alcocovers.com Reviews

Name: alcocovers.com
Rating: 4.85

4.9 Rating 1,668 Reviews

97 %

of reviewers recommend alcocovers.com

Company Reviews

Metrics

4.9

Based on 1,668 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered 3 custom covers from ALCO and just received them. I ordered the 18 oz heavy duty vinyl, and I’m seeing them in action as it’s been raining all day. My patio furniture was nice and dry! I was in contact with customer service to determine if my particular cover was possible (a cover for an umbrella and a round table so that I wouldn’t have to take the umbrella down and could cover it nightly). It was possible, and I’m impressed. There is a small flap that covers the hole where the umbrella goes if I ever do take the umbrella off, plus the covers fit perfectly to correspond the measurements I provided them. The round table cover also has a Velcro split, which is super heavy duty and seems like it would hold in all types of inclement weather. I also ordered a bar cover and it was just as I expected. I chose the clips for the bottoms to withstand heavy snows and winds here in the Midwest, and I like how those tighten and make it even more secure. If I need any additional covers in the future, I’ll definitely be coming back to ALCO to order. In this case, I believe I got what I paid for and these are going to hold up for a really long time and protect my furniture the best.”

Helpful Report

Posted 6 years ago

“Although a little slow to deliver, this custom cover was perfect! The cover was true to our specified dimensions and thoroughly protected our outdoor gas fire pit during the searing hot Phoenix summer. Great workmanship!”

Helpful Report

Posted 6 years ago

“I purchased this cover for our uncovered deck. The Mississippi River is practically our backyard. We also live in the midwest. Our views are spectacular. However the winds can be extremly strong throughout all seasons. This cover fits perfectly!!!! The winds barely move the cover. The cover is very thick and takes a beating. No rips or tares!!!! I am very very happy with our cover!!!!”

Helpful Report

Posted 6 years ago

“We have an oversized sectional, coffee table and small gas fire column on our deck. I previously had ordered covers for these pieces that never lasted more than a year or two and never fit quite right. When searching for replacement covers, I stumbled across Alco custom covers and couldn't be happier! The material is so heavy-duty and the covers fit perfectly. Well worth the wait and the cost! We are planning to order covers for our table and chairs next because we love them so much.”

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Posted 6 years ago

“Great company to deal with. Final product is perfect. Will use again and again.”

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Posted 6 years ago

“I love my new custom covers and they look so much better than off-the-shelf versions!! Great fit, high quality. You get what you pay for. I recommend you take the time to measure carefully for the best fit.”

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Posted 6 years ago

“We ordered a cover for our outdoor sectional and it fit absolutely perfect. The quality is amazing and will last for years to come. We loved it so much we ended ordering 5 additional covers (dining set, 2 captains chairs / ottomans, heater and lounge chairs). So happy we discovered Alco Covers!”

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Posted 6 years ago

“Awesome cover !! Craftsmanship is stellar, will recommend this guys to everyone , great job !! Good service and easy to follow instruction on line thank you guys!!”

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Posted 6 years ago

“We received our new covers today. We love them and fit like a glove. I would highly recommend these covers. VERY VERY HAPPY.”

Helpful Report

Posted 6 years ago

“We ordered a cover for our fire pit to protect the stainless steel burner from the rain and weather. It works great and fits like a glove and the quality of the material is very durable! Would highly recommend Alcocovers!”

Helpful Report

Posted 6 years ago

“We were looking for a storage situation for all of our patio cushions during our wet season, (brief though it is), and we looked at storage boxes that just took up too much space outside. So we figured that if we laid all of the cushions on the patio love seat and got a custom made cover to fit over everything it would be a good solution. We received the cover a few weeks later and it fits perfectly, problem solved and the green plastic material is heavy and durable and well constructed!”

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Posted 6 years ago

“Quality superb, fast turn around time. Fits precise.”

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Posted 6 years ago

“Workmanship is spot on. Fit the table like a glove. Impressed with the obvious durability if the material and workmanship. Ordered a second cover. Sound customer service and relationship. Highly recommend Alcovers.”

Helpful Report

Posted 6 years ago

“We ordered a cover for a large, custom built fire table - so this was not a standard size, yet the cover is a perfect fit! We also ordered a cover for our built-in grill. It would have been easier to order the cover offered by the grill manufacturer, but this cover had a better warranty, is higher quality & looks much better. The quality on both is very high.”

Helpful Report

Posted 6 years ago

“Ordered a custom made cover for my fire pit. Quality and fit were, better than price indicated. I had no expectation of delivery time. Will order additional pieces for other furniture as soon as I can motivate myself to take measurements.”

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Posted 6 years ago

“Great fit and excellent quality, better then expected. Would recommend this for your cover needs”

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Posted 6 years ago

“We ordered a custom cover for our outside fire pit on the website. Very easy to offer and the cover fits perfectly and is very high quality. Excellent experience.”

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Posted 6 years ago

“We are happy with our custom made fire pit cover. The quality of the material was great and it fits our fire pit very well. Thanks”

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Posted 6 years ago

“Thank you Alcocovers. What I ordered fit perfect..... I will order again any time I need something....”

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Posted 6 years ago

“I purchased a custom cover for my outdoor bar and it was exactly what I wanted. Measurements were right on. It’s durable, attractive looking and I love it. Arrived on time as promised. Would definitely buy again.”

Helpful Report

Posted 6 years ago

alcocovers.com is rated 4.9 based on 1,668 reviews