alcocovers.com Reviews

Name: alcocovers.com
Rating: 4.85

4.9 Rating 1,637 Reviews

97 %

of reviewers recommend alcocovers.com

Company Reviews

Metrics

4.9

Based on 1,637 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The site made ordering the correct size and shape very easy. And as another plus they even gave me the options to order the best thing to fasten the cover with.”

Helpful Report

Posted 5 years ago

“Ordering process was simple and I am excited to finally get a cover that actually fits our outdoor sectional.”

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Posted 5 years ago

“Very easy to follow, straight forward information,looking forward to my cover !!”

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Posted 5 years ago

“Bought a custom cover. Had no issues with measuring, ordering or communications. I highly recommend. The cover arrived and fit perfectly. Quality appears excellent.”

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Posted 5 years ago

“Easy order process and confirmation. Can’t wait to get my fire pit cover!”

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Posted 5 years ago

“The whole process was straight forward and rather easy. Follow measuring instructions and record on their website...thats it..”

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Posted 5 years ago

“The website for ordering a custom cover was convenient and easy to understand the instruction for measuring. They have several options to choose as far as size of furniture. I would use them again.”

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Posted 5 years ago

“Ordering process was so easy! Great instructions and 4 easy steps. Looking forward to receiving the cover and using it.”

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Posted 5 years ago

“This is a well-designed order system that makes it easy to choose from many options. The prices seem quite reasonable for custom made covers.”

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Posted 5 years ago

“Your website process for ordering custom covers is extremely easy & convenient and you have great options! Thank you!”

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Posted 5 years ago

“I ordered a custom cover by providing a drawing and Alco provided an accurate, excellent cover. I was unsure of the unseen, (by me), HD material, but it turned out great. I was impressed enough to immediately order a second custom cover for another application. Custom covers fit, look, and perform so much better than generic covers. To me, Alco covers are worth their price and are a true value.”

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Posted 5 years ago

“Super easy to follow and get custom order placed”

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Posted 5 years ago

“The cover fit perfectly and seems to be of good quality. Alcocovers did a fantastic job. I would certainly recommend using them for any of your cover needs.”

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Posted 6 years ago

“We are very happy with the serving cart cover. It will definitely be weatherproof. We are happy we selected the option of a Velcro opening. An area that can be improved on is communication when order is delayed, shipped, etc.”

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Posted 6 years ago

“Great website with thorough information that made it fairly easy to order. I only had one question that was answered instantly using the chat feature. I am very happy with the quality and look of my covers. I was also satisfied with the time it took to receive my order because their website clearly stated it was made to order and gave the estimated production time. I also received updates via text and email. I would definitely order from them again.”

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Posted 6 years ago

“Easy process, quick response”

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Posted 6 years ago

“made my order for my cappuccino machine cover (custom) then saw some mixed reviews which were slightly concerning. I am 100% happy with the service, communication and delivery of my cover. whatever issues they may have had seem to be sorted and I will be ordering another cover for my pizza oven directly!”

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Posted 6 years ago

“Ordering is easy but seems production takes a bit of time. Good communication on changes but this will delay production and arrival of finished product.”

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Posted 6 years ago

“Ordering was easy, can't wait too see end result.”

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Posted 6 years ago

“Process is easy, but end result is more important.”

Helpful Report

Posted 6 years ago

alcocovers.com is rated 4.9 based on 1,637 reviews