“I have made multiple orders through ATMS and while the vast majority of these have been straight forward [ efficient, quick dispatch, discreet external packages and a great range of products] on the rare occasion I have had a problem their service has been amazing. Let’s face it when things are not OK is really when quality service is put to the test!
I have been contacted promptly if there has been any issue with supply with polite, friendly and informative correspondence. In the two occasions I had an issue with a product not performing satisfactorily I was more than pleased with the response from ATMS - who clearly presented my options - full refund or replacement. I was promptly refunded on one occasion and the replacement item chosen in the second circumstances was dispatched and delivered at no cost to me.
Love browsing ATMS!”
Thank you so much for your feedback Leigh!!! Unfortunately sometimes there is a faulty in a batch of stock, this is why we are quick to resolve things for you. We really appreciate you for emailing us directly so we can be as quick as we can about replacing or refunding 😊
“My order was exactly what I expected good quality and my partner loved the G’s
ATMS is quality and delivers on time the prices are great! Would highly recommend to my friends!”
“Products arrived in discrete packaging and in good time. Internal packaging kept all products safe and secure. Online reviews were reliable and I am super happy with my purchase.”
“My package arrived quickly and was easily ordered and tracked.
I’m very happy with the whole process and will definitely be buying more from you guys”
