Aldi Reviews

Name: Aldi
Rating: 2.54

2.5 Rating 1,339 Reviews

36 %

of reviewers recommend Aldi

Company Reviews

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Metrics

2.5

Based on 1,339 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 63%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Aldi 5 star review on 20th February 2025

Robyn From Hoppers Crossing Victoria

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous goods lots of good different thing nice fast service people brilliant nice happy”

Helpful Report

Posted 7 years ago

“the food is very good an so is the price staffare helpful at the cheque outs”

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Posted 7 years ago

“The price was good and the service is great too”

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Posted 7 years ago

“I’m disabled and the staff are very helpful it’s no trouble if I need help Great prices, sell buy dates are great fruit, veg salad meat all great quality”

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Posted 7 years ago

“Everybody knows Aldi offers best value for money, but few know that their customer service is second to none. Well done aldi”

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Posted 7 years ago

“PLEASANT SHOPPING ENVIRONMENT! LOVELY STAFF, HELPFUL AND SMILING! TOP PRICES!”

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Posted 7 years ago

“Very friendly people make you feel at home if you need help”

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Posted 7 years ago

“The shop provides the things you need with great helpful staff, well laid out aisles and good value for money”

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Posted 7 years ago

“Going to the store in Chertsey is nice experience as the lady Alison their is so nice on the till, the shop is tidy and manager will always say hello wherever he is in the store.”

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Posted 7 years ago

“cheap helpful”

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Posted 7 years ago

“Good selection of food. Staff very helpful and pleasant at Towcester. Clean and well stocked”

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Posted 7 years ago

“FRIENDLY STAFF WHO COULD NOT DO ENOUGH TO HELP,THE VISIT TO ALDI DRAYTON ROAD NORWICH IS ALWAYS A PLEASENT EXPERIENCE.”

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Posted 7 years ago

“Very cost effective store, reasonably good products, fresh vegetables. Most importantly if you compare total monthly cost you would see saving 100 GBP if you so it from other shops like SAinsbury”

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Posted 7 years ago

“customer order number 05383928 this was ordered 20 hours ago and has just arriveddelivered by a very smiley van driver this has got to be a record well done aldi barbara ferguson cheers”

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Posted 7 years ago

“Great value cycling kit: well designed and good fit.”

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Posted 7 years ago

“Great prices/product range, staff are always so helpful, if you don't currently use them give them a go you will be amazed how much you can save, a very well done Aldi.”

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Posted 7 years ago

“Good range of products and good price.”

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Posted 7 years ago

“The staff are so friendly and helpful, it is a joy to shop there”

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Posted 7 years ago

“They have great special offers every week, which offer good savings and also products that other food shops don't sell. It's an Aldines cave of surprises, can t beat it.”

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Posted 7 years ago

“Very cheap, great products”

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Posted 7 years ago

Aldi is rated 2.5 based on 1,339 reviews