Aldi Reviews

Name: Aldi
Rating: 2.53

2.5 Rating 1,357 Reviews

36 %

of reviewers recommend Aldi

Company Reviews

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Metrics

2.5

Based on 1,357 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 63%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Aldi 5 star review on 20th February 2025

Robyn From Hoppers Crossing Victoria

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service was very good”

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Posted 8 years ago

“The food is fresh, meat delicious, good price and good use by dates. I have probably saved up to £40 per week by changing to Aldi. There cosmetic range is amazing, try it ladies it really works. Thank you Aldi your just great.”

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Posted 8 years ago

“The food is good ,fair price and we usually get great value for money. The staff are efficient and polite.”

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Posted 8 years ago

“I can't believe how good these guys are. Great products and so cheap. Try it once and you will be hooked”

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Posted 8 years ago

“Aldi is an very prepared company.”

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Posted 8 years ago

“It is economical and the staff are friendly.”

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Posted 8 years ago

“Great food and good prices,”

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Posted 8 years ago

“Good value for money”

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Posted 8 years ago

“Good products at a very good price”

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Posted 8 years ago

“Great shop get all my shopping for 3 people and a dog for 40 pound every week”

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Posted 8 years ago

“Ordered from their excellent wine website, great choice and the wine quality is excellent. Ordered from their exquisite range and the wines were very very good, well worth buying. Easy to use website and checkout and you can have them delivered next day for £4 or use their free delivery. Overall very good service. Well done Aldi .”

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Posted 8 years ago

“I love Aldi. I went shopping tonight with £12 & I walked out with 3 bag fulls of food. This will last me easily for the next 5 days with meals, deserts & biscuits etc. Not only did I get a lot for my money the quality is also excellent in my opinion. The only negative is that I can't shop online & get it delivered to my home as I struggle doing & carrying shopping on my own.”

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Posted 8 years ago

“Excellent value always!”

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Posted 8 years ago

“Friendly Staff.”

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Posted 8 years ago

“ALDI have great range of products, all at reasonable prices. The staff are very helpful and informative and the store is always clean. I save pounds shopping at Aldi, you could too.”

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Posted 8 years ago

“Economical and good value”

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Posted 8 years ago

“Service in the swinton Store is fantastic found what I needed and good customer service”

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Posted 8 years ago

“Excellent and speedy service”

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Posted 8 years ago

“Lowest prices without comprising quality”

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Posted 8 years ago

“I always order online and their delivery is free and always super fast. I definately recommend ordering online with Aldi . ... more so for the bigger things like electrical etc.”

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Posted 8 years ago

Aldi is rated 2.5 based on 1,357 reviews