Aldi Reviews

Name: Aldi
Rating: 2.54

2.5 Rating 1,339 Reviews

36 %

of reviewers recommend Aldi

Company Reviews

Questions

Metrics

2.5

Based on 1,339 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 63%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Aldi 5 star review on 20th February 2025

Robyn From Hoppers Crossing Victoria

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Aldi is an very prepared company.”

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Posted 7 years ago

“It is economical and the staff are friendly.”

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Posted 7 years ago

“Great food and good prices,”

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Posted 7 years ago

“Good value for money”

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Posted 7 years ago

“Good products at a very good price”

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Posted 7 years ago

“Great shop get all my shopping for 3 people and a dog for 40 pound every week”

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Posted 7 years ago

“Ordered from their excellent wine website, great choice and the wine quality is excellent. Ordered from their exquisite range and the wines were very very good, well worth buying. Easy to use website and checkout and you can have them delivered next day for £4 or use their free delivery. Overall very good service. Well done Aldi .”

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Posted 7 years ago

“I love Aldi. I went shopping tonight with £12 & I walked out with 3 bag fulls of food. This will last me easily for the next 5 days with meals, deserts & biscuits etc. Not only did I get a lot for my money the quality is also excellent in my opinion. The only negative is that I can't shop online & get it delivered to my home as I struggle doing & carrying shopping on my own.”

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Posted 7 years ago

“Excellent value always!”

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Posted 7 years ago

“Friendly Staff.”

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Posted 7 years ago

“ALDI have great range of products, all at reasonable prices. The staff are very helpful and informative and the store is always clean. I save pounds shopping at Aldi, you could too.”

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Posted 7 years ago

“Economical and good value”

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Posted 7 years ago

“Service in the swinton Store is fantastic found what I needed and good customer service”

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Posted 7 years ago

“Excellent and speedy service”

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Posted 7 years ago

“Lowest prices without comprising quality”

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Posted 8 years ago

“I always order online and their delivery is free and always super fast. I definately recommend ordering online with Aldi . ... more so for the bigger things like electrical etc.”

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Posted 8 years ago

“Polite, efficient, well stocked shelf, good quality food.”

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Posted 8 years ago

“Good value and service”

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Posted 8 years ago

“I have bought numerous items through the Aldi website. Pricing and information is clear and very competitive for what are generally speaking good quality products and certainly are value for money. Delivery is always free as well.”

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Posted 8 years ago

“very good value for money would be hard to beat”

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Posted 8 years ago

Aldi is rated 2.5 based on 1,339 reviews