Adulttoymegastore Reviews

Name: Adulttoymegastore
Rating: 4.72

4.7 Rating 8,170 Reviews

94 %

of reviewers recommend Adulttoymegastore

Company Reviews

Metrics

Info

4.7

Based on 8,170 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Adulttoymegastore:

Adulttoymegastore is New Zealand's preferred online adult toy and lingerie store!

Based in Wellington City, we have been delivering discreet parcels of pleasure to New Zealanders since 2009. Today, we are New Zealand's biggest online adult retailer and we have the lowest prices in the country.

We offer our customers the fastest shipping available, discreet billing, packaging and payment options, free gifts, a loyalty programme for our loyal customers to gain further discounts, easy returns, a price-match guarantee, and top-notch customer service.

We're a modest bunch here at Adulttoymegastore, so instead of raving about ourselves, we'll let our awesome customers do it for us!

Check out our glowing reviews, then visit our website to see what all the fuss is about!

Visit Website

Phone:

0800238588

Email:

info@adulttoymegastore.co.nz

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Adulttoymegastore 5 star review on 23rd July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ATMS is great. Usually affordable and ships quickly”

Helpful Report

Posted 8 months ago

Thank you for taking the time out of your day to leave us this kind review! We'd love to know what we could improve on to turn your 4-star experience into a glowing 5 stars! Please do not hesitate to reach out to our friendly customer care team who will value your words and feedback as a longtime supporter of ours 😊

Posted 8 months ago

“Have been happy most times with orders made. always quick delivery. always helped when had issues to try and please. but one of my latest orders of the 'stan rabbit vibrator' in description said was very quiet which was one of the main purposes of buying in fact was total opposite very noisy. that noisy my partner refuses to use she and i very disappointed with purchase”

Helpful Report

Posted 9 months ago

Hi there, thanks so much for submitting this review! We can see you've reached out to our customer care team who have deemed this product faulty and issued you a replacement of your choosing 😊 please do not hesitate to reach back out if you run into any issues in the future!

Posted 9 months ago

“Loved how quick it was, everything packaged well!”

Helpful Report

Posted 10 months ago

Thanks so much for your kind and honest feedback! We'd love to know what we could improve on to turn your four star review into a whopping 5 stars! Please feel free to reach out to our friendly customer care team if you have experienced any issues, or just if you have any questions or concerns. We are always more than happy to help! 💓

Posted 9 months ago

“Fast and efficient thank you”

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Posted 11 months ago

Thank you! If there is anything we could improve on to turn your 4 star review into 5 stars, please do not hesitate to let us know ❤️

Posted 11 months ago

“Great selection of products and the best prices. Quick delivery too.”

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Posted 11 months ago

It's been a real privilege having you shop with us, your support and loyalty means so much to us. 😄

Posted 11 months ago

“Took a bit of figuring out with the control mechanism but after that it was all joy!”

Helpful Report

Posted 11 months ago

Yay! Glad to hear you were able to get a handle of things - please do not hesitate to reach out to our friendly customer care team if you have any questions or concerns 🤗

Posted 11 months ago

“These guys provide a great service will shop here again no doubt”

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Posted 11 months ago

Looking forward to having you back! Hopefully next time we can turn this 4 star review into a 5 star one 🤩 Please don't hesitate to let our friendly customer care team know if you are experiencing any issues, big or small!

Posted 11 months ago

“Fast delivery. Product good.”

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Posted 11 months ago

Thank you so much for the kind review! We hope to see you again soon 🤗

Posted 11 months ago

“good products, good discount, fast shipping”

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Posted 1 year ago

Thank you for sharing your experience when shopping with Adulttoymegastore, Jonny! We hope that next time we see you we can add one more star on to your rating 🌟

Posted 11 months ago

“Pretty good website with plenty of items to choose from”

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Posted 1 year ago

Thanks for the kind review, Angus! Hope you are enjoying your new goodies 😊

Posted 11 months ago

“Good products, good service”

Helpful Report

Posted 1 year ago

Thanking you kindly, please do not hesitate to let us know what we could improve on to turn your review into a stunning 5 stars!

Posted 11 months ago

“Very quick delivery even without priority shipping. Prices are excellent also. Descriptions are sometimes less detailed but mostly adequate. Also staff are very friendly and helpful if you ever need contact.”

Helpful Report

Posted 1 year ago

We appreciate your kind words! Please do not ever hesitate to reach out to our friendly customer care team if you require any more information prior to making a purchase 😊

Posted 11 months ago

“Site has a wide range of goods and is well proced and ships fast. Its web site implementation is poor, a link taks 10-20 seconds to open where I ex[ect it to be 10x faster. When you have an account you still need to fillin all same details as if you are a guest, thats nuts. I can see the site experience being improved or the clientele will reduce to die hards”

Helpful Report

Posted 1 year ago

Thank you so much for this constructive feedback, Paul! You'll be glad to hear that we've made recent improvement to increase site loading speed 😊 As for your thoughts regarding presaved details linked to your account, we'll make sure that your thoughts reach the correct teams to see if this is something we can offer in the future!

Posted 11 months ago

“large selection prices are pretty good also”

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Posted 1 year ago

Thanks for your kind feedback, please feel free to let us know what else we could do to turn your 4 star review into a glowing 5 star one 🌠

Posted 11 months ago

“Love love.... great toys, great prices, fast delivery”

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Posted 1 year ago

Glad to hear you're happy with your latest haul! We hope to see you again in the future 😻

Posted 1 year ago

“Great service and very good products”

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Posted 1 year ago

Thanks for the review, Tony! We'd be super keen to hear what we can improve on to turn this 4 star review into a 5 star one! 🤩 Please feel free to get in contact with our friendly customer care team via phone call, email, or live chat with feedback, concerns, and questions!

Posted 1 year ago

“Very easy to work with”

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Posted 1 year ago

Thank you Daniel, you were a gem to interact with yourself. See you again next time! 💎

Posted 1 year ago

“Excellent service great prices, always the go to for something new and fun to play with”

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Posted 1 year ago

We're so thrilled and honoured to be your go-to! Hope you're enjoying your most recent purchases, and please do not hesitate to reach out to anyone from our friendly customer care team if there's anything we could do to turn your kind 4 star review, into a stunning 5 star one! 🌟

Posted 1 year ago

“Quick, discreet delivery”

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Posted 1 year ago

Thank you for choosing to shop with Adulttoymegastore, and we look forward to serving you again in the future 🤗

Posted 1 year ago

“Very good, quick delivery”

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Posted 1 year ago

Thank you for this kind review!

Posted 1 year ago

Adulttoymegastore is rated 4.7 based on 8,170 reviews