Airconditioning Online Reviews

Name: Airconditioning Online
Rating: 4.48

4.5 Rating 425 Reviews

88 %

of reviewers recommend Airconditioning Online

4.5

Based on 425 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Airconditioning Online 5 star review on 24th May 2025

Diane Dungey

Airconditioning Online 5 star review on 17th March 2023

Constantin

Anonymous

Anonymous // 01/01/2019

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“Excellent on price competitiveness Not so good on query responsiveness. I wrote an email and then had to call from overseas to check on order delivery. There was no email notification on when the order would be delivered. There was also no email acknowledgement on delivery (the tradesman received the merchandise for me)”

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Posted 4 years ago

“Helpful technical advice, good service and value.”

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Posted 5 years ago

“The price is competitive. However, the thing that fascinated me dealing with this company is their customer support which is prompt and cordial.”

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Posted 5 years ago

“Good service, only problem was verifying my payment.”

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Posted 5 years ago

“Excellent service. Installation Team was very professional and explained everything to us and answered all our questions. Quality of workmanshipm was good. Thank You.”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Managed to save $$$ by finding air conditioning online great communication and service. I Recommend this online retailer”

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Posted 5 years ago

“great service quality product best price.”

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Posted 5 years ago

“Good customer service, friendly staff.”

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Posted 5 years ago

“Good Price, Got the job done quickly, cleaned up well, Good communication, Quality brands used.”

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Posted 5 years ago

“Easy to do on line. Pivk what a load of bull. Traveling all over sydney to pick up stuff. 6 hrs should charge you for me time”

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Posted 5 years ago

“Was supposed to be r410 units (from description/what I wanted) but was r32. I ordered here so I could have all identical units but it wasn't the case.”

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Posted 5 years ago

“Good product. Good service. Good price”

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Posted 5 years ago

“Good price”

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Posted 5 years ago

“Difficult to get trades to come to Brooklyn so it was a pleasant change to find a company who were keen, came when they said they would come and completed the work as agreed for the agreed price. Thoroughly recommend them.”

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Posted 5 years ago

“Best service I have ever received!”

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Posted 5 years ago

“easy to deal with, competitively priced, transparent and the installation was fast and trouble free and they did a good job of cleaning up afterwards.”

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Posted 5 years ago

“Very pleased, they were quick in stalling the unit very accurate ,friendly and affordable .”

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Posted 5 years ago

“Overall a pretty good experience dealing with Martin, his office staff and the installation contractors.They are very price competitive. Extremely happy with our choice of Mitsubishi Electric 13.5KW 3 phase - as recommended by Martin.”

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Posted 5 years ago

“Installation was fine. Even though it was a day after I was told it would happen. Delivery was stuffed up. Wrong-sized truck on the Monday, after I told the office that my street is narrow. Followed by delivery on Tuesday without warning. I was not home when the driver arrived. I was in transit from a medical appointment. The poor driver had to sit around and wait for over 40 minutes. This could have been avoided if I’d been advised of the repeated attempt at delivery. So overall, you guys didn’t do all that well. The aircon does work.”

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Posted 5 years ago

Airconditioning Online is rated 4.5 based on 425 reviews