AJIO.com Reviews

Name: AJIO.com
Rating: 1.22

1.2 Rating 2,158 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

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Metrics

1.2

Based on 2,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email, Live Chat

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AJIO.com 1 star review on 14th March 2026

Sameer

AJIO.com 5 star review on 21st December 2025

Anonymous

AJIO.com 1 star review on 14th September 2025

Amit

AJIO.com 1 star review on 12th September 2025

Rajesh

669

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am writing to express my concerns regarding a recent purchase I made from Ajio. Unfortunately, the items I received do not meet the expected quality, and I believe they are unbranded or of substandard quality. I have already reached out to your customer care team via phone and email, but my issue has not yet been resolved.”

AJIO.com 1 star review on 16th January 2025

Helpful Report

Posted 1 year ago

“I am bhavin and my order id is Order# FN2371604437(1 Item) Order placed on 21st December 2024 Paid by Cash on Delivery. My product is wrongly dispatched. and already sent email for return and refund with return policy of ajio but no one received respond and call from ajio... very third class services from ajio...”

Helpful Report

Posted 1 year ago

“I got such an bad experience from ajio I ordered an shape wear but I received wrong size so I requested ajio an return policy but they didn't even response me properly now my order is totally waste of cost,I will never order from ajio again”

Helpful Report

Posted 1 year ago

“I have faced very bad experiences with AJIO I was expecting my order to come it before time what they shown but now they delayed to more few days due to shipping. I called on customer care no one picks I mailed too no replies no response very bad. There is no cancellation process also. Worst company ever AJIO never order from here! I want to travel that’s why I ordered from here but they delayed when I’m not in the city.”

Helpful Report

Posted 1 year ago

“Worst experience Ever.. it's a SCAM.. they delivered a torn dirty product.. and the customer care is not helpful at all.. Don't buy anything from this app”

Helpful Report

Posted 1 year ago

“Very bad experience with ajio will never use Ajio ever in my future.. I ordered 18 products in which only in one order👇 I ordered white socks and I received black socks... More than a week after receiving the product No response from the customer care Call resprentative very bad Chat representative very very bad Email response extremely bad I hate ajio will never use in my life anymore Bye”

AJIO.com 1 star review on 15th January 2025

Helpful Report

Posted 1 year ago

“Very worst service provide by ajio team.I have received damage product without brand label & tag. I am suffering for damage product return because ajio team not responding on email & call from 10 days.”

AJIO.com 1 star review on 14th January 2025

Helpful Report

Posted 1 year ago

“I had placed an order in AJIO which was marked delayed and postponed for four times. The courier seemed to have been held up at the local office for more than a week. Perhaps they never sent it or may they lost it. I do not know. But when I am asking to cancel the order and refund the amount they are saying that refund can be done only if product is returned to their original warehouse. How is customer responsible for their pathetic courier partners?. The strangest thing I have ever heard of. I wonder if they are intentionally scamming people”

Helpful Report

Posted 1 year ago

“Worst product and customer service, the actual product is not as per pictures shown, also the products are damaged, when asked for replacement or refund not getting replies, and they don’t pick up the phone, will not at all recommend this website for shopping anything.”

Helpful Report

Posted 1 year ago

“BIG THIEF BIG FRAUD TOTALLY CHEAPER..Mene 3 sweatshirt order ki or payment bhi kardi jab parsal open kiya only 1 sweatshirt mili..jab complete ki kehte hamne bhji hai..”

Helpful Report

Posted 1 year ago

“I had ordered a problem on 28 dec the delivery date was on 3 jan i had done upi payment the delivery was delayed the product i have not received yet today is 12th jan i tried calling the coustomer care giving a complaint on app they say wait for 2 business days and after that Nothin changes pls dont use this app its a total fraud”

AJIO.com 1 star review on 12th January 2025

Helpful Report

Posted 1 year ago

“Not allowing me to use my full wallet amount”

Helpful Report

Posted 1 year ago

“The customer care service is just pathetic. They keep giving dates and nothing is resolved. The order doesn't get shipped for 10days and you have to keep waiting and constantly keep contacting them.”

Helpful Report

Posted 1 year ago

“They are scammers - professional scammers robbing money.”

Helpful Report

Posted 1 year ago

“Worst customer service”

Helpful Report

Posted 1 year ago

“Customer care is worst. They misguide u at times . And size issues of footwear.”

Helpful Report

Posted 1 year ago

“I have bought tshirt from Ajio and Prepaid for it. And now in application i see that product shows it’s delivered but I have not received it. Even in the package they are telling it should come with the other one. It hasn’t. The package was not tampered which means they did not send only. And now after raising case with them they tell that they check everything is fine from there end and resolved the case. Now my money is wasted and i dont have the tshirt as well which i paid for”

Helpful Report

Posted 1 year ago

“Ajio is ver inefficient in delivering the order on time... and without delivering... the company itself puts it for return giving silly reasons.. like .. buyer not available or buyer returned the product.. it has gvn lot of stress.. people out there.. think twice... bfore ordering the product from ajio”

AJIO.com 1 star review on 8th January 2025

Helpful Report

Posted 1 year ago

“30 sarees were ordered 21 of them delivered 1 was cancelled , supposed to be received 8 . 1 month 100s of mails been sent with all explanation but only response in all of them delivered as per there investigation. Loss is 5500 rupees . Ajio is very disappointed and fraudulent service”

Helpful Report

Posted 1 year ago

“AJIO is a risky app the moment u buy anything online using ur card they can auto debit the amount from ur card with needing OTP Happened with me Suddenly I received a msg of 52518 rs debited from my account same vendor I shopped which was AJIO very risky I suggest no shopping with them”

Helpful Report

Posted 1 year ago

AJIO.com is rated 1.2 based on 2,158 reviews