Aerialforce Reviews

Name: Aerialforce
Address: BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE, WHYTELEAFE
Rating: 4.05

4.1 Rating 2,782 Reviews

76 %

of reviewers recommend Aerialforce

Company Reviews

Questions

Metrics

4.1

Based on 2,782 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

0808 239 1910

Location:

BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE
WHYTELEAFE
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Aerialforce 1 star review on 19th March 2025

Wilson

Aerialforce 1 star review on 13th December 2024

Kate

Anonymous

Anonymous // 01/01/2019

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“very good service , would recommend this company again .. very quick service .. I had a call back in 5 mins from logging my enquiry and 25 mins later I was called to confirm a time for the engineer to attend ... Engineer was very prompt, knowledgeable efficient and helpful”

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Posted 7 years ago

“The guy who fitted our aerial was lovely, very professional, had great knowledge Was a good price for the amount of work he needed to do Would definitely recommend aerial force”

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Posted 7 years ago

“Extremely prompt. I called at mid day and visit was made by 2 pm. Excellent. Problem was sorted smoothly without problem.”

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Posted 7 years ago

“I was very happy to have my aerial replaced and working satisfaction. Thank you.”

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Posted 7 years ago

“Efficient and friendly technicians .”

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Posted 7 years ago

“The engineer was very good”

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Posted 7 years ago

“Given a quote by the engineer but they took £77 more off my card. Was told I'd be called back twice but still waiting. Poor customer service”

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Posted 7 years ago

“The customer service was excellent, they rang to see if they could come a few days early as they had an engineer in the area. The engineer was knowledge, fast and very friendly.”

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Posted 7 years ago

“Never turned up ! Was supposed to cone in morning then I was informed it would be afternoon, to then receive a text at 445pm that they’ll have to rearrange - no call made and no apology”

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Posted 7 years ago

“After a prompt response and an offer not to charge VAT they charged it. After 3 calls chasing up a refund I still await the reimbursement.”

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Posted 7 years ago

“unfortunately it took a second visit to put right the first try. this entailed two cancelled appointments so even though I am happy with the end result the journey was somewhat tortuous and quite expensive for a spliter and a length of cable. Pretty unimpressed.”

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Posted 7 years ago

“Hello, Item arrived safely, I haven't had time to use it yet I am sure it will be fine.”

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Posted 7 years ago

“Engineer very helpful and talked me through the options”

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Posted 7 years ago

“Very Quick response and good technical knowledge.”

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Posted 7 years ago

“Very quick same day service but feel job was rushed and new Ariel not working properly”

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Posted 7 years ago

“Very fast response came on the same day, Although the signal to the tv is better still getting intermittent fault, picture keeps pixeling and loosing signal”

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Posted 7 years ago

“Responded to our calls promptly and did what they said they will do. Matt Kent , the engineer who came to our house was meticulous in his approach and inspite of the complexity of the problem persevered to complete the job on the same day. Kept us constantly updated with the work required and why it was necessary as well the cost”

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Posted 7 years ago

“Very polite very smart explained what was best for us,very good price explained what was we were getting for our money ,could not faultMark at all”

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Posted 7 years ago

“very happy”

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Posted 7 years ago

“Rang aerialforce on a Saturday morning needing my dish moved. Called me back within the hour and an engineer arrived later that afternoon. Confirmed I was happy with the free quote and advice and he did the job straight away. Would definitely recommend them. Great service all round.”

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Posted 7 years ago

Aerialforce is rated 4.1 based on 2,782 reviews