AJIO.com Reviews

Name: AJIO.com
Rating: 1.23

1.2 Rating 1,970 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

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Metrics

1.2

Based on 1,970 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 55%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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AJIO.com 1 star review on 12th September 2025

Rajesh

AJIO.com 1 star review on 25th July 2025

Anonymous

AJIO.com 1 star review on 30th April 2025

Tejas Gowda

664

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I do not see any option to write feedback on products quality in AJIO app. Not worth products”

Helpful Report

Posted 3 years ago

“My order no is FL0246602794.i didn't still receive my refund amount..and my other order got cancelled on its own,and I still didnt get my refund amount.kindly respond.Same thing happened with my other orders too.Serious action will be taken,if I don't get my refund amount...such a bad service.its the customers hard earned money,which you are neglecting..”

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Posted 3 years ago

“It's the most customer unfriendly site ever!The clothes are low quality. If you wish to return u r in a soup.You get multiple automated calls telling we have tried to pick up the item.But ,they never turn up.U end up keeping the cloth u don't like and losing ur money!Please don't order from this fake site”

AJIO.com 1 star review on 17th September 2021

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Posted 3 years ago

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Posted 3 years ago

“It is good until unless you are ordering something with less amount. Refund process is very long. No assurance whether you will get your money back or not. Also customer care calling number is not in operation only option is mail. You will get reply may be in 2-3 days. I had issue with return and refund process. For one of my product i created return but it was not accepted by pick up executive as it was not accepting any code. Although product was unused and with all the tags. After that also it was showing ready to pick up in app and after some days my return request got auto cancelled. Also for one of my other product it is showing refunded without any refund”

AJIO.com 1 star review on 16th September 2021

Helpful Report

Posted 3 years ago

“I purchased gold coin one month back ie on August 14th , they didn’t deliver the product and also they are not refunding the money”

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Posted 3 years ago

“ajio is worst ecommerce dont buy any thing from this site”

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Posted 3 years ago

“My order was not delivered, purchased on 15th Aug , order no It has been a month, I am continuously near about every day registering a complain, But they are not refunding the amount. They are cheats, Never purchase from them. Does not deserve even a single Star.”

AJIO.com 1 star review on 15th September 2021

Helpful Report

Posted 3 years ago

“I had a bad experience with ajio app many times.Three of my orders got cancelled due to unknown reasons.one product was delivered wrong.Istill didn't get my refund amount.There is no help from customer care,they don't respond to the mail's.Myntra is far better than Ajio”

Helpful Report

Posted 3 years ago

“Fake material last time..making fool for us..no return pick up done..fist ever worst experience compared to other apps..”

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Posted 4 years ago

“I tried to call and send mails also but they are giving my money back such a waste of money and time disgusting online shopping ever Plz don’t use AJIO.com ever I said ever.”

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Posted 4 years ago

“never came across such amazing online shopping experience... best of all ! 10 stars 😊”

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Posted 4 years ago

“Useless app .plz don't use”

Helpful Report

Posted 4 years ago

“I return my products from last 2 months but there is no refund my money in my account, I complain 10 times and also customer care, email but always they reply ur queries solve in 3 days but till today from last two months they not give my refund. Most third class service and like cheater company”

Helpful Report

Posted 4 years ago

“Worst shopping ever seen complete fake app, worst customer care ,worst delivery men ,damn sure you won't get exchange or the refund this is sure 100% ,never do shopping in Ajio”

Helpful Report

Posted 4 years ago

“Really feeling cheated by such a big online shopping platform. Received a torn out product. Trying to return the product since last 13-14 days (from the very next day I received it). But every time their courier agent denies picking up it saying some number is missing on the tag. Even I am showing them the bill too which was mailed by them. Yesterday they have sent me a message that 'Thanks for taking back your return request', even though I have not cancelled my return request. They have harassed me by rescheduling the pickup again and again. I have sent them so many mails but to no avail. As no satisfied answer was received. Always say will contact you after this and that time. But useless... I have completely lost the hope of returning their damaged product and my money went waste. Don't purchase from their app. Completely unprofessional. My return order Id: RT 44262245 (which they have closed of their own), new return request RT 45157291”

Helpful Report

Posted 4 years ago

“So far it is one of the best app for me. The products i ordered, i recieved it exactly as they advrtise like in size, colour, and quality. The price and quality is reasonable too. But i give only four stars because delivery takes many days.”

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Posted 4 years ago

“I was anxious that the refund for my returned product wouldn't be made by seeing so many bad reviews on refunding. However I got my refund though I had to place the request for return twice.”

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Posted 4 years ago

“Had horrible experience with AJIO. I have been trying to return a dress from a week and the AJIO people have called me like 10 times , every time saying they are at a different location far from my house and can’t pickup . After sometime I get a message saying I was not available at home . They have been harassing me by calling everyday and re-scheduling the pickup. Now I have lost any hope of getting my money back and returning the bad item they delivered . Never going to shop with them again .”

Helpful Report

Posted 4 years ago

“This app is totally bed ..don't use .. because once we will order something without price tag they r sending and when we return it that time pick up person Wil say without price tag i will not recieve the product ..that is very bad to cheat people like this and we are calling customer care people will not recieve call also ...I m totally angry with this app ..never buy anything from this. ...not at all satisfied”

Helpful Report

Posted 4 years ago

AJIO.com is rated 1.2 based on 1,970 reviews