alcocovers.com Reviews

Name: alcocovers.com
Rating: 4.85

4.9 Rating 1,668 Reviews

97 %

of reviewers recommend alcocovers.com

Company Reviews

Metrics

4.9

Based on 1,668 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a custom cover by providing a drawing and Alco provided an accurate, excellent cover. I was unsure of the unseen, (by me), HD material, but it turned out great. I was impressed enough to immediately order a second custom cover for another application. Custom covers fit, look, and perform so much better than generic covers. To me, Alco covers are worth their price and are a true value.”

Helpful Report

Posted 6 years ago

“Super easy to follow and get custom order placed”

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Posted 6 years ago

“The cover fit perfectly and seems to be of good quality. Alcocovers did a fantastic job. I would certainly recommend using them for any of your cover needs.”

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Posted 6 years ago

“We are very happy with the serving cart cover. It will definitely be weatherproof. We are happy we selected the option of a Velcro opening. An area that can be improved on is communication when order is delayed, shipped, etc.”

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Posted 6 years ago

“Great website with thorough information that made it fairly easy to order. I only had one question that was answered instantly using the chat feature. I am very happy with the quality and look of my covers. I was also satisfied with the time it took to receive my order because their website clearly stated it was made to order and gave the estimated production time. I also received updates via text and email. I would definitely order from them again.”

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Posted 6 years ago

“Easy process, quick response”

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Posted 6 years ago

“made my order for my cappuccino machine cover (custom) then saw some mixed reviews which were slightly concerning. I am 100% happy with the service, communication and delivery of my cover. whatever issues they may have had seem to be sorted and I will be ordering another cover for my pizza oven directly!”

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Posted 6 years ago

“Ordering is easy but seems production takes a bit of time. Good communication on changes but this will delay production and arrival of finished product.”

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Posted 6 years ago

“Ordering was easy, can't wait too see end result.”

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Posted 6 years ago

“Process is easy, but end result is more important.”

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Posted 6 years ago

“Ordering was so easy! Can’t wait to see the outcome.”

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Posted 6 years ago

“I found it very easy to place my order. I just measured my barbecue cabinet and sent pictures of the cabinet as Alco requested and later that day they sent me a text stating my cover was in the process of being made. I can’t wait to get the final product.”

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Posted 6 years ago

“The guided process for measuring your furniture for the cover was very easy to follow and made the whole process simple”

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Posted 6 years ago

“The order process was very easy and especially if you want to provide a picture was great.”

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Posted 6 years ago

“My custom fire pit cover was the perfect fit.”

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Posted 6 years ago

“If you need a cover this is THE place. I had a custom cover made for a grill island and could not be happier. Customer service was great and quality of the product is outstanding!”

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Posted 6 years ago

“Very responsive to custom request, found pricing reasonable, template advice helpful and good quality control. Looking forward to seeing the final product. Shipping cost seems a bit high.”

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Posted 6 years ago

“Extremely easy to order. I have never seen anything like it. I can’t wait to get the final product.”

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Posted 6 years ago

“Super simple to order on the website!”

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Posted 6 years ago

“awesome job”

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Posted 6 years ago

alcocovers.com is rated 4.9 based on 1,668 reviews