Adulttoymegastore Reviews

Name: Adulttoymegastore
Rating: 4.73

4.7 Rating 8,112 Reviews

94 %

of reviewers recommend Adulttoymegastore

Company Reviews

Metrics

Info

4.7

Based on 8,112 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Adulttoymegastore:

Adulttoymegastore is New Zealand's preferred online adult toy and lingerie store!

Based in Wellington City, we have been delivering discreet parcels of pleasure to New Zealanders since 2009. Today, we are New Zealand's biggest online adult retailer and we have the lowest prices in the country.

We offer our customers the fastest shipping available, discreet billing, packaging and payment options, free gifts, a loyalty programme for our loyal customers to gain further discounts, easy returns, a price-match guarantee, and top-notch customer service.

We're a modest bunch here at Adulttoymegastore, so instead of raving about ourselves, we'll let our awesome customers do it for us!

Check out our glowing reviews, then visit our website to see what all the fuss is about!

Visit Website

Phone:

0800238588

Email:

info@adulttoymegastore.co.nz

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Adulttoymegastore 5 star review on 23rd July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service , fast delivery and quality products”

Helpful Report

Posted 9 months ago

Swim - thank you so much for taking the time out of your day to share your experience when shopping with ATMS! 🏊‍♂️

Posted 8 months ago

“Great selection of items”

Helpful Report

Posted 9 months ago

Glad to hear you've enjoyed yourself browsing through all 40,000+ items we have available for sale! Can't wait to see what you pick up in your next shop 🤗

Posted 8 months ago

“Fast courier, good website, good stuff”

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Posted 9 months ago

Always a pleasure having you shop with us John! ❤

Posted 8 months ago

“Easy navigation of the website and simple process to purchase. Items were dispatched really quickly. Great”

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Posted 9 months ago

Thank you so much for this feedback Michael, if you ever think of anything we can do to improve our customer's experience, please do not hesitate to let us know! 🌟

Posted 8 months ago

“Absolutely love these. I was a little intimidated at first but it's been amazing 😍”

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Posted 9 months ago

Aw, we're so happy to hear that you've been enjoying your toy despite how intimidating it can be at first - go you! 🥳

Posted 8 months ago

“The items received exceeded expectations. Though the destination is the same, the journey seemed to take a lot less time than previous, uhhh, journeys, for no choice of a better word. Mum loved her item, Dad loved the journey. If they're happy, everyone's happy. Thank you very much.”

Helpful Report

Posted 9 months ago

Thanks for choosing ATMS to be apart of your "journeys"! We're glad to hear that everyone involved is happy, we are too! 🥰

Posted 8 months ago

“Excellent selection for a good price, fast shipping with good communication, highly recommend A+++”

Helpful Report

Posted 9 months ago

We think you're an A+++ customer! 🍏

Posted 8 months ago

“Great selection, fair prices, regular updates, and quick delivery. Thank you!”

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Posted 9 months ago

Thanks so much for this review, we're stoked to have you back with us after so many years and we're already looking forward to your next visit! 😁

Posted 8 months ago

“Great selection, helpful information and always prompt delivery!”

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Posted 9 months ago

Thank you for all your kind words Thomas, it's been an absolute blast having you shop with us for the past year and we hope to see you again sometime in the near future 🚀

Posted 8 months ago

“Excellent service as always.”

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Posted 9 months ago

Thanks for your support Craig, hope to see you again soon!

Posted 8 months ago

“Feels really good. Good to practice on☺️”

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Posted 9 months ago

Glad to hear you're getting some good practice in! We've got a bunch more products on site that are just waiting for you too 😊

Posted 9 months ago

“our go-to store, we get helpful no-nonsense advice, most considerate and friendly”

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Posted 9 months ago

Thank you so much for this review, it's always a treat seeing your name pop up in our system and inbox - our customer service rep Bree has nothing but the kindest of words to say about you. Looking forward to seeing you and your wife again, and we're excited to see what you two get up to this year 💖

Posted 9 months ago

“Amazing company to shop through ! Highly recommend”

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Posted 9 months ago

We can't thank you enough for your recommendation Asti, and we'd recommend you as a customer too if we could ✨

Posted 9 months ago

“Easy to navigate and best prices! Customer service is brilliant! I'll always come back 10/10”

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Posted 9 months ago

It's always such a treat seeing your name pop up in our system Hayley! We've enjoyed our years together and hope to continue seeing you for many, many more 🥰

Posted 9 months ago

“Quick delivery even around the holidays!”

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Posted 9 months ago

Thank you so much for your kind words, your order looks like so much fun and we hope that you're enjoying yourself! 🤗

Posted 9 months ago

“Great service. Quick and discreet”

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Posted 9 months ago

All for our great customers! Thanks so much for shopping with ATMS 😊

Posted 9 months ago

“Excellent service!”

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Posted 9 months ago

We really appreciate your support over these last couple of years, and hope that you're enjoying your latest purchase from ATMS!

Posted 9 months ago

“Quick, great ,good price will be back for more”

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Posted 9 months ago

Thanks so much for your review! Can't wait to see you again 😘

Posted 9 months ago

“very good service , quick delivery to a rural address & very discreetly packaged , just a shame the toy didn't live up to expectations,”

Helpful Report

Posted 10 months ago

Thanks so much for your glowing review despite not enjoying your toy as much as you hoped! Please feel free to contact our friendly customer care team who will be more than happy to help find you a toy that you'll love!

Posted 9 months ago

“Outstanding customer service. I had a wee issue on the website and they messaged me back straight away on Facebook and gave me a discount. And kept me updated on the order. Highly recommend”

Helpful Report

Posted 10 months ago

Thank you for your continued patience and understanding, Danny! We're so thrilled to hear that our web outage didn't put a stain on your experience whilst shopping with us. We hope to see you again sometime in the future 🥰

Posted 9 months ago

Adulttoymegastore is rated 4.7 based on 8,112 reviews