AJIO.com Reviews

Name: AJIO.com
Rating: 1.22

1.2 Rating 2,157 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

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Metrics

1.2

Based on 2,157 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Email, Telephone, Live Chat

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AJIO.com 1 star review on 14th March 2026

Sameer

AJIO.com 5 star review on 21st December 2025

Anonymous

AJIO.com 1 star review on 14th September 2025

Amit

AJIO.com 1 star review on 12th September 2025

Rajesh

669

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have returned a product, haven't got the money back, I called 50times, there is no proper response from the team , such a pathetic service , Never trust this app, they playing around with PPL, by not giving the money back shitty service”

Helpful Report

Posted 4 years ago

“Ajio return service is too bad in #shimla It's not get responded in early days No call, No returned Conformation I tried many time to contacts for returned my defect product.... But problem do not resolved.. #shimla , #ajiout”

Helpful Report

Posted 4 years ago

“The customer service sucks big time I had ordered one shoe and the couldn’t change the customers number lol . The don’t have the courier vendors number. The courier place doesn’t exist only”

Helpful Report

Posted 4 years ago

“Very poor customer service. I had ordered a washing machine cover for front load and vendor sent me too load cover and customer care told me that it is non refundable product. I spoke to cc and they registered a complaint but no response after 10 days also. After this experience, I will never shop from Ajio and will recommend the same to my folks. Customer care should be the first thing they should improve.”

AJIO.com 1 star review on 6th October 2021

Helpful Report

Posted 4 years ago

“Worst website it is a fraud 4000 is missing from my ajio wallet and no one on customer care is ready to help”

Helpful Report

Posted 4 years ago

“AJIO has very poor service.”

Helpful Report

Posted 4 years ago

“AJIO has very poor customer care service.No assistance after calling and writing mails.Ultimste late delivery of products after purchase. Big bold sale is a cheating .don't have stock and packers and courier partner..”

Helpful Report

Posted 4 years ago

“Worst customer support ever came accross. My Ajio account was compromised and they cannot resolve anything, will just keep postponing. Every time I call them, they would just put me on hold and vanish after that. So if you are using Ajio, you are just taking a risk with your personal and account details. Delete your Ajio account and uninstall it asap if you are reading this.”

Helpful Report

Posted 4 years ago

“Horrible service worst ever shopping experience”

Helpful Report

Posted 4 years ago

“Horrible experience. worst customer care ever.even after calling for nearly a week customer care no one is ready to solve my issue. No refund after return horrible horrible..”

Helpful Report

Posted 4 years ago

“I wound not even give a half start, Pathetic service ever I have seen , you'll get your ordered product on time but if you have any query or any problems about that you can not contact to ajio customer care, they are don't even respond , I complain about my money which I still don't get, I put compain 3 times , so many times calls , mails but there is no response from there. They will alwys tell you for wait , and give random dates for resolving compain but after that if you are calling they are not receiving the same number again. I'm very disappointed . And I lost my money .”

Helpful Report

Posted 4 years ago

“Horrible!!”

Helpful Report

Posted 4 years ago

“I would not even give one star. Fake offers. The Gas 30 seconds free offer was complete fake. Everything was out of stock as soon the 30 seconds started. Not a single product was available. You cannot even claim that people must have added them to the bag already because those products added to the bag would not be applicable for the offer. What's your response to this Ajio?”

Helpful Report

Posted 4 years ago

“Worse company ever. Simple return can't happen.”

Helpful Report

Posted 4 years ago

“My account has been hacked and money is missing from my ajio wallet still no customer care is answering it’s a fraud worst thing ever”

Helpful Report

Posted 4 years ago

“On prepaid orders they show delivered without actual delivery of product.”

Helpful Report

Posted 4 years ago

“They suck ur money, time and energy! I ordered a women's night suit n got men's tshirt! Can u imagine? Then for return they didnt come that easily, kept on updating status as I am unavailable in my home! Come on!! Then after returning, 10+ rupee of my refund money went into some ROne wallet, which i dont even know, which was nowhere mentioned in their terms. Simply put! Ban this app yar cha!”

Helpful Report

Posted 4 years ago

“WORST ONLINE SHOPPING APP AJIO.Worst Return service POOR quality . NEVER BUY from AJIO Ajio reject the return with irrelavant reasons . They send products with out tag and reject saying there is no tag. Products quality extremely poor. Customer service do not give necessary support. Had to call 6 times and mail daily to return a faulty product. Till now return is not successful.WORST online shopping experience. Products, quality service nothing is good, NEVER BUY FROM AJIO”

Helpful Report

Posted 4 years ago

“Hello, maine 24 August ko shirt oder kari thi aur abhi tak wo shirt deliver hi nahi hui hai… maine 3 baar customer call se queries ki phir bhi koi solution nahi hua… ab na hi mera order hand over ho raha hai aur na hi mere rupee refund ho rahe hain.. ‘AJIO ‘ sabse bekaar hai … worst online shopping merchandise…Main to kabhi shopping nahi karunga AJIO se aur me sab ko suggest karunga ki aap log bhi na karien 🙏🙏🙏”

Helpful Report

Posted 4 years ago

“I bought a pair of kolhapuris from their brand Indie Picks. Only within 20 days it got molds and fungus all over. I did not wear the kolhapuris even once nor did they come in contact with water. All my other leather footwear is doing fine even during the peak rainy season. I sent them emails with pictures of the product and did not receive any response or apology for the waste of my money. Definitely not buying anything from AJIO again! Horrible experience. 0 stars!”

Helpful Report

Posted 4 years ago

AJIO.com is rated 1.2 based on 2,157 reviews