AJIO.com Reviews

Name: AJIO.com
Rating: 1.23

1.2 Rating 2,070 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

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Metrics

1.2

Based on 2,070 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 55%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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AJIO.com 5 star review on 21st December 2025

Anonymous

AJIO.com 1 star review on 14th September 2025

Amit

AJIO.com 1 star review on 12th September 2025

Rajesh

668

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always facing delivery issues with ajio. Used to love ajio services and collection earlier but now it’s been bad from so many months. Nothing is ever in stock and by chance if you order your desired item, the delivery services are always so so so bad that most of the time my items are being cancelled and returned back without my knowledge. Really want them to take their customers review seriously”

Helpful Report

Posted 3 years ago

“Illiterate employees responding to emails and calls who don't understand issues and use automated response refund reference number as PSeaGt4NekEey3EefQ8izgw for the product name as alsace lorrain paris relaxed fit cargo for amount 539.73 as per ajio representative you guys have initaited refund on 6th june amounting 539.73 for this product . I dont see any refund from Ajio in this amount on said date. AS EXPLAINED TODAY ON CALL THERE WERE 6 PRODUCTS I SEE REFUNDS OF 5 AND 1 IS STILL PENDING . ATTACHING SCREENSHOT FOR MY CREDIT CARD STATEMENT FOR YOUR REFERENCE send multiple emails made multiple calls will I be getting the refund”

Helpful Report

Posted 3 years ago

“I ordered ck trunks but Ajio shipped wrong size and different trunks. Now they’ll not accept the return and won’t refund. Absolute rip off. Ship whatever you like and then won’t accept it back citing personal product. No ref und even. Avoid Ajio!”

Helpful Report

Posted 3 years ago

“Worst worst worst.... you guys don't even bothered to call and resolve the query. I want my refund. Please take the wrong product which you hae sent me and give me my refund back.”

Helpful Report

Posted 3 years ago

“Worst app. Customer care is very irresponsible. I lost my money of 1000 rupees, ajio is failed to deliver the goods and atleast they didn't refund the amount also.”

Helpful Report

Posted 3 years ago

“I had to return my product.despite my repeated requests the return was not initiated. I have the product which is just lying wasted with me.”

Helpful Report

Posted 3 years ago

“I had ordered a product from AJIO and the same was delivered on 13th June 2022, since the product wasn’t fitting and not looking good, I returned the same and the guy picked it on 14th. Since then, I have been waiting for my refund and they have been prolonging by saying that they have some issues internally !! My order ID is FN2562201602. It’s been worst experience I’m facing with them leaving my job and doing follow up on my refund. I’m DISAPPOINTED. 😒 I’M STILL AWAITING FOR MY REFUND”

Helpful Report

Posted 3 years ago

“Very poor customer service”

Helpful Report

Posted 3 years ago

“I Ordered 3 Jeans of Levi's Brand, Just in 3 months jeans Torn, Very Very Bad Products, It's 100% Duplicate Jeans, I thought it's big Shopping site buts it's Worst Experience, weast of my money”

Helpful Report

Posted 3 years ago

“VERY IMPORTANT. AJIO will ask you to return the product through courier and not refund the chargers. I have a written confirmation from ajio about getting the courier charges back, but after following up for more than a month ajio says will not refund the money. Be ready for all the trouble if you shop from ajio.”

Helpful Report

Posted 3 years ago

“I got diffrent item against my order. I requested to taken back but not doing properly. I could not give return request again. Very bad experience”

Helpful Report

Posted 3 years ago

“I had ordered a pair of jumpsuit on specific date....all of us sudden the date was delayed and delivery period was extended to some other date... since I had some occasion I never got my jumpsuit on the day I wanted it to be delivered.. never trust Ajio service”

Helpful Report

Posted 3 years ago

“Bad delivery I had ordered shirts 20 days ago order came hyd before 1week ago they are not sending delivery to me ....waste delivery centres”

Helpful Report

Posted 3 years ago

“Ajio me mera 12000 rupay fasa hua hai.... bhai koi adv pay kr ke order mt krna otherwise refund nhi hoga amount. or customer care ki service bakwas hai... 4 agent se bat hui hai meri kisi ne bhi resolution nhi diya.... during call call cut kr dete hai bc.”

Helpful Report

Posted 3 years ago

“Avoid buying from fraud @AJIOLife if you buy many products and don’t like return all they will block your accounts won’t refund and return. A strict action need to be taken for such companies . @myntra @amazonIN @Flipkart don’t treat there customers this way .”

Helpful Report

Posted 3 years ago

“Worst costumer service i have ever seen. I'm never getting anything from reliance. Ironically the service is most unreliable. I placed and order for which the payment failed and I didn't receive a refund (the entirety of the money was lost). I have been trying to reach the constumer service for past 1hr but there is nobody picking up the call or they put me on a long hold. This is a disgusting way to treat your constumers. And I'm sure to share this work on all my reviews. NEVER TRUST RELIANCE.”

AJIO.com 1 star review on 21st June 2022

Helpful Report

Posted 3 years ago

“It's totally bad experience with Ajio. I will never recommend anyone to this App. Even u can't get proper customer support”

Helpful Report

Posted 3 years ago

“The worst shopping application. Ordered a shirt which is larger in size. Within time raise a return request. More than 20 days passed no one come to collect the product. Called customer service for more than 5 times in different different dates still no solution. At last they messaged that I have changed my mind to return this product. Waste of my money. I will sue to ajio for this.”

Helpful Report

Posted 3 years ago

“Slowest site service too”

Helpful Report

Posted 3 years ago

“Worst app. They will cancel products if we order on sale. And they will never come to pick the return item.”

Helpful Report

Posted 3 years ago

AJIO.com is rated 1.2 based on 2,070 reviews