AJIO.com Reviews

Name: AJIO.com
Rating: 1.22

1.2 Rating 2,158 Reviews

4 %

of reviewers recommend AJIO.com

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1.2

Based on 2,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email, Live Chat

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AJIO.com 1 star review on 14th March 2026

Sameer

AJIO.com 5 star review on 21st December 2025

Anonymous

AJIO.com 1 star review on 14th September 2025

Amit

AJIO.com 1 star review on 12th September 2025

Rajesh

669

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a Kate spade trouser and its in delivery since 15 days, neither they are delivering nor they are canceling it. Money is stuck. Pathetic service. I believe they dont even care about these feedbacks. Nobody cares”

Helpful Report

Posted 2 years ago

“I am a happy customer of Ajio, But too much dealy of delivery, It is taking atleast 10 or more days to get the product”

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Posted 2 years ago

“Having such a bad experience with Ajio app.... I had ordered 2 items on 3rd of June it was supposed to be delivered on 12th of June but it got delayed to 15th of June and then to 16th June ... It's been 2 week since I ordered my parcel but didn't receive it yet ... They are charging extra for delivery but providing such bad customer service... I am never ever going to shop from Ajio ... They are doing scam with people .... Please don't prepay for your order in Ajio app .”

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Posted 2 years ago

“I ordered 2 dress for 3000rs but received totally different item. The customer care is not processing return request saying that they have correctly shipped and cannot return my money. Big SCAM happening daylight. Bloody scammers..”

Helpful Report

Posted 2 years ago

“If I could, I would negative. They sent me wrong product. I ordered a top and recieved some old saggy pant. Upon no returning, no refund was initiated by them. No answer to the numerous customer care calls. No help from the customer care option. It's practically non existent. **SCAM - FRAUD - AJIO**”

Helpful Report

Posted 2 years ago

“They have delivered wrong products and after complaining they aren't ready to refund and proceed with a return. Pathetic service. There is so service provided to the customer.”

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Posted 2 years ago

“I have ordered for 3XL women suit and you sent M size. It was a gift , Ajio has ruined it all.”

AJIO.com 1 star review on 15th June 2024

Helpful Report

Posted 2 years ago

“Very pathetic service. Never going to buy things from AJIO.”

Helpful Report

Posted 2 years ago

“my products not dilver on time all through you are screening the date some how dilvery date is near you are change the status of dilver .. totally not to dilver on tym.. also abhi bi vo dilvery me delay hi show kr rehe hai .. upr se aap customer care vaale ai use krke customer se baat tk nhi krne de rehe taaki me unnko bol sku ki kuu muje abhi tk mera project nhi mila hai”

AJIO.com 1 star review on 14th June 2024

Helpful Report

Posted 2 years ago

“If possible to give in negative I'll give that. Very pathetic service. I have ordered a suit they have delivered me a saree and now saying that they have delivered right product. I'll never ever buy from ajio. Not accepting their fault and pressurizing you take that product. How can they justify that they have delivered right product.”

AJIO.com 1 star review on 13th June 2024

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Posted 2 years ago

“I bought CASSEIY CLOGS for women..i u wont believe how awesome those clogs are..stepped in the clogs n felt that soft touch n equally comforting..height of the clogs is also perfect for shorty like me..quality is awesome too..and also i had to choose size 2 times smaller than my actual size for the perfect fit..soft n comfortable at the same time is the value combo..my money was worth..and m so happy for choosing CASSEIY clogs for my rainy wear..Thnk u so much AJIO & CASSEIY for give me soft touch of happiness for entire mansoon..PERFECT CLOGS FOR MONSOON..”

AJIO.com 5 star review on 13th June 2024

Helpful Report

Posted 2 years ago

“Worst app ever.they will provide you incomplete order and then they will cancel your return..after making so many call”

Helpful Report

Posted 2 years ago

“I will give them zero if possible, recently lost 7000 rupees because their courier partner picked up the stuff and it was not returned, raised the complaint, without any resolution. They have no system or checks in place to protect the customer, terrible service !”

Helpful Report

Posted 2 years ago

“very poor service I am ordering before 30 days but order not deliver till now”

Helpful Report

Posted 2 years ago

“Take it as I'm writing to AJIO so I could be honest. Dear AJIO Team, Wow, just wow. You guys really outdid yourselves this time. I placed a prepaid order for a pair of sneakers from my long-time wishlist during the big billion sale. You know, the sale that had me staying up late, refreshing my browser like a maniac to snag those sneakers I've been eyeing for ages. Fast forward 15 days—fifteen excruciating days of anticipation—only to receive a note that my order was canceled with a casual "sorry for inconvenience." Oh, but the plot thickens! The sneakers are now out of stock. Isn't that just the cherry on top? One would think that in a first-come, first-serve world, my dedication to shopping on your platform would be rewarded. But no, AJIO seems to operate in a different dimension where customer satisfaction is a mere myth. This isn’t my first rodeo with your stellar service. I've had the pleasure of experiencing such bitter disappointments before. If you can’t handle the customer flow during a sale, maybe it's time to reconsider what exactly you're serving in the market. Because it's certainly not a reliable shopping experience. Thanks for turning my long-awaited shopping joy into sheer frustration. You never fail to surprise, but always in the worst possible way. From, A (now very exasperated) customer”

Helpful Report

Posted 2 years ago

“Bahut let delivery hoti he yrr”

AJIO.com 1 star review on 12th June 2024

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Posted 2 years ago

“Very bad service no response from the support when you face product related issues”

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Posted 2 years ago

“Ajio is fraud. I ordered a lee cooper jeans and ajio sent me dnmx jeans and when I call, customer care executive told me that we shipped the right product. We can't do anything if you received a wrong product.”

AJIO.com 1 star review on 11th June 2024

Helpful Report

Posted 2 years ago

“Ajio is scamming their customers it’s been twice I order 3 pair of sandals only one product was same as I order the remaining two one was different product one was worn out never ever shopping from ajio so disappointing Il add a picture as well what I order vs what I got”

Helpful Report

Posted 2 years ago

“Very bad 👎👎 experience Product is fake Not refundable Not exchage options are available on app Very bad I will never order on ajio app I am so upset for last 4 days every day they said we will contact you with in 48 hours But not any response मै सभी को एक ही सलाह दूँगी कोई भी यहाँ से ऑर्डर ना करे l आपके पैसे मारे जायेगा”

AJIO.com 1 star review on 10th June 2024

Helpful Report

Posted 2 years ago

AJIO.com is rated 1.2 based on 2,158 reviews