customers to gain further discounts, easy returns, a price-match guarantee, and top-notch customer service.

We're a modest bunch here at Adulttoymegastore, so instead of raving about ourselves, we'll let our awesome customers do it for us!

Check out our glowing reviews, then visit our website to see what all the fuss is about!

Visit Website

Phone:

0800238588

Email:

info@adulttoymegastore.co.nz

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Adulttoymegastore 5 star review on 18th April 2026

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery excellent but the product itself a Lil disappointed.”

Helpful Report

Posted 2 years ago

Hi there Joanne, thank you for the review! We can see that you have not reached out to us directly in regards to being dissatisfied with your purchase, so we are emailing you now to look into resolution options together. ☺️

Posted 2 years ago

“No one responded to my request about my toy turning up missing a piece”

Helpful Report

Posted 2 years ago

Hiya Ellana, thanks for taking the time to write something up ☺️ So sorry to hear this - we've just hunted through all our emails and social media messages and have been unable to find anything from you unfortunately. No worries though! We're sending you out an email now so that we can resolve this for you!

Posted 2 years ago

“Unfortunately I thought I was ordering size M garments but what turned up was super small items which is no use to us so I guess I blew those dollars!!”

Helpful Report

Posted 2 years ago

Thank you for taking the time to share your feedback about your recent experience with ATMS! We sincerely appreciate your comments and value your input. We would love to make things right for you and are reaching out now via email to see what we can do to resolve this for you! Your satisfaction is of utmost importance, and we look forward to the opportunity to make amends and provide you with an exceptional shopping experience. 😊

Posted 2 years ago

“Not my favorite. The rabbit slaps the clit a bit hard.”

Helpful Report

Posted 2 years ago

Hi there, thank you for taking the time to leave this feedback for us! We are so very sorry to hear you are dissatisfied with your product. Whilst we do our best to educate customers and provide reviews so you can make the best purchase possible for you, unfortunately every body is different and not all toys work for everyone! We are reaching out now via email to look into resolution options for you 😊

Posted 2 years ago

“Shipping was fast but the twerking butt product I got is very outdated technology wise. It is meant to connect to an app to be able to work but that app has been discontinued and there is no replacement app. Making the product mostly obsolete and overpriced”

Helpful Report

Posted 2 years ago

Hey there, thanks for taking the time to leave this review! I can see from our records that we were in contact and resolved this situation for you. Hoping to see you shopping with us again sometime in the near future! 😊

Posted 2 years ago

“looses connectivity every 3 secs so annoying app is not very helpful at all wish I had not purchased”

Helpful Report

Posted 2 years ago

Hi There! Thank you for your review! So sorry to hear you are having issues with your product! We have reached out to you to help rectify this :)

Posted 2 years ago

“The products are great, but every time I have ordered something it takes longer to arrive than a Shein order from China. I'm not even exaggerating.”

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Posted 3 years ago

“Not yet impressed. Maybe too much hype for something that's not delivering”

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Posted 3 years ago

“I mean it arrived, but it wasn't the scent that I ordered. I definitely would not order coconut and pineapple massage oil, I ordered jasmine. But it was for a special occasion which has come and gone so am disappointed. The order did get delivered very fast.”

Helpful Report

Posted 3 years ago

Hi There! Sorry to hear you received the wrong product! please feel free to reach out to us so we can rectify this for you!

Posted 3 years ago

“Package came on time , but toy was very loud, can only use when no one is home lol...”

Helpful Report

Posted 3 years ago

Thanks for your feedback about your experience with Adulttoymegastore. We appreciate you taking the time to let us know. We're sorry to hear that the package came on time, but that the toy was loud and could only be used when no one was home. Is there anything we can do to make things better? We'd love to hear your feedback.

Posted 3 years ago

“It has a very long external piece and not very flexible”

Helpful Report

Posted 3 years ago

Hi There! Thank you for your review please feel free to reach out to us with any product complaints!

Posted 3 years ago

“Service is great products not so great I guess you get what you pay for”

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Posted 3 years ago

“one of the vibrator stop working after two usages!”

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Posted 3 years ago

“Faulty remote on toy”

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Posted 3 years ago

“I never got my free bullet even though i definitely put in the code and it said it worked but it didn’t turn up. Otherwise it’s was Allgood”

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Posted 3 years ago

“I bought three toys, and I paid a lot for quick shipping. The one toy I barely touched, and it broke. The other toy was a bit hard, and the third toy was not really what I had hoped for. I feel I wasted 200 Dollars.”

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Posted 3 years ago

“I haven’t received any updates on my tracking since I placed my order”

Helpful Report

Posted 3 years ago

We have emailed you as we have noticed you have not contacted us or replied to our tracking emails. We would love to sort this for you :)

Posted 3 years ago

“Not as good as I hoped!”

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Posted 3 years ago

“Just so everyone knows the super duper express delivery option that you pay $15 for? does not mean overnight delivery but two days to deliver instead of three, at least it was in my case. ATMS don't tell you this, just that you get priority shipping. I don't know how ATMS rates themselves on this super duper express service, I'd be interested to know.”

Helpful Report

Posted 3 years ago

We advertise Priority Dispatch as a fast track within the warehouse - it does not affect delivery couriers times. Glad I could clarify that for you 😊

Posted 3 years ago

“Great website, unfortunately the products can be hit and miss.”

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Posted 3 years ago

We appreciate your feedback!!! We offer products from hundreds of different brands. OS sorry if some have not worked for you. If you need any recommendations please give us a call or email 😊

Posted 3 years ago

Adulttoymegastore is rated 4.7 based on 8,346 reviews