AJIO.com Reviews

Name: AJIO.com
Rating: 1.22

1.2 Rating 2,158 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

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1.2

Based on 2,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email, Live Chat

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AJIO.com 1 star review on 14th March 2026

Sameer

AJIO.com 5 star review on 21st December 2025

Anonymous

AJIO.com 1 star review on 14th September 2025

Amit

AJIO.com 1 star review on 12th September 2025

Rajesh

669

Anonymous

Anonymous // 01/01/2019

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“Worst customer service money app just cheating customers they will send fake products which are not working”

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Posted 4 years ago

“Wouldnt recomend.quality is very cheap and they had the worst customer service.”

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Posted 4 years ago

“Phathetic customer service. No delivery attempt was made. Now they have cancelled the order saying the days are lapsed. In fact I had raised complainee the no pick up was attempted. It's the strategy of the company not to pick up things and make money. Beaware when you order next time”

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Posted 4 years ago

“Phle to duplicate products without tag delivered karte h phir us product ko return nhi lete. I wish I give AJIO 0 star. Very bad experience Never make shopping in future with AJIO”

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Posted 4 years ago

“I don’t even want to give one star. Idiots screw your service. Pathetic service.Why f da I you even exist. I have horrible experience for every item I order. Each exchange order takes a month to deliver. No customer care phone service.”

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Posted 4 years ago

“Product was delivered without price tag, pick up executive says can take the product only after confirmation from customer care. The customer care number is out of service and no response to my emails. This is a very dangerous shopping portal because you can get pathetic product and there is no way to connect to them and get your refund.”

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Posted 4 years ago

“It is very pathetic online portal. I have purchased clothes and raised a return request due to poor quality. Courier person collected but not provided any acknowledgement and also not updated in portal. It is more than a week, no information on my refund. We cannot contact the customer care as they give a recorded message saying due to carona, it is closed. When sent a mail, they reply with standard auto reply message. regards Srinivas”

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Posted 4 years ago

“Worst online store experience cheapest online business services ever came across. Returning product is almost impossible once u buy u have to keep it . So please never do online purchase @ Ajio . I ended with a loss of 5000inr”

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Posted 4 years ago

“The service is disgusting . I will never recommend Ajio to anyone . On December 2021 ; I ordered some clothes(4) cost Aprox Rs 3500 from Ajio and pay amount online & for that I got - two item deliverd and one item cancelled by ajio . One item worth Rs 1600 ladies dress was not deliverd to me but status updated as delivered to me for that i so many times call to Ajio customer care center they respond very decency and said every time will track and update to you. But every time they update the status in Ajio like your item delivered. After so many times contact to Ajio customer care i desided to loose my money. Very bad experience... the worst service even seen...”

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Posted 4 years ago

“It’s a fraud. First they send you wrong order then when you return it, they will not refund the money. They don’t have the courtesy to callback and every time you will only have to follow up. When you ask for transaction Id with the bank to track your refund, it’s never available. I still haven’t received my refund. Every page on their app shows a different status of order or refund. This is the second time this happened with me and I am done . Kindly have the courtesy to return my money. If you need it so badly ask me I will donate it to you but don’t steAl your customer money.”

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Posted 4 years ago

“Never ever buy any product from this app AJIO worst services, worst customer services ever i order two products but those products never handed over to me they sent back and till now its been a month my money not refund by them. and customer service put call on hold for 2-3 hours never come back to call. i dont know why they are suffering their customers. worst pathetic services ever. if u cant satisfy your customer then please shut this app down. why u are suffering people. the money they spent on your products are earning by them with their hard work.”

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Posted 4 years ago

“AWB:xxxxx228652689. Very rude and unprofessional delivery guy. Who don't know how to talk with customers. Delivery not taken coz of this guys. Unprofessional Behaviour.”

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Posted 4 years ago

“The Ajio Company is using the customers refund money or earning interest in lakhs because they are not refunding the money even after 11 days Where as Company like Myntra or Flipkart refund the money same day after the product is picked up for return.”

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Posted 4 years ago

“For me its good.Reasonable price .”

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Posted 4 years ago

“I ordered 10 items out of which 2 delivered correctly, 1 they cancelled and 1 delivered ladies pant instead of a men's t-shirt. 6 items are yet to be received no hopes left whether it would be correctly sent or get cancelled further. Disgusting and disappointed twice in a day.”

AJIO.com 1 star review on 10th February 2022

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Posted 4 years ago

“Very bad cancel or exchange order. I want to talk to your manager why it is talking so many days.”

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Posted 4 years ago

“ajio...very bad experience....no return if u apply for return it will say mismatch error with delivery person always so no one will pick product no proper customer care number please dont buy any product in this website never go to ajio...”

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Posted 4 years ago

“ajio charges heavily for kids size clothes, they dont know various sizes and shapes worst quality, worst designs , very expensive waste of time, extensive sleevless why they so sting to provide full sleeves, charges heavily, worst, no medium size and plus size clothes are not not available, worst experience street size clothes collections kept online”

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Posted 4 years ago

“Very worst customer care service one month before ill return my product still I can't received my money so don't buy ajio products. fraud ajio .pls people don't buy in this app.”

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Posted 4 years ago

“I purchased a product from Ajio specially choosing size L however, they sent my size XL. I've been trying to reach them on daily basis and no one is resolving my query. I wanted to return the product since it's of no use to me but it's really disappointing that their customer service representatives answer the calls and automatically transfer the call to IVR for feedback without even talking to us.”

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Posted 4 years ago

AJIO.com is rated 1.2 based on 2,158 reviews